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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1740 New Butler Rd, New Castle, PA, 16101
  • Cascade Park
    ‪3 min drive‬
  • Scottish Rite Cathedral
    ‪5 min drive‬
  • Lawrence County Fair
    ‪10 min drive‬
  • Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express & Suites New Castle by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (560)
The price is €124
for 1 room
includes taxes & fees
18 Jun - 19 Jun
Holiday Inn Express & Suites New Castle by IHG

About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and fitness centre
A fitness centre, a sauna and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Castle. During your stay, you'll be close to Cascade Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Cascade Park and a few minutes from New Castle Primary Care
  • Dogs welcome for a fee
Quality Inn & Suites New Castle offers its guests a sauna and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 682 reviews
Rating 8 - Good. 209 out of 682 reviews
Rating 6 - Okay. 79 out of 682 reviews
Rating 4 - Poor. 27 out of 682 reviews
Rating 2 - Terrible. 33 out of 682 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Everyone was super nice, the stay was just not pleasant. The toilet didn't work, and the neighbors were very loud and kept me up most of the night.
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We think you need another chair in the room
Stayed 1 night in Feb 2025

8/10 Good

Anallely

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience. Waffles were the best for breakfast!
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet good service. Immediate attention to needs. Courteous staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean ! Would definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Very clean rooms. Comfy bed. A little dated but it’s a very nice hotel especially for the price. I would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice.Holly was very nice sat checkin.
Stayed 1 night in Feb 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price!
Stayed 2 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating
Stayed 3 nights in Jan 2025

6/10 Okay

Jason

Stayed 1 night in Jan 2025

8/10 Good

Tamarra

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerrinique

Stayed 2 nights in Nov 2024

10/10 Excellent

Eileen

Stayed 5 nights in Dec 2024

8/10 Good

Joseph

Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Lindsey

Stayed 1 night in Dec 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service, room comfort
The front desk was very nice but I received a phone call on the room phone about water my water was mostly fine for the duration but then I received another phone call at 12am which woke me, no one there answered and woke up with my heat not working. room was freezing
Stayed 2 nights in Dec 2024

2/10 Terrible

Norma

Travelled with family
Disliked: Property conditions & facilities
Good until falsely accused of smoking
Stayed 3 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
We only were there to sleep The hotel told were a good restaurant was nearby that night and we left 1st thing in morning
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Liked: Staff & service, property conditions & facilities
This was my second time staying here and I don’t know why some people leave bad reviews. Both occasions I’ve had a good size room that was clean and comfortable. Beds are nice, bathrooms are clean, the breakfast is standard fare but it’s hot and free. Don’t expect the Ritz for $80 bucks a nite but I like staying here. The front desk staff are very friendly and helpful. I’m a female traveling alone but I feel safe and at ease here. It’s a very nice hotel when all you really need is a decent place to sleep when you need a break from your travels.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was spotless, staff was hospitable, and the rooms were exceptionally comfortable. Then you add in the complementary breakfast, it’s a real home run
Stayed 5 nights in Nov 2024

10/10 Excellent

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Best manager ever.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was reasonably priced, the room was clean, the beds were comfortable. I'd definitely pick this place to stay again.
Stayed 1 night in Nov 2024