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Holiday Inn Express West Jefferson by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express West Jefferson by IHG

Free daily continental breakfast
Fitness facility
Desk, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Appalachian State University
    ‪32 min drive‬
  • Place, Grandfather Mountain
    ‪61 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Room amenity

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(14 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express West Jefferson by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Holiday Inn Express West Jefferson by IHG offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with premium cable channels.

This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express West Jefferson by IHG. During your stay, you'll be within walking distance of Ashe County Cheese Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 3-minute drive from Ashe County Cheese Store and 6 minutes from Rhododendron Trail
Holiday Inn Express West Jefferson by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express West Jefferson by IHG also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This West Jefferson hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Holiday Inn Express West Jefferson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 383 out of 567 reviews
Rating 8 - Good. 125 out of 567 reviews
Rating 6 - Okay. 31 out of 567 reviews
Rating 4 - Poor. 18 out of 567 reviews
Rating 2 - Terrible. 10 out of 567 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, staff was friendly and helpful. Property inside and out were clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026

2/10 Terrible

Nicolas

Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Stayed 2 nights in Dec 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness
Very nice room and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pancake machine wasn’t working. There was no waffle maker either. They didn’t make our bed
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel it may be time for a renovation.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Size of room and helpful staff
Stayed 2 nights in Dec 2025

8/10 Good

Cheryl

Stayed 1 night in Dec 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first morning- no power for most of breakfast options- staff was overwhelmed with amount of people and nothing available on breakfast bar. We had to go out to get breakfast instead of eat at the hotel as planned
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in kind of late and checked out fairly early, so not very long stay. Overall, what we did experience was all good: Clean room, friendly staff, breakfast was adequate, parking was great.
Stayed 1 night in Dec 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Stayed 2 nights in Nov 2025

6/10 Okay

Lisa

Stayed 2 nights in Nov 2025

10/10 Excellent

Billy R

Stayed 1 night in Nov 2025

10/10 Excellent

Herb

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Stayed 1 night in Oct 2025

10/10 Excellent

CATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too !
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having stayed may times, this stay was much better then the last, starting with the folks at the front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Lutz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast with healthy options
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Margaret, Dunedin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , easy excess to town
Stayed 2 nights in Sep 2025

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