Tru by Hilton Beckley

Property class: 2.5

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Photo gallery for Tru by Hilton Beckley

Lobby
Lobby
Front of property
Desk, laptop workspace, free WiFi, bed sheets
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Place, Raleigh General Hospital
    ‪2 min drive‬
  • Place, Beckley Exhibition Coal Mine
    ‪4 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

1 King Mobility/ Hearing Acc Roll In Shower

  • Sleeps 2

1 King Mobility/ Hearing Accessible W/ Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queens Mobility/ Hearing Acc Roll In Shower

  • Sleeps 4

2 Queens Mobility/ Hearing Accessible W/ Tub

  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

About this property

Tru by Hilton Beckley

A 24-hour fitness centre, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Tru by Hilton Beckley also features a 24-hour fitness centre, a corner/local shop, and a front desk safe. Self parking is free.

This Beckley hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 523 out of 806 reviews
Rating 8 - Good. 162 out of 806 reviews
Rating 6 - Okay. 70 out of 806 reviews
Rating 4 - Poor. 33 out of 806 reviews
Rating 2 - Terrible. 18 out of 806 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Tariq

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous.
Stayed 1 night in Jan 2026

6/10 Okay

William

Stayed 1 night in Jan 2026

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super clean and staff was friendly. The main issue was it was difficult to figure out how to get into the hotel late at night as the registration desk sits on the middle of the building and has multiple entrances facing the front desk. You have to walk to the back of the building to check-in late at night. This was frustrating after driving long hours and walking around on icy sidewalks. I would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Rene

Very clean and minimalistic decor. Perfect for a one night stay as we traveled. Beds were very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect for a stop in Beckley! Best place we’ve stayed at in that town.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

2/10 Terrible

Ivan, lexington

Disliked: Cleanliness, amenities, property conditions & facilities
For some reason they gave us a handicap room near the front on the first floor. It was loud and the bed felt like it was old
Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly nice and it was a great, safe place to stay while on a roadtrip.
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was sparse. Shower was good but very small The walls were very thin. Could hear lots through the walla
Stayed 1 night in Jan 2026

10/10 Excellent

Thang

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Hotel was very clean and modern.
Stayed 1 night in Dec 2025

8/10 Good

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Love this place very clean room the breakfast was good.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

6/10 Okay

Ivan, lexington

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the cleanliness. It was a bit noisy. Upstairs guests were very active
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Stayed 1 night in Dec 2025

10/10 Excellent

RogerLaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jennie

Stayed 1 night in Dec 2025

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities
It was all good
Stayed 1 night in Dec 2025

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and surroundings clean and safe. TRU favorite place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly.
Stayed 1 night in Dec 2025