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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

A resort pool area with lounge chairs, umbrellas, and a building with multiple floors.
Restaurant
A gazebo with a circular roof, surrounded by palm trees and a view of the ocean.
A hotel room with two beds, a desk, and a chair. There is a view of the ocean through a large window.
A beach with palm trees and sun loungers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

A hotel room with a large bed, a desk with a chair, a view of the ocean, and a painting on the wall.

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a wooden nightstand, a chair, and a desk.

Double Room

7.6 out of 10
Good
(166 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk with a coffee maker, a TV, and a balcony with a view of the ocean.

Double Room, Sea View

8.2 out of 10
Very good
(136 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, Oceanfront (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Oceanfront (Premium Level)

A hotel room with two beds, a wooden chair, a desk, and a view of the sea.

Family Room, Oceanfront (Premium Level)

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Occidental Tucancún All Inclusive

Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Occidental Tucancún All Inclusive's great beach location. During your stay, you're just a quick walk from Hotel Zone Beaches. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, aromatherapy or body treatments at Zenserenz
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Luxury Avenue Shopping Mall and 5 minutes on foot from Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental Tucancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.88 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 543 out of 1355 reviews
Rating 8 - Good. 336 out of 1355 reviews
Rating 6 - Okay. 255 out of 1355 reviews
Rating 4 - Poor. 117 out of 1355 reviews
Rating 2 - Terrible. 104 out of 1355 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous place and great food, drinks and staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

florenc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very godd,the place was nice and friendly
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant view, enjoyable beach and pools
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the beach is beautiful. Staff works diligently to make sure your having a great vacation. Room is comfortable with incredible pillows. For a great deal this property won't disappoint!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best trip ever
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Concettina

Beautiful ocean view clean but a little on the old side and food okay could be better staff amazing
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Aurora angeles

Liked: Cleanliness, staff & service, amenities
Food was delicious
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Great guest service
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are the best, they get to know you by name and make you feel special! Ismael the bartender was very friendly and knew our drinks as soon as we made it to the lobby. Very clean hotel and beautiful view. It is my second stay and will def go back.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Karen Jean

Liked: Cleanliness, property conditions & facilities
Food was good. Shower wasn’t the greatest but overall good visit
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was traditional. French toast, pancakes, eggs, sausage.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Nicole V

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was amazing, resort is beautiful
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing! So helpful and always smiling. Jose went above and beyond to make sure that we were happy with everything! The breakfast buffet was great and the Italian restaurant (reservation required) was a favourite! Ocean views are breath taking. Beautiful resort. Good lattes too ☺️
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

julie ann sanditso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and accommodating.
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

Keturah

Liked: Cleanliness
You only get to make reservations for
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

KARA HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancun staffs are excellent and very kind, welcome. Especially, front desk person, Jose Martin was great helper.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, food and amenities
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
Hotel was excellent, clean room, staff was nice, and beach was amazing. Food was average at best.
Stayed 7 nights in Feb 2026
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was all around terrible from check in, service, cleanliness, amenities. The only good thing were the views and spa.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

YING-GEE

Disliked: Amenities, property conditions & facilities
Looking directly over the beach and ocean
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities
The ocean was visible from our room
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The staff was absolutely incredible! We especially appreciate how friendly and welcoming they were.
Stayed 3 nights in Feb 2026

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