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The Grand Oasis Cancun - All Inclusive

4.0 star property

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Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Indoor wedding
14 bars/lounges, swim-up bar, poolside bar, beach bar
Grand Ocean View | Beach/ocean view
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • Laundry

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Grand Standard

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View | 1 bedroom, minibar, iron/ironing board, free cots/infant beds

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room Standard with Lake View

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Triple Room Standard with Lake View

  • 35 sq m
  • Sleeps 4

View all photos for Room Superior with Sea View

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Room Superior with Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Room Standard

  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, minibar, iron/ironing board, free cots/infant beds

Room Standard

  • 35 sq m
  • Sleeps 1

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About this property

The Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at The Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 13 restaurants and 14 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, facials or massages at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
The Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at The Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night
The resort fee includes:
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 398 out of 1688 reviews
Rating 8 - Good. 262 out of 1688 reviews
Rating 6 - Okay. 341 out of 1688 reviews
Rating 4 - Poor. 263 out of 1688 reviews
Rating 2 - Terrible. 424 out of 1688 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Charity

Liked: Staff & service
Everything was ok but not excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
Stayed 3 nights in Aug 2025

6/10 Okay

Timothy

Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn A

Travelled with family
Liked: Cleanliness, property conditions & facilities
Big and a lot to visited inside
Stayed 4 nights in Aug 2025

10/10 Excellent

Yafouze

Stayed 7 nights in Aug 2025

6/10 Okay

Demitrice

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
I felt like I was in a college dorm. Too much walking to get strong the resort. Service was horrible and the employees were rude. Did was not that great. Found food outside the resort. The hotel was also dirty in body parts. There was a lounge we went to and it was dirty.
Stayed 4 nights in Jul 2025

6/10 Okay

Dayron

Liked: Cleanliness
Stayed 6 nights in Aug 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lots of food options. Most bars didn’t have frozen drinks which was rough in the heat. Overall great time
Stayed 4 nights in Aug 2025

2/10 Terrible

MINA

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Terrible Experience with kids My stay at the Grand Oasis Cancun was one of the worst hotel experiences I’ve ever had. From the outdated rooms to the terrible service, this resort failed in almost every aspect. Rooms: The rooms were extremely dated, unclean, and far from luxurious. Our "ocean view" was a joke—barely a glimpse of the water from a distance. Housekeeping was inconsistent, and they only left one bottle of water per room, no matter how many guests were staying. When we asked for more, we were ignored. Elevators do not function properly. There was two Elevators in the whole resort and they do not work. If youre going up it stops while going up and overides and goes all the way down to the basement. Very tiny small old Elevators No Amenities for Kids: If you’re traveling with children, look elsewhere. This hotel has nothing for kids—no playground, no entertainment, and no safe or enjoyable spaces for them. The chaotic, rowdy atmosphere made it even worse. Not stroller friendly at all. They gave us a broken baby "crib" for our kid to sleep in. Broken playpen not even a crib. Food & Drinks: The food was inedible—even the upgraded "premium" option (which cost an extra $90/day) was barely passable. The buffet was repetitive, low-quality, and often unappetizing. They basically use all the left over food and put it out for buffets. And when the food is almost over they add water to make it seem like they put more( witnessed with my own eyes)
Stayed 7 nights in Aug 2025

4/10 Poor

Eduardo

Travelled with family
Disliked: Property conditions & facilities
My wife and I ,we are handicap.they gave us the room at the end of the building.the entrance was close ,we had to walk around the building to get to ur room.crew working ,hammering down all saturday.they have wheel chair service.it take to long to wait for
Stayed 3 nights in Aug 2025

4/10 Poor

dylan

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
1-everyday they would clean the room did not leave towels for shower 2-half the time they did not give new water 3-did not restock the fridge with coke and Diet Coke. You only get 2 each and that’s it. 4-roof was leaking water from lights 5-the staff was adding water to meat and chili to make it look like there was more at the buffet in tatish 6- after 2 days we payed 500 to upgrade to black bracket just to get better food and frozen drinks 7-our room was not the room we payed for and our friends got upgraded for free when we asked for a different room we were told there is nothing available
Stayed 6 nights in Aug 2025

4/10 Poor

kassandra

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 2 rooms for 4 of us. One room had been leaking the whole time so our whole washroom was always soaked , toilet broke (flush handle) , my friend was very sick so she was stuck in the room. I called and asked for extra blankets one night as housekeeping took my sheets and only my friend had sheets - sat outside our room for over 1.5hrs waiting for these blankets. Booked a dinner that the “building manager” had said was included - then upon checkout was charged $200cad for their “included” dinner. Would never have booked it. Always out of something at the beach area. Second room was infested with cockroaches. Upon checking out we had called for help with our luggage’s and waited over 40 mins so had to haul them ourselves which would have been whatever except for the staff laughing at all of us struggling with our luggage’s. Finally at main lobby one lady take us to multiple spots as she didn’t even know what she was doing. My sick friend had tipped the housekeeper extra to stay a little past check out and she said it would be okay - upon checkout was charged extra for overstaying. They “couldn’t track down the housekeeper” Tours are overpriced at the stands as when looking online we were able to book them cheaper by $40 a person. Performers at the kinky club were great on a Saturday , the other days are not really anything special and then kick you out by 11:30 blasting the full lights at you and telling you to leave. I will not be returning or recommend
Stayed 7 nights in Aug 2025

2/10 Terrible

enrique silva

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Amenities
Unfortunately all the recently bad comments are true, I went around 6 years ago and everything was perfect, food, amenities, property, staff, but now everything is bad, starting with the food, food sucks! I’m never coming back again, sad but true.
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the live entertainment and shows available. The hotel was beautiful and the service was outstanding. My family wants to come back to this hotel.
Stayed 8 nights in Aug 2025

4/10 Poor

daniel

Stayed 5 nights in Aug 2025

10/10 Excellent

Luisa Ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó todo lo del hotel!! La amabilidad de todos los empleados, la comida estuvo bien y todas las dudas que tenías las Solucionaban con mucha amabilidad y una Sonrisa !! Nos enamoramos del hotel!!!
Stayed 4 nights in Aug 2025

4/10 Poor

Irina

Stayed 7 nights in Aug 2025

2/10 Terrible

Martin, New Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Bishnu

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Haven’t seen attentive service from front desk to food and beverage service.They should treat equally each and everyone who are living for precious moments.Seen only hard work has been done by attendance for the bottom line service there was no satisfaction had asked when we do checked out and no welcome drinks was offered while arriving.
Stayed 4 nights in Aug 2025

6/10 Okay

Akeesh

Liked: Staff & service
No entertainment at pool included drink choice was very very limited however the buffet lunch breakfast and dinner option was very good the Japanese restaurant on the property was amazing would definitely recommend
Stayed 2 nights in Jul 2025

2/10 Terrible

Laura Proano

Disliked: Cleanliness, property conditions & facilities
All inclusive not worth it
Stayed 5 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 3 nights in Aug 2025

8/10 Good

Maninderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Olga Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025