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The Burgundy

2.5 star property

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Photo gallery for The Burgundy

Family Loft | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Family Loft | Living area | 25-inch TV with cable channels
Traditional Cabin | Living area | 25-inch TV with cable channels
Studio Suite | Living area | 25-inch TV with cable channels
Family Loft | Living area | 25-inch TV with cable channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪5 min walk‬
  • Place, Big Bear Visitor Center
    ‪8 min walk‬
  • Place, Big Bear Marina
    ‪13 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Double Room

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area | 25-inch TV with cable channels

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Economy Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Studio

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite

8.6 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area | 25-inch TV with cable channels

Traditional Cabin

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Traditional Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

The Burgundy

An outdoor pool, Access to hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecues and a picnic area are on-site. Limited housekeeping is available.
The Burgundy offers 40 accommodations with coffee/tea makers. This accommodation offers separate sitting areas. Cable televisions are provided. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.
An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Burgundy. During your stay, you're just a quick walk from The Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include multilingual staff, a fireplace at reception and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from The Village and a 3-minute drive from Snow Summit
  • Pets welcome for a fee
The Burgundy offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, a vending machine, and multilingual staff are also featured at The Burgundy. Free self parking is available.

This Big Bear Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 March and close on 15 September.
  • Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1007 reviews
Rating 8 - Good. 227 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 73 out of 1007 reviews
Rating 2 - Terrible. 78 out of 1007 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Sajad Saghaye

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a really nice and cozy place and a very convenient location. Everything we wanted / needed to go was less then a 10 minute drive.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the prop owner said that they were in the middle of refurbishing so she apologized for any inconvenience. the only inconvenience was the morning breakfast but I was able to have a good conversation with her both times I was in there. the only real complaint I have is that there wasnt a lot of storage space for clothing. there was a space for hanging clothes but very little night stand space. it was a great price and very friendly service. atmosphere was great. the space has a very modern retro feeling to it which was really nice. I also had a kitchenette which was very nice. I would definitely come back. im currious to see how things will look once renovation is complete but based on my stay I expect it to be worth coming back to.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Vicky A

Stayed 2 nights in Nov 2025

10/10 Excellent

Deserie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely wonderful. We stayed in a traditional cabin, room was very clean staff were amazing we sure did enjoy our time.
Stayed 2 nights in Nov 2025

2/10 Terrible

Celena

Stayed 1 night in Nov 2025

10/10 Excellent

Marlen

Liked: Cleanliness, amenities, property conditions & facilities
Over all I was very happy with the service very nice staff and great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mrs.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, rustic, clean, excellent customer service, quite charming cabin. Wish we had a sofa/loveseat in the room but other than that zero complaints. Definitely coming back and will recommend to others.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonas

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Kathryn

Stayed 1 night in Nov 2025

8/10 Good

Amy

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Overall, good experience. Good location, central. If you want more off the grid, go off the main strip, not here. The staff was very friendly and nice. Bed was cozy enough, heat was good. They are doing renovations that seem to be nice upgrade. My room was good and clean. My only wish would’ve been that they upgrade hot tub area and make the water hot. It wasn’t hot enough to go in on a cold night. I would return here. Nice fall stay in big bear! 🐻🏔️🌲🍁
Stayed 4 nights in Nov 2025

4/10 Poor

Nick

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was pretty nice, other than that, place is a dump. It’s being renovated currently so there’s a lot of trash and construction material all over. The cabin we stayed in was really dated, mold in the shower and a tiny little coffee maker but no mugs and no stir sticks, kinda pointless. The jacuzzi tub worked well but the handles and the jet button were completely falling off the tub, but they did operate. When I went to check in, I was about an hour early. They said they’d text me when it was ready, they never did. If you need a cheap place to stay and are looking for convenient location, it’s good for that. If you want cleanliness and amenities, than it’s not for you.
Stayed 2 nights in Nov 2025

8/10 Good

Mark, Irvine

Liked: Cleanliness, staff & service
Friendly people, wide variety of lodging options. It might be safer to enter and exit from the side roads than from the main road. My room was in the 1990s black and white building next to the road. It had road noise because the window was open to plumb in a portable air conditioner. Gaps in the sealing let in some road noise. It is after cooling season so I suggested taking the hose out and closing the window. Like many 1990s buildings from that time, it has no central lighting in each room. So, the main room and the bathroom are a bit dark. In the next renovation, it would be good to provide more power sockets. I had to balance the coffee maker precariously on top of the portable AC to plug it in. Good coffee shop across the road!
Stayed 1 night in Nov 2025

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Great room and very friendly staff- overall a fantastic stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is beyond friendly and fabulous! Definitely recommend staying here.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is under construction and I couldn’t find the temporary hotel office right away. Very disappointing
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay! My husband & I visited the Oktoberfest and it was great. The cabin and jacuzzi tub was great.
Stayed 2 nights in Oct 2025

2/10 Terrible

Claudia

Stayed 1 night in Oct 2025