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Stay KooooK Bern City – Online Check In

Property class: 3

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Photo gallery for Stay KooooK Bern City – Online Check In

A multi-story hotel with a classic European architectural style, featuring a prominent entrance with outdoor seating and a visible sign indicating it is a hotel.
Property video
A rooftop terrace with outdoor seating, string lights, and a view of a cityscape including a church tower.
A hotel room with a bed, a plant on a shelf, a floor lamp, and a view of buildings through the window.
A spiral staircase with a wooden handrail and metal balusters, leading to an upper floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry room
  • Housekeeping

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a round mirror, a bedside table, and a window with curtains.

Comfort Single Room

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room "Cozy"

A neatly arranged hotel room with a bunk bed, a hanging plant, and a red pendant light.

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(35 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room ("Big")

A modern bedroom with a bed, a bedside table, a red hanging lamp, and a small plant.

Superior Double Room ("Big")

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room ("High")

A bedroom with a sloped ceiling, wooden beams, a bed, a chair, a small table, and a plant.

Premium Double Room ("High")

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room ("Amazing")

A neatly made bed with white bedding and pillows, a hanging plant, a red lamp, and a black speaker on a metal stand.

Premium Double Room ("Amazing")

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Family Room

A modern bedroom with a bed, a sofa, a small table, and a floor lamp.

Superior Family Room

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
NH Bern The Bristol
Old City of Bern
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 1,003 reviews
The price is €208
includes taxes & fees
27 Sept - 28 Sept
NH Bern The Bristol

About this property

Stay KooooK Bern City – Online Check In

This smoke-free hotel features coffee/tea in a common area, a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site.
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Stay KooooK Bern City – Online Check In's great location. During your stay, you're just a quick walk from French Church. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the central location and the helpful staff
  • Steps from French Church and Prison Tower (Kafigturm)
Stay KooooK Bern City – Online Check In offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Stay KooooK Bern City – Online Check In also features laundry facilities, express check-in, and express check-out.

This 3-star Bern hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Communal living room
  • Double-glazed windows
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 530 out of 710 reviews
Rating 8 - Good. 119 out of 710 reviews
Rating 6 - Okay. 33 out of 710 reviews
Rating 4 - Poor. 18 out of 710 reviews
Rating 2 - Terrible. 10 out of 710 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ANIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and near to many attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean, great location
Stayed 1 night in May 2026
Verified review

8/10 Good

KITTY

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were wonderful as was the location of the hotel.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel during our Switzerland vacation. The rooms were excellent and the community room was a really nice addition to the experience. The hostesses were very helpful as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Barry Sik Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful combination of private room and a welcoming and well-equipped common area. We can't say enough good things about our stay here. The staff were very friendly and helpful and the restaurant Luce downstairs is a must try.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hui Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated.
Stayed 1 night in May 2026
Verified review

8/10 Good

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, clean room, staff friendly, common area very welcoming and lively
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Small room but perfectly equipped and well disposed. The staff were super friendly and the common kitchen was a must! Can only recommend this hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
A unique and terrific hotel!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. The location is perfect. It is close to the train station and in the middle of it all. The room is very nice and the bed is comfy. Staff is helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a mostly automated hotel, I found it cozy and the skeleton crew staff to be super helpful. The room was larger than I expected (based on the website images) and everything was modern, clean, and in working order. Would definitely recommend!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Our family room was massive and there is a gorgeous communal area with kitchen and games room. The roof top terrace offers views of the alps.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick responses from staff, excellent location in the central part of the city.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Hosts were very nice and helpful especially Matthias. Room was a bit cramped but it was clean. Nice terrace at the rooftop to enjoy the views and relax.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A different kind of hotel - all accessed with a key card, even the front doors. No real reception - rather a living room with plenty of seating, a table, coffee/tea and a kitchen with refrigerator, microwave etc. a room was small but well appointed. Very helpful staff. We enjoyed it!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The single room was small but clean. Soap and shower gel where available and the host was friendly and helped quickly with the free ticket for public transportation.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Krishan

very friendly staff and lot of amenities
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Klemens

Liked: Cleanliness, property conditions & facilities
It’s a great location, no doubt. The room, however, was overly basic and tiny. Not even a chair to sit down!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Host was wonderful and the location is PERFECT. We look forward to staying here again!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange room, shower was very weird. Overall good location and clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Clean room, staff were lovely, it was quirky, unique and fun. Great value for money, central for shops and food/bars etc... Would definately stay again! The public area inside is a huge bonus with a game room for all to use and lounge area, loved it!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Trudee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were excellent. Room was very clean and comfortable. Common areas were great. Affordable accommodation that ticked all the boxes.
Stayed 3 nights in Dec 2025

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