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Sutherland House Victorian Bed & Breakfast

4.0 star property

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Photo gallery for Sutherland House Victorian Bed & Breakfast

Terrace/patio
Interior detail
Staircase
Front of property – evening/night
Honeymoon Double Room, 1 King Bed with Sofa bed, Fireplace, Garden View | Jetted bathtub

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3179 NY-21, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪3 min drive‬
  • Place, CMAC Performing Arts Center
    ‪7 min drive‬
  • Place, Rochester Institute of Technology
    ‪41 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪49 min drive‬

Room options

View all photos for Romantic Double Room, 1 Queen Bed, Private Bathroom, Garden View

Romantic Double Room, 1 Queen Bed, Private Bathroom, Garden View | Premium bedding, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed, Private Bathroom, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Honeymoon Double Room, 1 King Bed with Sofa bed, Fireplace, Garden View

Honeymoon Double Room, 1 King Bed with Sofa bed, Fireplace, Garden View | Premium bedding, individually decorated, individually furnished

Honeymoon Double Room, 1 King Bed with Sofa bed, Fireplace, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed, Jetted Tub, Garden View

Premium Double Room, 1 King Bed, Jetted Tub, Garden View | Premium bedding, individually decorated, individually furnished

Premium Double Room, 1 King Bed, Jetted Tub, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed, Fireplace, Garden View

Deluxe Double Room, 1 King Bed, Fireplace, Garden View | Premium bedding, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Fireplace, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Double Room, 1 Queen Bed, Jetted Tub, Garden View

Romantic Double Room, 1 Queen Bed, Jetted Tub, Garden View | Premium bedding, individually decorated, individually furnished

Romantic Double Room, 1 Queen Bed, Jetted Tub, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sutherland House Victorian Bed & Breakfast

This bed & breakfast features coffee/tea in a common area, spa services and a fridge in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, express check-in and express check-out are on-site. Housekeeping is available once per stay.
Sutherland House Victorian Bed & Breakfast offers 5 air-conditioned accommodations with fireplaces and DVD players. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Sutherland House Victorian Bed & Breakfast, you'll be within walking distance of UR Medicine - F.F. Thompson Hospital. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from UR Medicine - F.F. Thompson Hospital and a few minutes from Canandaigua Lake State Marine Park
As a guest of Sutherland House Victorian Bed & Breakfast, you'll find spa services, ski storage, and tour/ticket assistance. WiFi is free in public spaces. Sutherland House Victorian Bed & Breakfast also features a garden, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 4-star Canandaigua bed & breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Ski storage

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1885
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 225 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 13 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sutherland House Victorian B&B Canandaigua
Sutherland House Victorian Bed & Breakfast Canandaigua
Sutherland House Victorian Bed & Breakfast
Sutherland House Victorian Canandaigua
Sutherland House Victorian
Sutherland House Victorian
Sutherland House Victorian B B
Sutherland House Victorian Bed Breakfast
Sutherland House Victorian Bed & Breakfast Canandaigua
Sutherland House Victorian Bed & Breakfast Bed & breakfast
Sutherland House Victorian
Sutherland House Victorian Bed & Breakfast Canandaigua
Sutherland House Victorian Bed & Breakfast Bed & breakfast

Sutherland House Victorian Bed & Breakfast Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 132 out of 146 reviews
Rating 8 - Good. 11 out of 146 reviews
Rating 6 - Okay. 3 out of 146 reviews
Rating 4 - Poor. 0 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and organized. They include many nice touches. We loved everything about our stay, however breakfast is way overpriced.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well appointed room with everything you could ask for and more. Breakfast was fantastic. Would book again!
Stayed 1 night in Jan 2026

10/10 Excellent

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful time at a spectacular place. A lot of history at the Sutherland very nice place on a wonderful location
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

This was the cutest B&B that I have ever seen. The house was warm and spotless and the room was adorable. But what really put it over the top were all of the homey and thoughtful touches. The coffee station had a great selection of beverages, the little fridges were always stocked with water, and there was a small box in our room of things that we may have forgotten (a little sewing kit, tape, etc). It was so thoughtful and sweet. My husband and I are in the area a few times a year and we've already decided that we'll be back on our next trip.
Stayed 4 nights in Nov 2025

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome historic house and antiques.
Stayed 3 nights in Nov 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, room comfort
Anniversary trip. Everything from making reservations through check out was great Beautiful Victorian home, outstanding breakfast and hospitality Local to very good restaurants and wineries along the lake
Stayed 1 night in Nov 2025

10/10 Excellent

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Everything!
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Room was spotless, never met the staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, Lynnwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent. The breakfast alone was worth the cost of the stay
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Just a quick overnight, but was a comfortable stay. Beautiful B+B and grounds. Had a little bit of road noise and the circle staircase was a bit scary at our ages, but neither were a reason to not return.
Stayed 1 night in Oct 2025

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet night away without the kids. Did not hear any other patrons. Only suggestion is provide a small pitcher or larger glasses for water since its out in the hall. Beautiful home and property.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Merri

Liked: Cleanliness

The Haunted Rose Room & Headless Bride

The Sutherland was a little out of the way of everything, and a bit hard to find off the road. The outdoor property was beautiful, but it was hard to find the front door, and no one there to greet you (which was mentioned in review). We stayed up the spiral staircase in the Rose Room, which looked like an old lady covered in roses died here. The room was very small, the bathroom was actuallly bigger than the bedroom and we had to store our luggage there. The hotel was clean & the room was somewhat comfortable though. The B&B looked like something out of a haunted movie, and apparently the place is actually haunted. If you love Victorian stuff, you will love this, otherwise it is kind of a creepy place. They have a home-cooked 3-course breakfast, which was delicious, but was not included in our stay (which was not clear when we booked it). Walk into the main parlor and you will hear music played by an old music box, lots of doilies, and old stuff everywhere. And up the steps is a headless mannequin wearing pearls and an old wedding dress (we were afraid it would come visit us at night)--lol, it was next to a modern Keurig coffee station. It gave us a few good laughs and I'm no longer allowed to book hotels by my husband. All in all, it was an adventure, but don't stay here if you want a modern place.
Stayed 2 nights in Aug 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice victorian home, great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities
We stayed here while attending a wedding… great alternative to the standard hotel. Grounds were unique and a pleasant experience. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Renee

Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old house was fascinating, very unique. Check in was easy but alittle different in that we did not see anyone til the next morning. Breakfast was fantastic. I would recommend this B&B as long as you want peace and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, property conditions & facilities
Just amazing
Stayed 1 night in Jul 2025

8/10 Good

Frieder

Stayed 1 night in Jul 2025

8/10 Good

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next time will be better

This is a beautiful Bed & Breakfast, featuring a delightful jacuzzi and a 3-course breakfast. We were running late in arriving, as we had a long trip from a graduation event several hours away. We needed to shoehorn in a quick nap, clothing change, and snack in order to be on time for the James Taylor concert at CMAC. We ended up on the front porch for 45 minutes, trying the code. Owners think the mechanism needs to be changed, however I say the instructions need to be crystal clear...no fuzzy language and all will be just fine. We ended up being late for the concert and found painfully distant lawn seats. Next morning, a wonderful 3-course breakfast was served and we were joined by interesting guests in the beautiful dining area. All in all...we know how to handle things next time!
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful stay

The restored victorian home was a great experience. The house and room were clean, quiet, and decorated to theme and style. The exterior gardens and grounds were beautiful and peaceful. The three course breakfast, which was made from scratch, was a culinary treat and very filling. Totally wonderful stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the most charming and welcoming bed and breakfasts we have stayed at. The Innkeepers really go out of their way with the little touches to make you feel welcome and at home. Not to mention the house itself is absolutely beautiful. Check in was very easy. They send you detailed communications with everything you need to know for your stay. They're also available if you should need anything while you're there. Plus the House's location is perfect for exploring the Canandaigua area. We stayed in Henry's Haven and the bed was very comfortable. Having your own ensuite is a plus as well. Breakfast the next morning was also very good. It was a four course meal served along with coffee, tea, two kinds of juice and water. We really enjoyed the conversations with the other guests at breakfast as well. Highly recommend staying here. You won't be disappointed.
Stayed 1 night in Mar 2025

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