Novotel Cairo Airport

4.0 star property

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Photo gallery for Novotel Cairo Airport

Exterior
Exterior
Sports facility
Birthday party area
Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Salah Salem Highway, Cairo, 11776
  • Citystars Heliopolis
    ‪9 min drive‬
  • Cairo Festival City Mall
    ‪16 min drive‬
  • Egypt International Exhibitions Center
    ‪17 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪19 min walk‬

Room options

Superior Room with 1 double bed

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Suite with 1 king-size bed

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room with 2 single beds, Pool Side

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room with 2 single beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room with 1 double bed, Pool side

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard room with1 double bed & sofa

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room with 2 single beds & Sofa

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Novotel Cairo Airport

Family-friendly hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, a free airport shuttle and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. Housekeeping is available on request.
Novotel Cairo Airport offers 313 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Novotel Cairo Airport. During your stay, you'll be close to Citystars Heliopolis. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception.
  • Free WiFi
  • Enjoy international cuisine at Le Jardin, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Baron Empain Palace and 11 minutes from Citystars Heliopolis
  • Free airport shuttle service
Novotel Cairo Airport offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the family-friendly Novotel Cairo Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 4-star Cairo hotel is smoke free.

The hotel hosts a free manager's reception daily.
Le Jardin – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Le Reve – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open selected days.
La Primavera – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
Le Rendez Vous – On-site bar. Happy hour is offered. Open 24 hours. Open daily.
Novotel Cafe – This coffee shop specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Limo/town car service
  • Parking on site (EGP 125 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EGP 489 to 500 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Primavera
  • Le Jardin
  • Le Rendez Vous
  • Le Reve
  • Novotel Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (70 centimetre high)

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EGP 463
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Cairo Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EGP 489 to 500 per person
  • Self-parking fee: EGP 125 per night
  • Early check-in fee: EGP 463 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Cairo Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Airport Novotel
Novotel Cairo Airport
Novotel Hotel Cairo Airport
Novotel Cairo Airport Hotel
Cairo Novotel
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Novotel Cairo Airport Hotel
Novotel Cairo Airport Cairo
Novotel Cairo Airport Hotel Cairo

Novotel Cairo Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 346 out of 1006 reviews
Rating 8 - Good. 264 out of 1006 reviews
Rating 6 - Okay. 141 out of 1006 reviews
Rating 4 - Poor. 118 out of 1006 reviews
Rating 2 - Terrible. 137 out of 1006 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness

Out of date

Location is great a few minutes from the terminal by transfer which the hotel provided. Problems were around technology. There was an old phone with reception marked as 7 to which the phone rang and rang with no answer. I gave up After several attempts and called 0 and got through. There was a Qr code to scan for room service and it took you to check out and confirmed your order was made and paid for. No food arrived so once again I called and they didn’t understand and in the end had to come to the room to get the order and start from scratch. The usb charging point did not work. Overall not worth the heavy price of the Novotel name.
Stayed 1 night in Feb 2025

2/10 Terrible

Shaheer

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mohammad

Travelled with family
Excellent hotel in a great area
Stayed 1 night in Feb 2025

10/10 Excellent

sreekanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, convenient.

Stayed 1 night in Jan 2025

6/10 Okay

Purnaacchandra, cupertino

Travelled with family
Disliked: Property conditions & facilities
When one takes shower the water comes out forms big puddles over the years it has damages the door and frame, the management should address it. The gym is so old and opens at 10 am! The shuttle will stop very far from the door u will be dragging your luggage through rough road after you do all the work the staff smartly shows up to help!
Stayed 1 night in Jan 2025

2/10 Terrible

Sophronia

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ralph

Stayed 1 night in Jan 2025

6/10 Okay

Raymond, Granada Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was noisy with a lot of banging in the hall. The check-in was good with no wait. We arrived early and they were kind enough to allow us to check-in early, as long as we promised to complete an online review. We agreed, since we usually complete reviews anyway. After getting to the room there was a fire alarm that sounded. As we were preparing to leave the room, the alarm went off. We called the front desk, but nobody answered. After several attempts to call the front, we gave up and hoped everything was fine. The alarm sounded again, about 5 minutes later. We also heard that the alarm was sounding in other buildings, like they were doing a test throughout the building. We had lunch at the Italian restaurant in the hotel and found it disappointing (separate review for that). When I came back to the room from the restaurant to get something, the cleaning person was in the hall and asked me how the room was. I said it was clean and said thank you. She then asked me to do a review. I responded that I would later since I had somebody waiting for me at the restaurant and was just getting my sunglasses. She asked me to open the review and took my phone from my hands. She gave full stars all the way down and wrote my room number in the view before submitting it and take a photo of my phone with hers. I took my phone back, got the sunglasses, and deleted the review. There is too much pressure for getting reviews.
Stayed 1 night in Jan 2025

6/10 Okay

Ossama

Disliked: Cleanliness, property conditions & facilities
Close to airport is positive. Property is dated and not looked after properly. Toilet papers holder is broken, so rolls left on the water tank. Securtity interior lock is not aligned properly. It appears the room was occupied by smokers earlier.
Stayed 1 night in Jan 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Cairo airport. Good bed, nice bathroom. Staff are friendly and attentive. Would recommend for a short stay as not close to downtown Cairo but Good place to stay before flying out. Has shuttle to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Amana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely. We hope to come back soon.
Stayed 1 night in Nov 2024

6/10 Okay

atef

Guest service is not the best
Stayed 1 night in Jan 2025

6/10 Okay

Ashvin

Travelled with family
Liked: Cleanliness
Just stayed overnight for a few hours between flights. Very ordinary rooms/facilities. There should be better options for a longer stay.
Stayed 1 night in Dec 2024

4/10 Poor

Arzina

Travelled with family
Disliked: Amenities
Would not recommend, strong smoke smell in the hallway.
Stayed 1 night in Dec 2024

10/10 Excellent

sarwat, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nafisa

Liked: Cleanliness, amenities
Wonderful stay
Stayed 2 nights in Dec 2024

10/10 Excellent

sarwat, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I been here before … I like near the airport. Near some convenient places. All personal that contacted me were friendly and greetings all the time ( that’s more important. Thank you
Stayed 2 nights in Dec 2024

4/10 Poor

david

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from staff was very poor. Rude and unattentive to queries. Arrived well past check in time and was made to wait for a room for over 40 minutes. When finally allocated a room, was placed on the ground floor next to staff room with loud noises at early hours of the morning. Would definetly not recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Had such a great experience from check in till leaving. I missed my flight so arrived in the morning and they only charged for one not two. Also, happy with the airport shuttle,Mahmoud at the check in desk was very helpful. Helped sort the shuttle and check ins very quickly. I definitely recommend when in Cairo.
Stayed 1 night in Dec 2024

8/10 Good

EL CHEIKH NABIL

Business traveller
Good reception. Nice Hotel
Stayed 1 night in Dec 2024