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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

Relax in this stylish room with two single beds, a desk, and a flat-screen TV.
Welcome to our hotel, where a warm and inviting reception area sets the tone for your stay.
Relax in this inviting space with a flat-screen TV, comfortable desk, and plush furnishings.
Work out in style with a variety of exercise machines, including a bench press, cable machine, and stationary bike.
Enjoy a warm breakfast in our inviting breakfast area, featuring a refrigerator stocked with beverages and fresh fruit.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1740 New Butler Rd, New Castle, PA, 16101
  • Cascade Park
    ‪3 min drive‬
  • Scottish Rite Cathedral
    ‪5 min drive‬
  • Hill View Manor
    ‪5 min drive‬
  • Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Breakfast included
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  • Parking included
4.4 out of 5, Excellent, (578)
The price is €161
for 1 room
includes taxes & fees
2 Aug - 3 Aug
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About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and fitness centre
A fitness centre, a sauna and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Castle. During your stay, you'll be close to Cascade Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Cascade Park and a few minutes from New Castle Primary Care
  • Dogs welcome for a fee
Quality Inn & Suites New Castle offers its guests a sauna and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 721 reviews
Rating 8 - Good. 221 out of 721 reviews
Rating 6 - Okay. 84 out of 721 reviews
Rating 4 - Poor. 27 out of 721 reviews
Rating 2 - Terrible. 34 out of 721 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very helpful at check in.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service
Holly was so welcoming and hospitable.
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Disliked: Staff & service, property conditions & facilities
No elevator makes this a little inconvenient to be anywhere but the first floor particularly if you have luggage on wheels. There was a fire alarm incident during our stay. Very little was done to confirm boo for
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel room for the money spent.
Stayed 1 night in Apr 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean and super nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

LaRue

Stayed 1 night in Apr 2025

6/10 Okay

Nilda

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Great 1 night stay. Room was clean, spacious, and comfortable. I've stayed here before and would again, if required.
Stayed 1 night in Apr 2025

6/10 Okay

Leonard

Travelled with family
Its was ok. Wasnt dirty. Clean bed. Just run down. But for money in area it suffices. If you are a hotel snob like me its medicore at best best but a suitable clean place to crash.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica, Beech Creek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the price the hotel was great. It is a very dated building. But everything was clean and the staff were extremely friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

2/10 Terrible

Dustin

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fine but dated

We stayed here for our daughter’s sporting event. The positives: Staff was wonderful! They were excited our team was staying there and even printed a welcome sign. Water pressure in the shower was some of the best!!! The hotel was clean and easy to find. Improvement: the hotel is quite dated and it showed in the wear and tear of the floors and bathrooms. We had to be moved to a new room because the toilet would not flush.
Stayed 2 nights in Mar 2025

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Love the bed, super soft and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!!

The hotel was great!!! Dining and shopping options within a 2 mile radius made things easier for both myself and my rep. Room was spacious and comfortable. Breakfast was also good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled good and was very clean. The staff was friendly. The location was awesome! There are many stores and residents around the property and it is a perfect location for anyone going to the cathedral! The jetted tub was nice , but the jets were not strong enough & the beds were firm beds not soft. I prefer firm ,but my daughter likes soft ,so it all depends on preference. The pillows were comfy and the breakfast was satisfying! This is going to be my go to hotel when I am out that way! I will definitely be back.
Stayed 1 night in Mar 2025

8/10 Good

Betty J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast but I wish it was extended to 10am on the weekends. Comfortable room well equipped. The walk in shower was especially nice.
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

joseph

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and courteous staff..
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025