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Quality Inn & Suites New Castle

Property class: 2.5

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Free daily continental breakfast
Property amenity
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪2 min drive‬
  • Place, Scottish Rite Cathedral
    ‪9 min drive‬
  • Place, Grove City Premium Outlets
    ‪27 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites New Castle

A fitness centre, a sauna and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Castle. During your stay, you'll be close to Cascade Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Cascade Park and a few minutes from Hospital Butler Memorial
  • Dogs welcome for a fee
Quality Inn & Suites New Castle offers its guests a sauna and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 907 reviews
Rating 8 - Good. 271 out of 907 reviews
Rating 6 - Okay. 100 out of 907 reviews
Rating 4 - Poor. 30 out of 907 reviews
Rating 2 - Terrible. 41 out of 907 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

murray

Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff was helpful. They had waffles for a hot breakfast option.
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yummy food
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good
Stayed 1 night in Jan 2026

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, amenities
Everything was good
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelled good, air-conditioning worked, Jacuzzi tub was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Fitzroy

Stayed 1 night in Oct 2025

2/10 Terrible

Matthew

Stayed 3 nights in Dec 2025

10/10 Excellent

Dawne

Liked: Cleanliness
Disliked: Amenities
The staff was kind and informative. Though the room needed updated, it was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Carrie

Stayed 1 night in Dec 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities
Welcomed with a smile and great conversation. Breakfast was limited but good. Beds were incredibly comfy. Room was clean.
Stayed 1 night in Dec 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were 5 bugs in window seal 2 alive the rest dead Tub drain didn't work and i stood in 7 inches of water after shower I have pictures for proof And the wouldn't let me check in on the 13th.. they changed the date in their system to the 12th..
Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, slightly outdated, could use new floors and larger TVs with more channels however, there is parking for truckers/semi. Good breakfast. Comfy bed. Very large jetted tub in the suites. Even if slightly outdated, its still a GREAT hotel, we loved it, and will certainly be back here when in town.
Stayed 3 nights in Dec 2025

6/10 Okay

DEVONN

Liked: Staff & service
Disliked: Cleanliness, amenities
My room when I arrived was not in good condition there were several things wrong. But the only reason I gave it an okay rating is that the staff was more than nice and will to solve the problems! The They ended up getting me another room and everything was good from there.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Heaven

Liked: Cleanliness, amenities, property conditions & facilities
Clean and decent continental breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent for all the time that we stayed there. Almost 3 months or a little over this hotel was extend stay/home.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Antonella

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean!
Stayed 5 nights in Nov 2025

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always difficult to judge a hotel by the online photos, so I was pleasantly surprised to find this location was clean and well kept with friendly, accommodating staff. The handicap accessible room we had had a great walk in shower with hand-held sprayer. We will definitely make this a regular stay when we visit family.
Stayed 4 nights in Nov 2025

8/10 Good

Debra, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were great. The place needs updating but a good stay.
Stayed 1 night in Nov 2025

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