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Tru by Hilton Beckley

2.5 star property

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Lobby
Front of property
Lobby
Room, 2 Queen Beds, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, free WiFi
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪1 min drive‬
  • Raleigh General Hospital
    ‪2 min drive‬
  • Beckley Exhibition Coal Mine
    ‪5 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | 1 bedroom, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield By Marriott® Inn & Suites Beckley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 50 reviews
The price is €137
includes taxes & fees
14 Sept - 15 Sept
Fairfield By Marriott® Inn & Suites Beckley

About this property

Tru by Hilton Beckley

Hotel in Beckley with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Tru by Hilton Beckley also features a 24-hour fitness centre, a corner/local shop, and a front desk safe. Self parking is free.

This Beckley hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 624 reviews
Rating 8 - Good. 126 out of 624 reviews
Rating 6 - Okay. 52 out of 624 reviews
Rating 4 - Poor. 27 out of 624 reviews
Rating 2 - Terrible. 16 out of 624 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was fantastic!! So much so that we're trying to find this chain of hotel for another stay we have coming up in a different state next week!!
Stayed 1 night in May 2025

4/10 Poor

Terri

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was in poor condition. Both cleanliness and repair. There was an ant infestation in the room when we arrived. We found the property quite noisy. We were traveling with a pet so with the room and pet charge this one night stay was almost $300. Absolutely not worth it. I won’t be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jeanne

Stayed 1 night in May 2025

10/10 Excellent

Katina

Stayed 2 nights in May 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great staff
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and easy access off the highway. Stayed here overnight to help break up our drive to SC. Would stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff
Stayed 1 night in May 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road traffic was quite loud. But with white noise it easily drown out the sound and was able to sleep comfortably, hotel was very clean and staff was kind.
Stayed 1 night in May 2025

10/10 Excellent

frank

Travelled with family
Liked: Amenities
Nice property. Front desk staff polite and professional. A nice place to stay.
Stayed 1 night in May 2025

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Nice place with a modern flair. Breakfast was good ! We would stay there again if in the area.
Stayed 1 night in May 2025

10/10 Excellent

Lola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and clean! Quick check in. Great spot to stay for a long two day road trip
Stayed 1 night in May 2025

10/10 Excellent

David, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
easy access off the highway
Stayed 1 night in May 2025

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities
It looks very nice. But we did not have tv because TV provider also coming out to the next day to result the problem. Also, I didn’t like there was some guys Playing pool one guy didn’t have a shirt on with tattoos all over him didn’t think that look very appropriate as you come in the door. But it could just be me didn’t look very nice. rather surprised of the creaky floors in a brand new building. other than that not having no TV all night wasn’t good thanks.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast Lacking

The breakfast was lacking choice. Too many carbs! There were no protein options or grab and go choices.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the newness of the building, amenities - coffee 24/7
Stayed 1 night in May 2025

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived it was 12:50am Thursday morning. We had nowhere to park but staff offered to move his vehicle and let me park in his spot. Ty hat was nice, however there was clicking and banging all night at our door. When we checked out and needed to travel the rest of the 7 hours to South Carolina, I noticed on my brand new truck had scratches all along the side of the drivers front fender. My truck has literally 2000 miles on it and those scratches weren't there when we parked it. Overall not the best stay however I would love to review video coverage of the parking lot from 1:00am until we left at around 8:15am Thursday May 1st
Stayed 1 night in Apr 2025

10/10 Excellent

Kerith

Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Stayed 1 night in Mar 2025

8/10 Good

jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

kathy, Robinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Travelled with partner
Loved this property! We will absolutely be back!
Stayed 1 night in Apr 2025