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Hampton Inn & Suites Bloomington - Normal

2.5 star property

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Photo gallery for Hampton Inn & Suites Bloomington - Normal

Indoor pool
Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV
Exterior
Free daily buffet breakfast
One king studio sofabed nonsmoking | Down duvets, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
320 S Towanda Ave, Normal, IL, 61761
  • Children's Discovery Museum
    ‪5 min drive‬
  • Illinois State University
    ‪5 min drive‬
  • Illinois Wesleyan University
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Down duvets, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nonsmoking

One king studio sofabed nonsmoking | Down duvets, desk, laptop workspace, blackout curtains

One king studio sofabed nonsmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds nonsmoking

Down duvets, desk, laptop workspace, blackout curtains

Two queen beds nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

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About this property

Hampton Inn & Suites Bloomington - Normal

Hotel with free breakfast, near Eastland Mall
An indoor pool, a health club and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
Hampton Inn & Suites Bloomington - Normal offers 128 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Normal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites Bloomington - Normal. During your stay, you're just a quick walk from The Shoppes at College Hills. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Just a 4-minute drive from Eastland Mall and a few minutes from Children's Discovery Museum
  • Pets welcome for a fee
Hampton Inn & Suites Bloomington - Normal offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1058 square feet (98 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Bloomington - Normal also features coffee/tea in common area, shopping on site, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Normal hotel.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,058 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites BloomingtonNormal Hotel
Hampton Hotel Normal
Hampton Inn Normal
Normal Hampton Inn
Hampton Inn Suites Bloomington Hotel
Hampton Inn Suites Bloomington Normal
Hampton Inn Suites BloomingtonNormal
Hampton Inn Suites Bloomington Normal
Hampton Inn & Suites Bloomington - Normal Hotel
Hampton Inn & Suites Bloomington - Normal Normal
Hampton Inn & Suites Bloomington - Normal Hotel Normal

Hampton Inn & Suites Bloomington - Normal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Room items not as perfect as usual

The hotel is very nice and we've started there numerous times in the last 2 years. This time the TV was unplugged and the cable unplugged from it, probably by the previous guest. My husband handled it but an older couple would have had a hard time. The Kleenex box may have been stolen by the previous guest because it only had one tissue poking through the top of the plastic cover and no box under the cover.
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Stayed 1 night in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mersija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, spacious room it could be clean little better…
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Front desk service was inconsistent from the checkin process to checkout. Pet area was littered with feces.Need to enforce signs to remind owners of pet cleanup responsibilities.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice if they adhered to the no smoker policy. People smoking in the Halls and in the stairwell it was kind of disgusting to walk out of door and find squish food at the entrance.. and it wasn't just for a few minutes it was the whole trip the same food there which means no one was cleaning it up. I don't know that I will come back this hotel because I would give it a three-star rating on cleanliness and upkeep. No response to complaint that people were slamming doors at 1:30 2:00 in the morning and yelling in the hallway.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Feb 2025

10/10 Excellent

susan

Stayed 1 night in Feb 2025

6/10 Okay

Samaneh

Stayed 2 nights in Feb 2025

8/10 Good

Donna

Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice. Older. Bedding needs to be replaced. When we arrived no one was at the front desk. We had to wait. We were tired and just wanted our room. Needs improvement. Breakfast was just ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to everything you might need. Hotel was kept in wonderful shape. Great stay.
Stayed 1 night in Feb 2025

4/10 Poor

Tasha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Suite was downgraded, hot tub under maintenance
Stayed 2 nights in Feb 2025

6/10 Okay

Donovan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

LARRY

Stayed 2 nights in Feb 2025

6/10 Okay

Jolene M

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, improvements needed

Hotel was clean and comfortable. My first stat at a keyless hotel (key on phone), which I loved. I always lost the traditional keys. It’s nice how the app notifies you that room is ready, able to check in (through app) 3 hours early. One complaint was the mini fridge was barely working so I constantly had to run and get ice (ice machines on all floors but only ones working were on 1st, 3rd and 5th floor. I was on the second floor. I didn’t complain bc by time I realized it, I was already unpacked and didn’t want to chance switching rooms. I had a suite, which had a sink,so I iced drinks down in it. My complaint was the pool area. It was directly below me. Pool hours ended at 10 pm, tho people were swimming until way after midnight. My room was directly above the pool and I heard kids screaming, laughing, in pool area through the floor. Do not choose or accept room 201 or you will go through same. This is a dog friendly hotel. I have 3 dogs, none with me on this trip. Plenty of dog potty stations (doggy poo bags and a garbage) yet there was dog poop everywhere. If people aren’t picking up after dogs, enforce with a fine or have an employee pick it up daily. The carts used to take luggage to and from room, ppl take to room and don’t return. This wasn’t bc they were checking out as they had 3 and 2 were missing for 2 days.
Stayed 3 nights in Feb 2025

2/10 Terrible

zachary

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave away room without notice
Stayed 2 nights in Feb 2025

10/10 Excellent

Taryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and great staff.
Stayed 1 night in Feb 2025

6/10 Okay

Ann

Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te help at customer service was great. We were bummed as the hot tub was out of service and it doesn't state that anywhere on the website and was the main reason we stayed here. Overall, location is great.
Stayed 1 night in Feb 2025

4/10 Poor

Wai Suen

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hampton Inn and Suites property on Towanda for the most part was tolerable. I have contacted the front desk the day before we arrived and the person ensured us that the elevators work, the pool was open, and the hot tub was working. When we arrived, we learned that the hot tub was inoperable and an employeee Jon or Joe mentioned that the hot tub had been down for awhile. We had issues with the Toilet roll holder breaking, along with the towel rack outside. The main issue we had was my daughter and her friend staying in a room with the other cheer team. The door would not shut or open without extreme force, which is a safety hazard, so they could not safely lock the door. The girls are underage, and the manager on duty said, "There's nothing we can do about it." The manager on duty's lack of empathy, appeared like he did not care, nor want to take responsibility in resolving this issue. However the other person(I think his name is either Jon or Joe) took the time to look for another room that can safely be locked, with an issue of the toilet running. This employee went above and beyond to ensure that the girls were able to be safe. Once this was taken care of, the manager on duty made sure he took responsibility for this, which I know that Jon or Joe is the one who went out of his way. Kudos to this person for ensuring the safety of the girls. He deserves the real credit for being an outstanding employee.
Stayed 2 nights in Feb 2025

8/10 Good

Kent

Stayed 1 night in Feb 2025

6/10 Okay

Aj, Lake Villa

Liked: Staff & service
Nice
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and the hotel was quiet and comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Kathryn

Disliked: Cleanliness, property conditions & facilities
Property could use updating. The room's latch lock had been broken and was somewhat glued back together, the wall paper was peeling, the door stop was stuck into the wall and the remote control didn't have a back to it. The bed was clean and comfortable and the breakfast was pretty good.