DoubleTree by Hilton Hotel Cairns

4.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Garden
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

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121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Reef Fleet Terminal
    ‪11 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

King One Bedroom Suite

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Guest Room

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

8.6 out of 10
Excellent
(27 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

8.4 out of 10
Very good
(18 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

7.6 out of 10
Good
(7 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Accessible King Room with Roll-in Shower

  • Sleeps 2

Guest Room

  • Sleeps 2

Deluxe Two Double Room With Water View And Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Deluxe City / Mountain View King Room

  • Sleeps 2

Guest Two Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Guest King Room

  • Sleeps 2

King Superior Balcony Room

  • Sleeps 2

Superior Double Double Room With Balcony

  • Sleeps 3

Deluxe City / Mountain View room

  • Sleeps 2

Deluxe City / Mountain View Two Double Room

  • Sleeps 3

One Bedroom Water View Suite With Balcony

  • Sleeps 2

Deluxe King Room With Water View And Balcony

  • Sleeps 2

Similar properties

About this property

DoubleTree by Hilton Hotel Cairns

Luxury hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a conference centre, self parking and 24-hour room service are on-site.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Hotel Cairns's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Cairns Esplanade and 12 minutes on foot from Cairns Central Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Atrium Restaurant & Bar – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to October 6 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults and AUD 22 to 32 for children
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1013 reviews
Rating 8 - Good. 357 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 48 out of 1013 reviews
Rating 2 - Terrible. 20 out of 1013 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vickykumar

Bathroom were small
Stayed 4 nights in May 2025

6/10 Okay

Beulah

Stayed 4 nights in May 2025

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ronley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Locality great as were all staff.
Stayed 8 nights in May 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in Cairns

Very clean friendly comfortable safe place great air-conditioning and very nice breakfast included
Stayed 1 night in May 2025

8/10 Good

Rita

Stayed 3 nights in May 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the Esplanade within a walking distance of the lagoon and downtown Cairns. Everything a a walkable distance mostly.
Stayed 1 night in Apr 2025

8/10 Good

Bharat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff service could be improved.
Stayed 4 nights in May 2025

6/10 Okay

Asmund

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with family
Liked: Staff & service, amenities
Good sized rooms, good location, good view, friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Stephanie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good hotel to stay at. Room was not cleaned properly, there was hair all over the bathroom when i first checked in and grass/leaves on the carpet near the bed, the bedding was clean. Other than that a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Yahseim

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

SCOTT

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO swimming pool and NO notice that the pool was under construction. Having Holy Saturday early morning interrupted by noise from the construction of the pool. Room smelt musty or wet and after a request of this rectification there was no follow up on our accommodation. Smoking on the balconies from others around us was a disgusting smell to walk out to when trying to enjoy the view of the construction Site below.
Stayed 2 nights in Apr 2025

6/10 Okay

stephen

Liked: Staff & service
Disliked: Property conditions & facilities
We were not notified that the pool was under renovation and not for guest use,we had to drive to another Hilton hotel for pool use,very diapointing
Stayed 3 nights in Apr 2025

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service
Staff were terrific. At the time of our stay the swimming pool was under renovation. The buffe breakfast was basic.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shane

Travelled with family
Liked: Staff & service

Good but old

Hotel is comfortable but starting to look a little run diwn
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, great location

Stay was amazing, staff is super friendly, the location is convenient & delectable breakfast. If I'm nitpicking I'd like to have had a nespresso machine instead of the other brand capsule machine which was incompatible with nespresso pods!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the team. Property undergoing renovations.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and beds comfortable. The location is near shopping and many good resturants.
Stayed 1 night in Apr 2025

10/10 Excellent

Adi Elenoa

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025