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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Fitness facility
Lobby
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪3 min drive‬
  • Place, Scottish Rite Cathedral
    ‪5 min drive‬
  • Place, Hill View Manor
    ‪5 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby
Super 8 by Wyndham New Castle
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 13 reviews
The price is €59
includes taxes & fees
2 Nov - 3 Nov
Super 8 by Wyndham New Castle

About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and fitness centre
A fitness centre, a sauna and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Castle. During your stay, you'll be close to Cascade Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Cascade Park and a few minutes from New Castle Primary Care
  • Dogs welcome for a fee
Quality Inn & Suites New Castle offers its guests a sauna and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 812 reviews
Rating 8 - Good. 247 out of 812 reviews
Rating 6 - Okay. 93 out of 812 reviews
Rating 4 - Poor. 28 out of 812 reviews
Rating 2 - Terrible. 37 out of 812 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was super friendly and helpful. Breakfast was decent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edward

Stayed 4 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is minutes from everything you need for a weekend stay and there were quite a few things locally to do in your down time
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price

The hotel was clean, service was very friendly, and the rooms were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff, bathroom a bit dated. Overall good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Kinston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought this was a first class hotel. Easy check in, staff helpful, and good breakfast. Would definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

DUSTIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well staffed. Will stay here again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

This was a highly disappointing stay. I read reviews before booking and this is the first time I felt the reviews misled me. The hotel is very old and dated. When we walked into the lobby to check-in we were immediately hit with an old bowling alley smell - presumably cigarette smoke and pet odor. Fixtures in our room were rusty, the shower was poorly patched in various places, neighbors in nearby rooms were noisy. Would absolutely not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were PHENOMENAL!! I was traveling with my dad that has limited mobility and was nervous about him showering. I called and Holly made notes to make sure there would be a shower bench in the shower. I also asked if we could have a room on the first floor closest to the front. When I arrived, not only was there a shower bench, but they had installed handlebars too!! We were also given the first room on the first floor. They truly made our stay as comfortable as possible!! If you’re traveling and need accommodations, book with them! They are friendly and truly do their best to make sure you have a great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent staff to support your needs and guide you through the area!
Stayed 1 night in Jul 2025

6/10 Okay

Tom

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall the hotel was alright. The rooms were clean, a bit musty smell, very limited breakfast. My first room one of the card keys kept getting demagnetized after a few uses, and toilet clogged during last so they moved me to a new room for free. New rooms tub drain was too small and water backed up during showering causing standing water a couple inches deep covering about 40% of the tub. Staff was great though and super accommodating. I’d rate it 3.5/5 stars though.
Stayed 4 nights in Jul 2025

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Rose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
The aluminum was clean.The people were very nice. My only complaint would be that there was no elevator. We had a very heavy bag and had to drag it up the stairs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception was outstanding. The room showed some age but the bed was super comfortable. Nice staff all the way around and the breakfast was adequate
Stayed 4 nights in Jul 2025

6/10 Okay

Henry

Liked: Cleanliness
Property was clean but old. Bathrooms need work. Tub didn’t drain well and sink faucet was impossible to adjust the temperature.
Stayed 5 nights in Jul 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Very clean
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Travelled with family and small children
Liked: Staff & service
the building needs some upgrades but other than that it was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Malaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Front desk Clerk very welcoming. She gave me a ticket to July 4th weekend 50's car show. Room was very clean quiet hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like the hotel. It was very nice. Breakfast was ok too. We stay here everytime we come to Pennsylvania. Its close to our family.
Stayed 3 nights in Jun 2025