4/10 Poor
Marilyn
Business traveller
13 Oct 2025
Disliked: Property conditions & facilities, room comfort
You couldn’t PAY me to stay here again.
The photos on Hotels.com are not recent! Probably haven’t been updated in the past decade. Upon check-in there was a sign at the front desk that stated “I’ve stepped away from the front desk, please call ###-###-3884” so I called it. The phone rang AT THE FRONT DESK. The guy stepped out from behind the wall like this is normal. That sign didn’t move all weekend. He had no personality, didn’t bother to state that there was breakfast, barely even told us where the elevator was located. We didn’t see a luggage cart, so we asked if they had one, and he said “Oh, someone must be using it”. Started taking our stuff to our room on the 2nd floor, upon entering the elevator we were speechless by what we saw. The emergency buttons on the panel apparently weren’t working, so their replacement buttons were SCREWED to the elevator wall (see photo). Our room was missing the smoke detector, because it had been removed from the wall, leaving the exposed wire and mount. The bed was uncomfortable, the pillows were terrible. The large bath towels could be described as oversized hand towels. The shower curtain was fabric, so it had slime and other guests’ hair attached to it. There was a train that passed through quite frequently with it’s horn blowing. We didn’t get much sleep between the sounds of the train, the uncomfortable bed and the paper thin walls. The make-your-own waffle batter was in 4 reused containers that had “do not throw away” stickers on them. At least we didn’t find any bugs.
Marilyn
Stayed 2 nights in Oct 2025