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Comfort Inn & Suites Carbondale University Area

2.5 star property

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Photo gallery for Comfort Inn & Suites Carbondale University Area

Lobby
Down duvets, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Lobby
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
2400 Reed Station Parkway, Carbondale, IL, 62901
  • Place, Southern Illinois Healthcare
    ‪3 min drive‬
  • Place, African American Museum of Southern Illinois
    ‪3 min drive‬
  • Place, Southern Illinois University
    ‪6 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Carbondale University Area

Hotel in Carbondale with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Change of towels is available on request
Comfort Inn & Suites Carbondale University Area offers 72 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 43-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Carbondale University Area. During your stay, you'll be close to Southern Illinois Healthcare. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes tennis courts and a 24-hour gym
  • Just a 3-minute drive from Southern Illinois Healthcare and a few minutes from African American Museum of Southern Illinois
  • Dogs welcome for a fee
Comfort Inn & Suites Carbondale University Area offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn & Suites Carbondale University Area. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Towels fee: USD 0 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Carbondale Hotel
Days Inn Carbondale
Days Inn Suites Carbondale

Comfort Inn & Suites Carbondale University Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 509 reviews
Rating 8 - Good. 124 out of 509 reviews
Rating 6 - Okay. 96 out of 509 reviews
Rating 4 - Poor. 58 out of 509 reviews
Rating 2 - Terrible. 39 out of 509 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Travelled with family
Breakfast was good, room was good and clean. Hotel is next to a fast food joint and the south rooms are lit up from their lights All night. There is a lot of noise from the road and other rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Paul or Shirley, Corona

Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
The fire alarm is broken. Front desk told me that the ones in the room are fine so not to worry. But when I did the chat with Expedia (who called the desk) they lied and told Expedia that it’s an ice maker. No hotel ice maker has a beep that imitates a fire alarm. Even if that were true, it does not account for the SECOND beep coming from somewhere in the desk area or hallway. You can hear them overlapping. It’s move in weekend so we literally can’t go anywhere else. It’s also not well maintained and I’m honestly surprised that Choice hotels allows them naming rights
Stayed 1 night in Aug 2025

6/10 Okay

Lauren

Disliked: Cleanliness, property conditions & facilities
For the amount of money you pay for one night stays, youd think the pool would be clean the place outside of it was full of empty beer bottles and cigarette buts, the inside of the hotel was just dirty, the walls the floors, it just wasn't a good experience
Stayed 1 night in Aug 2025

2/10 Terrible

Cecilia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. The first room smelled like seafood,the rooms are dirty. Another customer saying his room smelled like feet at the same time I’m making a complaint about our room!
Stayed 1 night in Aug 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

aisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!!!!!! and very unprofessional. Do not stay here!
Stayed 1 night in Aug 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and the staff was friendly and helpful
Stayed 1 night in Aug 2025

8/10 Good

Holly

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia Mahoney

Travelled with partner
Liked: Staff & service
Property smelled so much of air freshener in lobby it was overwhelming. What was it covering? The beds were so high I couldn’t touch the ground and I am 6’.
Stayed 1 night in Jul 2025

6/10 Okay

Patricia Mahoney

Travelled with partner
It looks like they are renovating but they have a long way to go. The beds are very high, difficult to get in or out and I am 6’.
Stayed 1 night in Jul 2025

4/10 Poor

Stacy

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and friendly
Stayed 1 night in Jul 2025

8/10 Good

Joan

Travelled with partner
Liked: Amenities
This property was actually even better than its rating. The only thing that needed attention were the doorknobs, they are hard to deal with and noisy to use and should all be replaced.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

josie

Travelled with group
Stayed 1 night in Apr 2025

2/10 Terrible

Juli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and smelled like smoke. There was mold on the ceiling, and the light that shined into the room made it hard to sleep even with the torn shade. It was way over priced and disgusting. Don’t stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Clean room.
Stayed 2 nights in May 2025

8/10 Good

Vicki L, WAUKEGAN, IL

Liked: Staff & service
Disliked: Property conditions & facilities
Beds are too high, hard to get in if you are not tall. Bathroom plaster repair not completed on wall. Door lock was very loose. Looks like someone had pried it open.
Stayed 3 nights in Apr 2025

6/10 Okay

Veronica

Disliked: Staff & service
The property was clean but not updated. There weren’t any hooks in the bathroom or a full length mirror. There were spots in the ceiling and knicks in the wood. When checking in, I explained that I would need to leave my luggage after checkout because my train was later in the afternoon. The clerk said it should be okay, but to mention while checking out. I asked for a note to be placed to avoid confusion, but it didn’t happen. The clerk who checked me out seemed to disagree with leaving me bags. I explained my discussion with the check in clerk. She asked a coworker and reluctantly placed the bags behind the desk. I didn’t think that I was asking a lot since I had already explained the matter, and was a guest in the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my recent stay at Comfort Inn. The location was convenient to everything, the room was very clean and updated, the staff was helpful and friendly and the breakfast was better than expected. The room had a microwave and mini fridge which was helpful. The bed was very comfortable. The room had everything we needed. We had a great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Kathryn a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here when we are in the area. Our room this time wasnt as nice as the 1st time we stayed there. The ceiling had patched and not finished. The jacuzzi had a clump of black hair in it when we started it. So it wasnt cleaned the best.
Stayed 3 nights in Mar 2025

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