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Best Western Plus North Lakes Hotel

4.0 star property

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Photo gallery for Best Western Plus North Lakes Hotel

Terrace/patio
Exterior
Breakfast, lunch and dinner served
Exterior
Fridge, coffee/tea maker, electric kettle

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

View in a map
22 Lakefield Drive, North Lakes, QLD, 4509
  • Westfield North Lakes
    ‪7 min walk‬
  • Kayo Stadium
    ‪10 min drive‬
  • Brisbane Entertainment Centre
    ‪14 min drive‬
  • Brisbane, QLD (BNE)
    ‪24 min drive‬

Room options

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Executive Room, 1 King Bed, Balcony, Lake View | Lake view

Executive Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • 64 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Single Beds, Accessible, Non Smoking

Executive Room, 2 Single Beds, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Bathroom | Shower, free toiletries, hair dryer, towels

Accessible Twin Room

  • Sleeps 2

Deluxe One Bedroom King Apartment with balcony

  • Sleeps 2

View all photos for Executive Lake View Room With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Lake View Room With Balcony

  • Sleeps 2

View all photos for Executive Suite With Balcony And Lake View

Living area | 42-inch TV with digital channels

Executive Suite With Balcony And Lake View

  • Sleeps 2

View all photos for Superior Two Bedroom Two King Apartment

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Two King Apartment

  • Sleeps 4

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Deluxe Two Bedroom Two King Apartment With Balcony

  • Sleeps 4

Deluxe King Suite with Balcony and Garden View

  • Sleeps 2

Mobility Accessible One Bedroom King Apartment Roll In Shower And Balcony

  • Sleeps 2

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About this property

Best Western Plus North Lakes Hotel

Boardwalk/promenade hotel with coffee shop/cafe and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space. Housekeeping is available on request.
Best Western Plus North Lakes Hotel offers 81 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. Digital televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus North Lakes Hotel. During your stay, you're just a quick walk from Westfield North Lakes. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes on foot from Westfield North Lakes and a 3-minute drive from WF Roberts Reserve
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus North Lakes Hotel. Free self parking is available.

This 4-star North Lakes hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
Boardwalk Cafe – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes

Best Western Plus North Lakes Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 637 reviews
Rating 8 - Good. 174 out of 637 reviews
Rating 6 - Okay. 32 out of 637 reviews
Rating 4 - Poor. 16 out of 637 reviews
Rating 2 - Terrible. 4 out of 637 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, easy to access, clean, quiet
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Great cafe for breakfast. Good location for Northlakes shopping centre. Good food in the restaurant for an evening meal.
Stayed 2 nights in May 2025

10/10 Excellent

Josiah

Our room had a nice view and was comfortable but the cost of the cafe was very expensive so elec
Stayed 1 night in May 2025

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip

This trip was part of a two night stay, I did note there was no attandance to room cleaning service. The cafe was expensive and very limited choise of food on the menu. The beverages were very expensive compaired to other hotels.
Stayed 2 nights in May 2025

10/10 Excellent

Kanrawee

Stayed 2 nights in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more roof than view of lake

I asked for a room overlooking the lake (which I had previously, and they gave me a room overlooking the roof of the pool with a partial view of lake…. far more roof than lake. I wasn’t happy after paying the extra money for it
Stayed 1 night in May 2025

10/10 Excellent

Jesus, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation. I'll be back!
Stayed 3 nights in Apr 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel and location, liked walking around the lake.
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a weekend getaway, close to shops and restaurants, with spacious and comfortable rooms, and easy access to parking. Highly recommend staying here.

10/10 Excellent

Kelsey

Stayed 1 night in Feb 2025

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people that work there.
Stayed 1 night in Jan 2025

8/10 Good

Kay

Loved the setting
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

10/10 Excellent

alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delightful hotel

I thoroughly enjoyed my stay - the staff was friendly and helpful. Rooms were clean and the bed was so comfortable! Boardwalk Cafe is the best - enjoyed breakfast and a lovely coffee every morning. There is also a walking path around the lake that I managed to take about a third of the way - next visit the goal is to make it all the way around!
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well maintained and clean, staff super friendly and outgoing. No complaints.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and large bathroom and shower. Overall a great stay, we will be back hopefully for longer next time. Staff were lovely and we had a great meal at the restaurant with beautiful views.
Stayed 1 night in Jan 2025

10/10 Excellent

TROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room were beautiful. Perfect proximity to where we needed to be whilst visiting family. Undercover parking was great for protection from storm season. The shower was amazing, hot and good pressure. The toilet felt a bit low, like it was for kids or bought on sale or something - it was odd. The stay was excellent though, beautiful clean, amazing comfy bed. Will definitely stay again next time we’re in Bris.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property , We have stayed many times it’s always clean with friendly staff. We decided to get an upgraded room to an apartment with a balcony for this visit. Downside to this room is the tv is fixed to the wall in a separate area not suitable for viewing from the bed and the water flow is dramatically lower as the room was on the top floor. Will gladly stay at this location again.
Stayed 1 night in Jan 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hongsook

Stayed 1 night in Jan 2025