NH Cali Royal

4.0 star property

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Photo gallery for NH Cali Royal

Outdoor pool
Daily buffet breakfast for a fee
Exterior
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Holguines Trade Center
    ‪1 min walk‬
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Universidad del Valle
    ‪3 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

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About this property

NH Cali Royal

This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Holguines Trade Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Holguines Trade Center and 5 minutes on foot from Universidad del Valle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 110000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person
  • Airport shuttle fee: USD 60000 per vehicle (one way)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lincoln

Liked: Cleanliness, property conditions & facilities
The staff were very helpful and kind. They accommodated my booking on very short notice. The food at the on site cafe is extremely good.
Stayed 2 nights in Jan 2026

8/10 Good

Luis F

Stayed 1 night in Jan 2026

10/10 Excellent

Oscar, Davenport

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 9 nights in Dec 2025

2/10 Terrible

Victoria, Sunrise

The staff are really good, super amicable and they make feel wellcome. However, they need to have a good suand the food but the rooms are in really bad shape and needs TLC asap
Stayed 10 nights in Dec 2025

10/10 Excellent

TIM

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Muy buena atención el personal muy amable
Stayed 10 nights in Dec 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel
Stayed 2 nights in Jan 2026

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service, great location!
Stayed 4 nights in Dec 2025

4/10 Poor

German

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and our room were in bad condition, not well maintained. The floor is peeling off, the window shades were hanging from one side. Closet doors were hard to open and the tv was maybe 20 inch for a large king bedroom. It is not worth the 125 dollars. We stayed there 20 years ago, but is now a very old and forgotten hotel. On top of that, the room was lacking all the basic things, water bottle, shower mat, the AC was not adjustable and the furniture was worn out with scratches and lack of care. People were nice and the breakfast buffet was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Albeiro

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything is old .
Stayed 4 nights in Dec 2025

10/10 Excellent

jemel

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel. Very affordable Most staff speak English was very helpful. The food was wonderful the jacuzzi by the pool was very relaxing and the parking was perfect and safe
Stayed 7 nights in Dec 2025

2/10 Terrible

Tyler

Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 4 nights in Dec 2025

2/10 Terrible

Sareth

Travelled with partner
Disliked: Cleanliness, amenities
When purchasing the room Expedia was glitching & wasn’t giving me option for 2 people. So I made the reservation & added my girlfriend’s name & even added in the comments that it wasn’t giving me option for 2 people. Upon arrival & checking in they were not allowing me to check in because they said the reservation was for one person & only in my girlfriend’s name. I argued with them & showed them the screenshots I had taken when booking the reservation & they said since I booked through Expedia there’s nothing they can do. I argued some more & asked to speak to someone else, the other person told me I could pay $30 USD or something equivalent to 100.000 something cop of which I refused & again showed the proof that this was not my fault. They ended up adding a second person (me) to the reservation which is all they had to do from the beginning to avoid the arguing / confrontation. Okay so that’s that part. Then today we were supposed to check out but we both couldn’t sleep last night so I made another reservation and put the tag on the door saying “no molestar”. Anyways, cleaning lady comes to the door & knocks which wakes us up. I tell her I don’t need the room cleaned but need new towels so I gave her the old towels but she did not give me the new ones & asked am I extending my stay. I replied I already paid for an additional night. They call my room 5 min later asking same thing when they have the computer in front of them so why call & ask instead of looking up my reserva
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Reynaldo Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location!
Stayed 2 nights in Nov 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean and had bugs and mold in it. The bright colorful photos of the hotel at night is a lie. The hotel is dark, no lights in the environment.. mold on the shower head and dirty tub, stains on bedsheets and I paid for a suite
Stayed 4 nights in Dec 2025

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

rebecca

Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Stayed 2 nights in Nov 2025

4/10 Poor

Osly

Stayed 3 nights in Nov 2025

10/10 Excellent

jorge

Stayed 2 nights in Nov 2025

2/10 Terrible

SantIago

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big disaster very desapointed
Stayed 4 nights in Nov 2025

6/10 Okay

Felipe

Liked: Cleanliness, staff & service
El hotel está viejo y un poco descuidado, funciona. Costoso para lo que ofrece.
Stayed 3 nights in Nov 2025