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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Property amenity
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪18 min walk‬
  • Place, Scottish Rite Cathedral
    ‪7 min drive‬
  • Place, Grove City Premium Outlets
    ‪25 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and fitness centre
A fitness centre, a sauna and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Castle. During your stay, you'll be close to Cascade Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Cascade Park and a few minutes from Hospital Butler Memorial
  • Dogs welcome for a fee
Quality Inn & Suites New Castle offers its guests a sauna and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 850 reviews
Rating 8 - Good. 254 out of 850 reviews
Rating 6 - Okay. 95 out of 850 reviews
Rating 4 - Poor. 28 out of 850 reviews
Rating 2 - Terrible. 39 out of 850 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Business traveller
Liked: Staff & service
Very good experience. Staff was very good. Room was nice and clean.
Stayed 6 nights in Oct 2025

6/10 Okay

JESSICA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was super friendly. The room was dated, and the AC kinda had a smell to it.
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
All safe and good greatstaff
Stayed 1 night in Oct 2025

8/10 Good

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the night light in the bathroom.
Stayed 6 nights in Oct 2025

8/10 Good

Harikharan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is safe though at first it seemed not due to the site's placement. The room was good. But it was a bit lonely since it was 1 hour drive from the city of Pittsburgh. Otherwise staffs were gentle and helpful. Thanks team!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made my stay very comfortable. I dont usually travel alone but I did feel safe & everyone was very nice
Stayed 4 nights in Oct 2025

6/10 Okay

holly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Checkin was okay. We were put in a room in the "basement" floor where there were maybe 6 rooms. As soon as we opened the door, the smell was pretty bad. It smelled like dog urine/mildew. We had to spray our perfume around the room. The bed itself was clean and comfortable. There was a plastic fork, along with some "dirt" above the coatrack ledge. Someone was propping the door open on the side door close to our room which did not feel very safe. Our check out process went well.
Stayed 1 night in Oct 2025

6/10 Okay

Stacey

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for the price and for a 2 star hotel. Very clean, renovated atvsome point. Great location with lots of parking. An area out back for dogs. Breakfast was crowded but they restocked constantly. Staff was wonderful. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
My dog the first night was a little anxious and the staff assured us that he was not being to bad. I will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chiann

Stayed 2 nights in Sep 2025

10/10 Excellent

Cyrus

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Kayden

Stayed 1 night in Aug 2025

10/10 Excellent

Chiann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trips was nice and hotel worked with my family. I appreciate that !
Stayed 1 night in Sep 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service
Gave out of toilet paper and tissues on last day.
Stayed 5 nights in Sep 2025

8/10 Good

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid, pleasant option. Not fancy, but clean and comfortable. There was a full house and I didn’t hear my neighbors at all, so that’s great. Note that there is no elevator at this property. Didn’t bother me but if you have mobility issues, make sure to ask for a first floor room. Shower was decent and bathroom was clean. I’d stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room size and beds were ok. However the room was not very clean. There were bloody looking small stains on the wall. The carpets were pretty filthy. The only positive was the staff was very friendly and welcoming
Stayed 6 nights in Sep 2025

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