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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Indoor wedding
On the beach, white sand, sun-loungers, beach umbrellas
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Marlin Beach
    ‪3 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Aquaworld
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Oceanfront (Level)

  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room, Oceanfront (Premium Level)

  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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  • Pool
  • Breakfast included
  • All-inclusive
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3.9 out of 5, Good, (2369)
The price is €476
for 1 room
includes taxes & fees
8 Jun - 9 Jun
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About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Occidental Tucancún All Inclusive's great beach location. During your stay, you're just a quick walk from Hotel Zone Beaches. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to hydrotherapy, body treatments or massages at zenserenz
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Luxury Avenue Shopping Mall and 5 minutes on foot from Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 484 out of 1330 reviews
Rating 8 - Good. 350 out of 1330 reviews
Rating 6 - Okay. 258 out of 1330 reviews
Rating 4 - Poor. 116 out of 1330 reviews
Rating 2 - Terrible. 122 out of 1330 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort
Stayed 6 nights in Dec 2024

8/10 Good

June E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

James

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shirisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Everyone is so welcoming and helpful. Food was amazing too. The resort is located in such a perfect location. There is a mall, pharmacy, convenience store, etc all closeby! There are so many activities to do everyday. We loved the aqua zumba especially. I recommend this resort to any first time visitors to Cancun.
Stayed 6 nights in Feb 2025

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good.
Stayed 5 nights in Feb 2025

6/10 Okay

Evelyn

Travelled with group
Outside pools and beach access were great! Rooms need to be renovated and food was just ok.
Stayed 9 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
Best service best drink best food best beach, we really enjoyed our stay for 4 nights. I really recommend for everyone 😻 Sam
Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this property about 5 times. It's great for the price, however it is starting to show it's age especially in the rooms.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jakob Esidoro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst resort I have ever stayed in. I have stayed in many all inclusive and non all inclusive resorts and hotels around the world, this “all inclusive” is essentially a glorified hotel. There is next to no entertainment at the pools, beach or in the hotel. That is the least of the worries when it comes to this hotel though, I only stayed here for 7 days and got food poisoning twice. Every person we met there was shocked at how terrible the food was. I had to buy medicines from the pharmacy in the hotel as I had very bad food poisoning and the pharmacist warned me to eat outside of the resort and pay for food on the strip to avoid getting food poisoning again as it was an ongoing issue at the hotel. Pretty sad to have to go spend additional money on food (which is not cheap in the tourist strip of Cancun) when you have already paid for an all inclusive. The resort was pretty empty, surprising since it was the busy season for Cancun but we realized why very shortly after arriving. The one bartender per bar could not even handle the 10-15 people in the resort so thank god it wasn’t any busier. The pools are only heated by sunlight, no hot tubs or any source of heated water, we had 7 days of 20-25 degrees Celsius but mostly cloudy so the pools were absolutely freezing probably around 3-6 degrees Celsius. The only positive to this resort is that the washrooms were clean and decently maintained. Spend a little more money and go anywhere else on the strip.
Stayed 7 nights in Jan 2025

8/10 Good

Lakesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and clean with great access to the beach. The buffet options could be better.
Stayed 2 nights in Jan 2025

10/10 Excellent

wilson p

Stayed 4 nights in Jan 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cold and windy week in Cancun, so unfortunately we didn’t use the pools as much as we wanted
Stayed 7 nights in Jan 2025

6/10 Okay

Praday

Travelled with partner
Positives: - very nice location, well maintained beach - always had hot water from the shower anytime of day, and water pressure was good Negatives - rooms are outdated and need total modernization - limited food options at the buffet for vegetarians, chefs are not always helpful at providing alternatives - sometimes only one person serving at the main bar, so long waiting times for drinks - the three other restaurants that require reservation in the morning are not worth going to, only a couple of choices for vegetarians and the food was poor - noisy Aircon unit in the room, and coffee maker didn't work either. Overall rating, 3 out of 5. Ok to stay at for perhaps 5 nights or less, wouldn't recommend anymore time than this because even meat eaters would get bored with the food on offer. If you can afford to spend more then go to an all inclusive with a wider variety of restaurants and more bars.
Stayed 9 nights in Jan 2025

10/10 Excellent

Andrés Eduardo Ramírez, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y alegre. Simpre estuvieron atentos a cualquier solicitud. La comida y bebidas me parecieron excelentes. Sin duda volvere a visitarlos.
Stayed 4 nights in Jan 2025

4/10 Poor

Rajashekar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a dump. Very old, very small rooms and horrible food. The cleaning staff never cleaned the rooms until i complained. And the cleaning lady was extremely rude. It is an all inclusive resort with three restaurants where you can never get a reservation at the restaurant unless you wake up at 7:30 and ohysically go to the concierge to make a reservation. The bartenders are nice but the property is a complete dump. And the cleaning lady was extremely rude. My entire experience at this place was abysmal. Dont go to this property ever.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Decent facility. Nothing spectacular. Staff was pleasant . Food was bland, with no variety between meals.
Stayed 4 nights in Jan 2025

6/10 Okay

Bijli

Travelled with group
Liked: Staff & service
Long check in lines, no welcomein staff to direct non spanish speaking people. People cutting lines. Front desk staff impolite and uncaring. Rooms were adequate, but bathrooms need help big time. Dinning staff very friendly and courteous. Bartenders very busy and cannot attend you.
Stayed 2 nights in Jan 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tasha

Stayed 4 nights in Nov 2024

10/10 Excellent

EMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the vacation
Stayed 4 nights in Dec 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service
The property was decent
Stayed 3 nights in Jan 2025

8/10 Good

Amanda, Auburn

Travelled with family
Liked: Cleanliness, staff & service
The staff was wonderful! Super responsive, kind and helpful. I had a massage at the spa and that was incredible!!! The room was dated looking especially the shower. It wasn’t very well laid out for more than two people(we had 2 double beds). The room felt big enough with wasted space. And literally nowhere to hang and dry bathing suits! Our patio slider didn’t locked but that issue was resolved within the hour! It’s an all inclusive- the food was fine. Not good not bad. Over 4 days we had two really good dinners and a great breakfast but the rest was just fine. The little dessert cakes are awful. Our waiter learned our drinks and we had many non alcoholic pina coladas which were delicious! The nightly entertainment was entertaining but wouldn’t say great. I’d say here again!
Stayed 4 nights in Jan 2025

8/10 Good

Derya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all pleasant stay. Wish they had more food options. 24 hrs snacks big disappointment as the options there would go fast and they took very long to replenish
Stayed 3 nights in Jan 2025

2/10 Terrible

Aidan

Stayed 2 nights in Jan 2025