Arrived early, at 12:30 office was closed, manager didn't answer the phone. Had lunch - came back at 2:45, office was closed, manager didn't answer the phone. Current occupant came out and said the manager never showed today, and there is no hot water on property which is why they had sub 100 dollar rates. After I found other lodging and spoke with Expedia at 3:30, I got an email at 3:58 from the property confirming lodging and check in, etc. I got confirmation and instruction 1 hour after check in time. Additionally the instruction state they are no longer pet friendly, Expedia lists them as pet friendly. We had already drove over an hour up the hill with a pet.. All in all horrible, office closed for over 4 hours during open hours, and not answering the phone over 6 times during those 4 hours. Will never attempt to stay here again.