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Mercure Benidorm

4.0 star property
VIP Access

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Photo gallery for Mercure Benidorm

Relax by the serene pool surrounded by lush greenery and shaded seating areas.
Relax in a tranquil outdoor lounge surrounded by lush greenery and tall trees.
Stroll along the oceanfront promenade with a clear view of the city skyline.
Relax in a serene space with a made bed, bedside table, and large mirror. Enjoy a balcony with a pool view.
Enjoy a drink at the bar, where a variety of glassware and bottles are on offer.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Llevant Beach
    ‪13 min walk‬
  • Balcony of the Mediterranean
    ‪14 min walk‬
  • Terra Mítica
    ‪7 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, Terrace

Standard Room, Terrace | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Standard Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Sea View

Suite, Terrace, Sea View | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Suite, Terrace, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

Standard Room, 1 Queen Bed, Terrace (XL) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Queen Bed, Terrace (XL)

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Privilege, Room, 1 King Bed, Terrace

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Double Room, 1 King Bed, Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Terrace

Duplex, 1 King Bed, Terrace | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Duplex, 1 King Bed, Terrace

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Benidorm

Hotel with an outdoor pool, near Llevant Beach
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Memory foam beds feature down duvets. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Benidorm. During your stay, you're just a quick walk from Parc d'Elx. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Malaspina
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 13 minutes by foot from Llevant Beach and a 1-minute drive from Poniente Beach
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Benidorm offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Benidorm.

This 4-star Benidorm hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:00 AM to 10:00 AM.
Malaspina – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 17 per night)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 214 reviews
Rating 8 - Good. 52 out of 214 reviews
Rating 6 - Okay. 11 out of 214 reviews
Rating 4 - Poor. 2 out of 214 reviews
Rating 2 - Terrible. 2 out of 214 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Stayed 2 nights in Mar 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Martha de

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Stayed 3 nights in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It took forever to check in- 3 females behind the desk with 1 computer. In the evening the restaurant is quiet but they have 3/4 members of staff walking around chatting whilst they have 1 barman trying to serve multiple people. As soon as a group order a cocktail you are waiting 20 minutes for a beer. I have booked over 30 rooms across 3 days for a birthday- the hotel is lovely but the service and check in are dreadful. The small problems could easily be rectified…..I am disappointed though
Stayed 1 night in Apr 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of February weekend stay

Another fantastic stay at The Mercure. Had Deluxe Room best room so far and I have stayed in most of the rooms on offer.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities

Good but not great

Hotel very nice, reception staff excellent. Bed and pillow not very comfortable. Food - breakfast fine but evening meal not great. Public areas in hotel very nice as are the gardens round the pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Superb hotel, amazing staff, breakfast was excellent an overall fantastic stay thank you
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family stay

Great stay with my family. Lovely staff - clean and comfortable rooms. Great breakfast choice
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here

Great hotel. Will return awesome location. Pool area is beautiful. Lovely breakfast and rooms
Stayed 5 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely place to stay, quiet area but everything is walkable. Comfortable and high spec rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Fantastic location and hotel used while attending uci World Cup cycling event
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent, great location- lovely helpful service. Make sure you book the car park before you arrive we did have to move our car to another hotel. But overall I would recommend this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We can't wait to come again!

We had a faultless 4 night stay. The staff were very welcoming and hotel itself spotlessly clean and smells amazing. We went for the standard room which was very comfortable with a massive tv and balcony with a sea view. Incredible sunrise and sunset viewing. Lovely toiletries and complimentary water tea coffee etc. The breakfast was out of this world! Anything you could possibly want including cava! Delicious fresh food and coffee. Slightly varied hot offering each day. Location was excellent, 3 minute walk from the beach. Only downside was the pool was like ice, but little point heating it in January when its so quiet. We'll definitely be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

april

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern with spacious rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast buffet was excellent but the hot dinner buffet was not good at all,not enough meat and fish dishes food was not hot enough and no green vegetables except salad.It was also expensive at 25.euros.However the food in the restaurant was good although I would have liked some vegetables with my salmon.Xmas Eve Buffet was very good,. so they need to improve dinner buffet but I loved the hotel and would go back again and would recommend it to anyone..
Stayed 7 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024