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Best Western Plus Waltham Boston

3.0 star property

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Photo gallery for Best Western Plus Waltham Boston

Lobby
Indoor pool
Lunch, dinner, brunch served; American cuisine, al fresco dining
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
380 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪10 min walk‬
  • Place, Brandeis University
    ‪3 min drive‬
  • Place, Bentley College
    ‪7 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Balcony

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Waltham Boston

Hotel in Waltham with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Best Western Plus Waltham Boston offers 100 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Waltham Boston. During your stay, you'll be close to Boston Children's at Waltham. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Copper House Tavern
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Harvard University and 14 minutes from Harvard Square
Best Western Plus Waltham Boston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. The business-friendly Best Western Plus Waltham Boston also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available.

This Waltham hotel is smoke free.

Guests are served a free buffet breakfast daily.
Copper House Tavern – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Copper House Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0002223080
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western TLC
Best Western TLC Hotel
Best Western TLC Hotel Waltham
Best Western TLC Waltham
Hotel TLC
Best Western Waltham
Waltham Best Western
Best Western Plus Waltham Boston Hotel

Best Western Plus Waltham Boston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 561 out of 1062 reviews
Rating 8 - Good. 232 out of 1062 reviews
Rating 6 - Okay. 115 out of 1062 reviews
Rating 4 - Poor. 68 out of 1062 reviews
Rating 2 - Terrible. 86 out of 1062 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katrina, Ellsworth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were down which was the main reason to choose this hotel. Got there and were informed they were low on staffing and had no turn down service. Got into our room and the tv didn’t work. Asked for a new room and was given a room that another guest complained about due to noise and were given their room which was not turned down… cleaned our new room and stayed overnight. Breakfast was very limited and this is The Worst Experience EVER for a hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

6/10 Okay

Carah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was temporarily out of order for our whole stay which was really disappointing when that was the main reason we chose the hotel. Right off the highway which was good for driving places but definitely too busy/not a nice place to walk around.
Stayed 2 nights in Jul 2025

8/10 Good

Ragin

The front desk staff were super kind and friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Brooke

Business traveller, Travelled with group
Liked: Staff & service
I was switched to a second room because the first had bad mold on the ceiling in the bathroom (no fan in the bathrooms). The tub was also extremely dirty. The second room STILL had mold and was gross on the ceiling, but the tub was better. I was not impressed. Not updated whatsoever. Staff was kind though. And the restaurant attached was nice!
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed for the entire 3 day stay and a pool was one reason I booked hotel. Breakfast was nice and the coffee bar was convenient. Unfortunately, there was trash outside that made the entrance a little bit unsightly
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
The toilet in my room was broken so it continually made noise. They did offer me another room but the only available one was next to the elevator (*I sleep during the day) then there was a problem with my check in and I was billed twice. They called me 4 times while I was sleeping to ask me for information.
Stayed 5 nights in Jul 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service
Great location. The room was nice, it could use some attention. Chipping ceiling paint, backwards shower Hot & Cold. I let the cold run waiting for it to warm up only to try the cold and find out that was actually the Hot. The breakfast has a nice selection and is kept up with the busy morning crowd. The pool was not open the entire time we were there. A bit disappointing so we traveled to the ocean instead. Don’t plan on sleeping in too long. Cleaning crews are up and working the neighboring rooms. Would definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

SATISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sheryl

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in my bathroom, construction outside my window at 7am, breakfast was cold and old, pool was closed
Stayed 1 night in Jul 2025

10/10 Excellent

Lunna

Stayed 3 nights in Jul 2025

10/10 Excellent

josue, Taunton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and safe place
Stayed 1 night in Jul 2025

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, amenities
Clean place, great restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Anh Tuan

Stayed 2 nights in Jul 2025

8/10 Good

CLAYTON

Stayed 1 night in Apr 2025

4/10 Poor

Salvatore

Travelled with family
Liked: Staff & service
Room was outdated, sink clogged and noise was coming from the elevator. The pull our bed was dirty and lacked of extra sheets. Room had stinky carpet.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so nice and clean. The breakfast was delicious, the staff was super friendly and helpful, it was only about a 20 minute drive to downtown Boston, the pool area was nice, and the grounds outside were well kept as well. Our room was very spacious and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Jason

Travelled with family

Not up to expectations.

Disappointed pool was closed. Was not advertised as such. No guest laundry. Bathroom was dirty when we arrived. Walls are thin. We could easily hear neighbors on both sides.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdele

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Les juro que este es el mejor hotel para hospedarse, tienen una comida deliciosa y el servicio de abitacion es de todos los días, y eso me encanta
Stayed 3 nights in Jul 2025

10/10 Excellent

gabriela

Stayed 1 night in Jun 2025

6/10 Okay

Eva

We had no air conditioning
Stayed 1 night in Jul 2025

10/10 Excellent

alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble changing rooms for an extended stay. Never was able to change rooms and felt the can kept getting kicked down the road. Felt I wasn't being dealt with in an open honest manner. Language barrier was bothersome without clear understanding.
Stayed 1 night in Jul 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

ChiQuita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. The staff was nice and kind.
Stayed 4 nights in Jul 2025