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Hyatt Place Boise/Towne Square

3.0 star property

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Photo gallery for Hyatt Place Boise/Towne Square

Free daily on-the-go breakfast
Premium bedding, in-room safe, desk, blackout curtains
Indoor pool
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
925 N Milwaukee St, Boise, ID, 83704
  • Place, Boise Towne Square Mall
    ‪8 min walk‬
  • Place, St. Alphonsus Family center
    ‪3 min drive‬
  • Place, Boise Mormon Temple
    ‪4 min drive‬
  • Airport, Boise, ID (BOI)
    ‪8 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

9.0 out of 10
Wonderful
(44 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(109 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Specialty)

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.2 out of 10
Wonderful
(21 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

King Room

  • Sleeps 4

ADA King Room With Tub

  • Sleeps 4

Specialty Guest Room With 1 King Bed

  • Sleeps 4

Specialty Guest Room With 2 Double Beds

  • Sleeps 6

2 Double Beds

  • Sleeps 6

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About this property

Hyatt Place Boise/Towne Square

Hotel in Boise with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Place Boise/Towne Square offers 127 accommodations with laptop-compatible safes and free newspapers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Boise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Boise/Towne Square. During your stay, you'll be within walking distance of Boise Towne Square Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, spaciousness and cleanliness
  • 10 minutes on foot from Boise Towne Square Mall and a 2-minute drive from Aquarium of Boise
  • Dogs welcome for a fee
Hyatt Place Boise/Towne Square offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 938 square feet (87 square metres) and includes conference space. The business-friendly Hyatt Place Boise/Towne Square also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Boise hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Placery – On-site bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 938 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Boise/Towne Square
Hyatt Place Boise/Towne Square Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise/Towne Square Hotel Boise
Boise Hyatt
Hyatt Boise Towne Square
Hyatt Boise Towne Square Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise/Towne Square Boise
Hyatt Place Boise/Towne Square Hotel Boise

Hyatt Place Boise/Towne Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1068 reviews
Rating 8 - Good. 258 out of 1068 reviews
Rating 6 - Okay. 116 out of 1068 reviews
Rating 4 - Poor. 50 out of 1068 reviews
Rating 2 - Terrible. 35 out of 1068 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andy

Stayed 1 night in Sep 2025

10/10 Excellent

SANDRA

Stayed 3 nights in Aug 2025

10/10 Excellent

Connie

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Peni

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Derek

Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, very comfortable beds.
Stayed 1 night in Aug 2025

8/10 Good

Leon

Travelled with family
Liked: Cleanliness
Breakfast made my stomach upset
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with lots of space. Easy parking and decent breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and it's close to dining and shopping options
Stayed 1 night in Jul 2025

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha

Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

cheree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was family friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room and great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Staff was really nice and kind
Stayed 2 nights in Aug 2025

10/10 Excellent

Calais

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, staff & service

Would stay there again. Location was great.

Staff were friendly. The pullout bed wasn’t comfortable the teens had to pull it off and put the mattress on the floor. But the springs were still poking them.
Stayed 2 nights in Aug 2025

6/10 Okay

Mike

Disliked: Property conditions & facilities
Not like other hyatt
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Disliked: Staff & service

No follow up / poor customer service.

I was traveling due to my Mom having major heart surgery. I had been on the road for 7 hours. There was a mix up with original booking at another hotel that didn’t get confirmed. So as I was a hour out from Boise I was driving trying to find another place. As I selected this location and confirmed my wife message me she already paid for a different hotel she found closer to the Hospital my mom would be at. As I selected to pay at hotel I went to hotel to explain situation. There was no one on site at 8pm to make a decision on if an exception could be made. As it was up to the hotel on if I would get charged. The manager next day refused to make an exception due to the circumstances. Customer service was terrible. I asked for a follow up or to have manager call me to so I could explain why I was requesting an exception. And to give me a head up on if would warrant and exception. And if not be expecting a charge on my card. No call from Hotel. I have worked is customer service and you can tell when someone is genuine you want to help where you can. There was no empathy or even follow up with a “guest”. I have stayed and many other location but this was by fare the worst when it comes to customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Mary Grace, TAYTAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The pros: It's a clean & quiet property with suites big enough to fit our party of 6. The cons: We were excited to use the pool however the pool does not seem to be heated, as it was freezing. The pool deck is also in need of repair because lots of the pebbles are loose & chipping off.
Stayed 1 night in Aug 2025