Best Western Gardendale

2.5 star property

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Photo gallery for Best Western Gardendale

Free daily full breakfast
Exterior
Down duvets, pillow-top beds, in-room safe, desk
Free daily full breakfast
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
842 Thompson St, Gardendale, AL, 35071
  • Place, 31 Escape
    ‪6 min drive‬
  • Place, Black Creek Bark Park
    ‪6 min drive‬
  • Place, Birmingham Jefferson Convention Complex
    ‪11 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Larger Room, Executive Room, Work Desk, Microwave And Refrigerator, Wi-Fi, Full Breakfast

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Best Western Gardendale

Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Best Western Gardendale offers 29 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gardendale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gardendale. During your stay, you'll be close to Black Creek Bark Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • 13 minutes by car from Birmingham Jefferson Convention Complex and 15 minutes from UAB Hospital
Best Western Gardendale offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Gardendale also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Gardendale hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 23 2026 to May 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gardendale
Best Western Plus Gardendale
Best Western Plus Hotel Gardendale
Best Western Plus Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Gardendale
Best Western Gardendale Hotel Gardendale

Best Western Gardendale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Clean room and facilities, solid breakfast, helpful staff.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Timothy H

Liked: Cleanliness, staff & service, amenities
Very convenient right off the interstate and quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, hot fresh breakfast food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean and kept. Breakfast good. Hotel had a musty odor, but all seemed clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Comfortable room. Enjoyed the breakfast and the coffee conveniently located outside the breakfast area.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Princess

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and room was clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Clean room and nice breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, spotless and well maintained. Breakfast was hot, fresh and the area was well maintained
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Rooms were big and clean. Breakfast was good. Cleaning staff was awesome. So friendly.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities
We had no hot water in the showers and the pillows were horrible. Breakfast was nice and coffee/tea was available all the time. The pool was completely green and disgusting.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shalonda

Liked: Cleanliness, staff & service
The staff, clean room I’m never disappointed with my stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leo D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this property was exceptional in all aspects. No complaints whatsoever! It was quiet, clean, well furnished, comfortable, all TV channels available, fridge, microwave, convenient power outlets and USB ports, hair dryer, ironing board and iron, coffee maker and more. Friendly and helpful staff, but one of the most impressive benefits, other than reasonable cost, was the exceptional included breakfast! Mary provided a variety and quality of choices such as we have never seen before! Kudos to all.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Room was clean, bed comfortable, room spacious. Fridge & microwave a plus. Had toilet issue & night staff person did a temporary fix. Price a bit high for the area & limited amenities. Breakfast was adequate but nothing special.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles Susie

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness
Could have more amenities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lolita

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and had plenty of space. Staff were very friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shalonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room staff was was very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and comfortable. Hotel is very convenient to the interstate but tucked away in a quiet area so that you don't have traffic noises all night. I would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shalonda

Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Tadarius

Liked: Staff & service
Disliked: Cleanliness
I killed 2 roach when I entered the room fir the first time
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shalonda

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities
Heat wasn’t working in our room. Bed pillows aren’t suitable for sleeping, way too small
Stayed 1 night in Feb 2026