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Suites Cancun Center Cancun

2.5 star property

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Photo gallery for Suites Cancun Center Cancun

Standard Double Room | 1 bedroom, down duvets, individually decorated, individually furnished
Reception
Outdoor pool
Outdoor pool
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Alcatraces 32 S M 22 Mza 10, Cancun, QROO, 77500
  • Las Palapas Park
    ‪1 min walk‬
  • Plaza 28
    ‪9 min walk‬
  • Plaza Las Americas
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down duvets, individually decorated, individually furnished

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, down duvets, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, down duvets, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down duvets, individually decorated, individually furnished

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, down duvets, individually decorated, individually furnished

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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Interior entrance

Hotel Xbalamque and Spa Cancun

  • Pool
  • Spa
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (1000)
The price is €40
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Hotel Xbalamque and Spa Cancun

About this property

Suites Cancun Center Cancun

Colonial hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and a garden. WiFi in public areas is free.
Suites Cancun Center Cancun offers 70 air-conditioned accommodations with free toiletries and blackout curtains. This individually decorated and furnished accommodation includes desks. Beds feature down duvets. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Suites Cancun Center Cancun, you're just a quick walk from Las Palapas Park. You'll find features such as free WiFi in public areas and an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Just a 3-minute drive from Plaza Las Americas and 15 minutes from La Isla Shopping Mall
Suites Cancun Center Cancun offers its guests an outdoor pool and a garden. Public spaces have free WiFi.

This Colonial Cancun hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: MXN 299
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:30 PM to 9:00 AM

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Cancun Center Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 299 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:30 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 10:30 PM
  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Suites Cancun Center Cancun.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Cancun Center
Suites Hotel Cancun Center
Suites Cancun Center Hotel
Suites Cancun Center
Suites Cancun Center Cancun Hotel
Suites Cancun Center Cancun Cancun
Suites Cancun Center Cancun Hotel Cancun

Suites Cancun Center Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 235 reviews
Rating 8 - Good. 69 out of 235 reviews
Rating 6 - Okay. 51 out of 235 reviews
Rating 4 - Poor. 22 out of 235 reviews
Rating 2 - Terrible. 23 out of 235 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The heart of real Cancun

The hotel has been around for awhile but still in good shape and a very nice location. Excellent staff. I regularly stay here when coming to Cancun for dental work -- at least the first night because it's in easy walking distance to the ADO bus station
Stayed 1 night in May 2025

10/10 Excellent

TAURINO, Hollywood

Stayed 4 nights in Mar 2025

10/10 Excellent

sai

Travelled with family, Travelled with partner
Liked: Staff & service
Good hotel, with decent budget. Easy access to downtown, ADO bus station and has lot of options around for restaurants. Room doesn't come with: Oven Dryer It's apt for people coming to stay overnight as budget friendly, no luxury expectations.
Stayed 3 nights in Apr 2025

6/10 Okay

***

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great!
Stayed 1 night in Mar 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location easy to walk to and from ADO but we could hear the noise from the restaurants and events of the plaza de las palapas until late night. Friendly staff.
Stayed 2 nights in Mar 2025

6/10 Okay

hector de jesus

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok, clean, pool does not have pool chairs, a bit loud. No indoor parking.
Stayed 1 night in Mar 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok we stayed on a Saturday night, till 5 am Sunday morning loud music outside on the market / fancy square.
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Tha staff was nice , the place clean although I didn’t get the best room
Stayed 1 night in Jan 2025

6/10 Okay

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The windows didn’t closed and Music outside very loud couldn’t sleep until 4am definitely no for family. Anything else very good and the price is very reasonable
Stayed 2 nights in Dec 2024

6/10 Okay

Sulema

Travelled with partner
Liked: Cleanliness, staff & service
There was no hot water for showers. Staff went to go check it's temperature at the room and said it was warm. It was cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvaro, Playa del Carmen

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good except they charged me for leaving at 12:40
Stayed 1 night in Oct 2024

8/10 Good

kerry

Liked: Cleanliness, property conditions & facilities
Keep up the great work
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place, never again

Muy mala experiencia nada que ver con las fotografías que muestran algunas cosas que aparecen allí no están, por las noches hay demasiado ruido, se siente mucha inseguridad, nunca volvería, no hay microondas, cafetera, plancha, etc. Si tu plan es pasar unas bellas vacaciones y quieres tomar algún cóctel o servecita este no es lugar, si metes alcohol te cobrarán unas multa sin previo aviso, never again. Sin mensionar que las puertas están muy inseguras y viejas.. Terrible, the are not microwave, coffeemaker, refrigerator etc, the service is really bad , smells really bad, noisy all night, also if you planning to have fun and relax drink alcohol in your room after a long day this is not the place the will ask you for to pay a penalty with out previos notice,
Stayed 6 nights in Aug 2024

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place to stay no lock on the door and room smelled horrible mold on pillows . Do not stay here especially if you are a female
Stayed 3 nights in Jul 2024

4/10 Poor

Anju Kumari

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk were knowledgeable and friendly. Guests were noisy and did not consider that other guests were there too. From outside building looked good but inside, room was not greatest. Sink taps were old and leaking, no sprinkle system, Air conditioner was old and noisy,, did not feel safe to be there. We were there for 3 nights, saw police two times. It does not look like, building meets standard code for housing..
Stayed 3 nights in Jun 2024

4/10 Poor

NATSUMI

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is really great!!! That’s all what we like. No body soup, no shampoo and conditioner, no hair dryer. Broken tap and shower head. Very noisy music singing laughing talking in night time until 2am with other guests from India. If you don’t mind these things and your priorities are only location and price, we recommend this hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Patrick

Liked: Staff & service, amenities
Strange visitor policy for visitors as I had a 2 double bed room with just me there.
Stayed 7 nights in Apr 2024

8/10 Good

Loksayath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Elisabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a serious upgrade of the facilities. In addition, some of the rooms are exposed to very loud music. I had to pay extra to change my room to avoid the music. The staff, however, were friendly and efficient.
Stayed 1 night in Feb 2024

8/10 Good

Abdiel, Cancún 58

Liked: Cleanliness, staff & service
The rooms didn't quite match the glamour of the online photos, they looked simple with no charm. The room was lacking a ceiling fan and missing toiletries for the 1st night. The cleanliness of the room was consistent, with daily housekeeping ensuring fresh linens and a tidy space. Plus, the reliable availability of warm water in the shower was a comforting touch.
Stayed 3 nights in Feb 2024

2/10 Terrible

ABDELHAFID

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad Not recommend
Stayed 1 night in Feb 2024

6/10 Okay

Teresa

Pray for this hotel

Um. It’s not a good look. It looks as though there is a massive group of families 10-15 -living there with young children. Why do I assume that? Only at him would I put my naked foot on a coffee table in the lobby. Actually I wouldn’t even do that because I have too much respect for my home. Would I stay there again? Only if I was on a super budget. Why? -Lobby and hotel filled with residents (loud) -Bed mattress non existent because you could feel the board slats. -Kavia amenities? -Had to leave a $10 US OR ID for remote control and key -It was SUPER CLEAN. Kudos to the housekeeping who work super hard. How they keep them working there with all those families to clean up after - I dunno. - The tv had streaming - internet during the day was unpredictable
Stayed 2 nights in Nov 2023

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