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Watergate Hotel Butuan City

3.5 star property

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Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Property grounds
Reception
Breakfast, lunch, dinner served; local and international cuisine
Suite Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Popular amenities

  • Bar
  • Spa
  • Laundry

Explore the area

Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600
  • Gaisano Mall
    ‪15 min walk‬
  • SM City Butuan
    ‪17 min walk‬
  • Robinsons Place Butuan
    ‪3 min drive‬
  • Butuan (BXU-Bancasi)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen

Standard Queen | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Queen

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room

Suite Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite Room

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Watergate Hotel Butuan City

Hotel in Butuan with 24-hour business centre and spa services
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, spa services and a business centre.
Watergate Hotel Butuan City offers 53 air-conditioned accommodations with MP3 docking stations and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Butuan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Watergate Hotel Butuan City. During your stay, you're just a quick walk from Butuan National Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Lime and Zest
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Butuan National Museum and 6 minutes on foot from Santo Nino Diocesan Shrine
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Watergate Hotel Butuan City. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Lime and Zest – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 295 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Watergate Hotel Butuan City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1188 per night.
  • Cots (infant beds) are available for PHP 150 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PHP 295 for adults and from PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1188 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Watergate Hotel Butuan City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Watergate Hotel Butuan City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 279 reviews
Rating 8 - Good. 96 out of 279 reviews
Rating 6 - Okay. 26 out of 279 reviews
Rating 4 - Poor. 11 out of 279 reviews
Rating 2 - Terrible. 12 out of 279 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Nora, Columbia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This place is okay. A bit noisy since our room was around the swimming pool. It needs more boarding the night we were there had a party and they were noisy until I fell asleep. I also requested an additional sheet to use as blankets. But they said it’s an additional charge. We booked 2 rooms. One with 2 twins and the other with Queen bed they called matrimonial. The bed were set with fitted sheet, 2 pillows and a comforter. I ask for a flat sheet since even with AC the temperature inside the room is a humid and a bit warm. Comfort is the main reason I rated this 3 stars.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice visit in Butuan

Probably the nicest place in Butuan. Highly recommend staying here if you visit Butuan. Closest to American comfort you will find. They took very good care of us!
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people work here

Staff was extremely helpful in everything we needed and asked for. I love the Watergate
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok loved the breakfast and pool and their shower!
Stayed 1 night in Mar 2025

8/10 Good

joe

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great as always.

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive and respectful. The food was great and served atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot to stop after a long flight.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and I really like the property. My only dislike is the room smelled musty.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay and the staff are very friendly ..
Stayed 9 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I like the free breakfast and the cleanliness of the hotel. We also like the friendly employees. We enjoy the private parking lot where the taxis can pick us up and drop us off at the front door. One of the things needing improvement is the attention to service in the restaurant.
Stayed 3 nights in Jan 2025

8/10 Good

ADAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel. Breakfast was great. Only complaint is no elevator even though its only two levels.
Stayed 1 night in Dec 2024

10/10 Excellent

SHINICHIRO, Tokyo

Travelled with family and small children
Liked: Amenities
I always use it when I go to Butuan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Amenities
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Stayed 5 nights in Dec 2024

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is nice. A little expensive for the area. Breakfast was okay. They are remodeling some of the property so space in the dining area was limited.
Stayed 1 night in Nov 2024

8/10 Good

Johnny

Liked: Cleanliness, amenities
Nothing
Stayed 1 night in Nov 2024

8/10 Good

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

Joonhee

Stayed 1 night in Oct 2024

10/10 Excellent

FREDDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and the room is clean.
Stayed 6 nights in Sep 2024

10/10 Excellent

Keith r.

Stayed 2 nights in Sep 2024

8/10 Good

Michael, Ocoee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice little hotel. The room was small but nice and clean. The AC dripped a little and the water heater had to be reset. No big deal and the staff responds very fast. We ordered room service and it was very good. Convenient for us and it was easy to park and check-in.
Stayed 1 night in Sep 2024