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Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Interior
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Hair dryer, towels
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
2276 Pipestone Rd, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪5 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Place, Silver Beach
    ‪9 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Hotel in Benton Harbor with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. During your stay, you'll be close to Silver Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 5-minute drive from Intercare Community Health Network and 11 minutes from Lake Michigan
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Benton Harbor
Hotel Holiday Inn Express Hotel & Suites Benton Harbor
Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor
Holiday Inn Express Hotel Suites Benton Harbor
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Benton Harbor

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 155 out of 1001 reviews
Rating 2 - Terrible. 172 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Shanda

Travelled with family
First- Jessica at the desk is amazing! Helped us avoid the road work and gave us some good insider info on great family things. Property would get a 5 except: carpet in room was sticky. Like something spilled and not cleaned up. We covered it with towels and mad due. Never had nice hot water and always had terrible water pressure- don’t know the issue. Bathroom light flickered a lot and sometimes dint turn on until we tried switch a few times. Missing a lightbulb in lamp by bed and a handle broken off drawer and the iron was missing. Lastly, our final day we were at breakfast within 10 min of it opening so we had great food. However, the other 1 days we were in after 1 hour and food was scarce and juice empty. Then the lady at breakfast asked us to give her a 5-star review this morning (Linda)…. Um no… not when food wasn’t replenished most days! It could have been amazing…. Just details that cleaning needs to pay attention to.and breakfast nook issues. Front desk was so helpful and kind… it was a good location too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service
The staff did an excellent job
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

323 isn't safe!

Our stay would have been better with a different room. Nice size room, lots of OPEN space... because the room is missing the promised sofa bed! The floor in room 323 is not level. The incline walking on the room is significant! And also creaks loudly so that I'm sure the room below heard us walking as the floor bounces and creaks with each step. It did not feel structurally sound. This along with the dirty carpet, lack of lighting, and bathroom with visibly peeling paint left a lot to be desired this stay.
Stayed 1 night in Aug 2025

6/10 Okay

Maricruz

Travelled with family, Travelled with pets, Travelled with group
Nothing
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property was OK little overpriced. Breakfast was great, and the server, Linda, was truly exceptional.
Stayed 2 nights in Aug 2025

2/10 Terrible

Marc, Midland

Disliked: Cleanliness, staff & service, property conditions & facilities
We wound up arriving a little late and they gave our room away. Why did we even bother making a reservation? They charged us anyways (so they made money on us and the people they rented it to). Still trying to get a refund, pretty sure they are going to steal our money. Avoid at all costs!
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family

Ehhhh

Wasn’t the best, but wasn’t terrible either. Was definitely better than the options across the street. Kinda outdated and definitely could use some updating. Poor choices for breakfast. No vending machines or items to buy at the desk. Ice machines looked dirty. On the plus side the sheets looked very clean and bright white, smelled good, and the beds were comfy. Got the job done with limited availability left on a last minute trip.
Stayed 2 nights in Aug 2025

8/10 Good

Louise

Travelled with family
The rooms could definitely use some TLC. The carpet was stained. A floor lamp with a missing on/off knob. Wallpaper coming off the wall and the bed was squeaky and uncomfortable. The freezer part of the fridge was so full of ice you couldn’t put anything in it. On a good note; the bathroom was very clean, however, the water would only get warm. When we went for breakfast we were happy to see that it was very clean and there was someone there cleaning as people were getting food. The food was excellent and the staff was very friendly. In a pinch I would stay there again but not for what I paid this time.
Stayed 1 night in Aug 2025

4/10 Poor

Andra

Liked: Staff & service
Disliked: Cleanliness
Needs a serious update
Stayed 2 nights in Jul 2025

2/10 Terrible

Josue

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Dylan

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Lynn

Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Room was damp, wall paper was peeling off, stains on the carpet and ceiling, the hotel smelled of marijuana, the bathroom door wouldn’t close, the breakfast options were brown, the staff was rude, we got two towels for four people and were refused more despite telling them my daughter (10) was in the shower and waiting to get out, was forced to get the two used towels to prove we needed more (ridiculous), and was refused to be allowed to speak to a manager, despite being on the phone with him or her. The front desk attendant then sat outside in a car and left the desk unattended. Need I go on…oh wait, both my kids, who shared a bed woke up with bites on them. Just a nasty hole in the wall.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

I should have left right after I walked in.

The beds were decently comfortable and the Air conditioning worked well, but that's about all I can say that was good. The bathroom door would barely open over the uneven tile, the included breakfast was pretty flavorless and underwhelming. They had three containers of unsweetened corn flakes and no other cereal options. There were no towels in the pool area and then when we asked they brought down 4 towels.
Stayed 1 night in Jul 2025

4/10 Poor

Nathan

Property was fairly run down and in need of maintenance and upkeep.
Stayed 1 night in Jul 2025

8/10 Good

Nancy L

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
I love the fact it’s pet friendly, my kids loved the breakfast. I recommend the Hotels works on proving enough towels and toilet paper in each room. When we asked for additional towels the Receptionist said we had to wait for the morning. She was not apologetic at all. It was four of us with only one set of towels for all of us. Not a good way to spend the night after a beach day. Another situation we ran out of toilet paper in the middle of the night.
Stayed 2 nights in Jul 2025

4/10 Poor

Estelle

Stayed 2 nights in Jul 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jeffry

The water pressure in shower was really low and carpet in room felt wet
Stayed 1 night in Jul 2025

2/10 Terrible

April

Travelled with family
Disliked: Amenities
Had ask for towels and you had bring the ones you used down first I was told because it was the weekend. The bath tub wouldn’t drain was told no people fix it and manger just left too was told call them and basically said nothing they can do until today we waited and checked out around 10:45 still not fixed.
Stayed 2 nights in Jul 2025

4/10 Poor

Doug

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Hasassah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

John, livingston

Disliked: Amenities
Carpet stains in room, many many. Halls narrow with gouges and rips in walls, tiles damaged and missing in bathroom, lots of wallpaper damage in room. Poor lighting in room. I was very disappointed having stayed numerous times in this chain.
Stayed 1 night in Jul 2025