The Inn at Crestwood

Property class: 3
VIP Access

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Photo gallery for The Inn at Crestwood

Property grounds
Property entrance
Terrace/patio
Suite | Living area | TV
Suite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3236 Shulls Mill Road, Boone, NC, 28607
  • Place, Moses H. Cone Memorial Park
    ‪4 min walk‬
  • Place, Appalachian State University
    ‪12 min drive‬
  • Place, Grandfather Mountain
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double Queen room

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Luxury Double Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Elite King

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

The Inn at Crestwood

This resort features a restaurant, a bar/lounge and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a library. Bathrooms are shared.
The Inn at Crestwood offers 14 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Inn at Crestwood. During your stay, you're just a quick walk from Moses H. Cone Memorial Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at The Table at Crestwood
  • Amenities include meeting rooms, a conference centre and a lift
  • 12 minutes by car from Tweetsie Railroad and 14 minutes from Appalachian State University
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, a terrace, and a vending machine are also featured at the business-friendly The Inn at Crestwood. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Boone resort.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
The Table at Crestwood – Overlooking the garden, this restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Dawg Star – Overlooking the garden, this bar specialises in American cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dawg Star
  • The Table at Crestwood

Things to do

  • Library

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per pet, per night (maximum USD 250 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crestwood Boone
Crestwood Inn
Inn Crestwood Boone
The Inn At Crestwood Hotel Boone
The Inn at Crestwood Boone
The Inn at Crestwood Resort
The Inn at Crestwood Resort Boone

The Inn at Crestwood Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 594 reviews
Rating 8 - Good. 187 out of 594 reviews
Rating 6 - Okay. 89 out of 594 reviews
Rating 4 - Poor. 39 out of 594 reviews
Rating 2 - Terrible. 15 out of 594 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at the Inn at Crestwood. The food for be was amazing. The breakfast was included was a nice touch, as well. The room was very modest with an updated bathroom which was very nice and had cable TV and we were able to catch a few football games. The view was amazing & the history is the Inn was very surprising and a nice touch. The staff was SO nice from the front desk to the restaurant. The only issue was the room was dusty…the desk, etc. I was able to get a towel and cleaner to clean it but we have allergies and the dust was visible. OTHER than that we enjoyed our stay and the rest of the Inn was really nice.
Stayed 1 night in Dec 2025

6/10 Okay

Kashmiri

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
I have mixed feelings about this place. It's such a stunning little piece of dream - We saw it back in October while driving around and wanted to check it out. We booked two rooms for one night with our friends (one with a dog). We made the reservations via expedia but the check in process took nearly half an hour because the lady (who was super friendly and sweet btw) kept mixing up and getting confused about the reservation details, credit card details, room details, our names etc etc. The rooms we got were in a separate new section of the building and the construction crew had ladders, wires and tools lying all over the front of the main door making it pretty hazardous to get in and out of the building. The sound insulation of the rooms was terrible - we could hear every conversation, door slam, footsteps of people from the side and the above and was difficult to sleep. The mattress was super hard as well - which did not help. The rooms and bathrooms were large and clean though (other than the STRONG dog smell). "The Table" - where breakfast is served was amazing - the food options were limited but what we got tasted great - there wasn't anything vegetarian though (my friends eat eggs so that helped) - although we informed them during check in about it - and also were given a specific slot when we were to go for breakfast. My biggest issue was not being able to relax and sleep - so not sure I wish to return ... it was reasonably priced though.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10 recommend this Inn. Staff was friendly, rooms were clean and the food was excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Chizaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so welcoming, the entire place felt so homey. The room was very clean and comfortable.
Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Walls paper thin. Guest in room next door partied until 5:15am. Won’t say again
Stayed 1 night in Dec 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Duleyki

Stayed 1 night in Dec 2025

8/10 Good

SinaTracey, Mount Airy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, super friendly & accommodating staff. A little noisy the person (Karen) walking back & forth (wearing boots) on the hardwood floor half the night. Otherwise lovely visit !!! ;)
Stayed 1 night in Nov 2025

10/10 Excellent

John P

Stayed 1 night in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jean

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet space surrounded by the changing leaves and crisp air. Lovely breakfast scenario with roaring fire! Missed having an open bar or dining open as it was mid week but will be back again
Stayed 1 night in Oct 2025

6/10 Okay

Adiel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
While the Elite King room had potential, it fell short in comfort and atmosphere. The space would feel much cozier with a rug and small table in front of the fireplace — without them, the fireplace feels underutilized and more decorative than inviting. The room lighting was also on the dim side; a floor lamp or some recessed lighting would help brighten it up. There was no telephone in the room and no hotel information provided — no details about restaurant hours, spa options, or nearby attractions. At check-in, the staff was friendly but didn’t offer much beyond the basics of breakfast hours and room location. Security could also be improved; exterior doors should be secured after dark. The biggest issue, however, was the bed. It had a deep dip in the center that made it difficult to sleep comfortably or stay flat — definitely a sign that it’s time for a replacement. Overall, the staff was pleasant, but the room and amenities need attention to bring the experience up to the level expected for an “Elite” stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved out stay would recommend to anyone!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Everything was great
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Nice bathrooms and shower. Bed good. Some things could be updated. Overall would consider again as long as price didn’t go up.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miranda

Stayed 1 night in Oct 2025

2/10 Terrible

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

TeArra

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd Time staying for the entire weekend & this business is A HIDDEN GEM . The scenery is so beautiful our suite was soooo spacious! The staff is SO NICE & Ive NEVER had a complementary breakfast SO LUXURIOUS. I love it here ! If they weren't so booked I'll literally stay every time we come to Boone for my brothers App State game ! I never leave reviews btw ... they deserved it
Stayed 2 nights in Oct 2025

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and this was definitely a hidden gem. Wasn’t expecting much, but was blown away by the place
Stayed 1 night in Sep 2025

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025