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Aparthotel

Cerise Carcassonne Sud

3.0 star property

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Photo gallery for Cerise Carcassonne Sud

Terrace/patio
Superior Family Apartment | 1 bedroom, premium bedding, desk, soundproofing
Exterior
Indoor pool, pool loungers
Daily buffet breakfast (EUR 13.90 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

View in a map
1 Rue Darius Milhaud, Carcassonne, 11000
  • Place, Château Comtal
    ‪8 min walk‬
  • Place, Narbonnaise Gate
    ‪9 min walk‬
  • Place, Aude Gate
    ‪12 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Superior Studio

Superior Studio | 1 bedroom, premium bedding, desk, soundproofing

Superior Studio

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, desk, soundproofing

Standard Studio

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment

1 bedroom, premium bedding, desk, soundproofing

Standard Apartment

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Family Apartment

1 bedroom, premium bedding, desk, soundproofing

Superior Family Apartment

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Balcony

1 bedroom, premium bedding, desk, soundproofing

Comfort Apartment, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Trundle Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, premium bedding, desk, soundproofing

Superior Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Family Apartment

Standard Family Apartment | 1 bedroom, premium bedding, desk, soundproofing

Standard Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Aparthotel Carcassonne
  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 562 reviews
The price is €51
includes taxes & fees
9 Nov - 10 Nov
Comfort Aparthotel Carcassonne

About this property

Cerise Carcassonne Sud

Aparthotel with a full-service spa, a quick walk to Château Comtal
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and spa services. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and premium bedding. Housekeeping is available once per stay.
Cerise Carcassonne Sud offers 76 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Cerise Carcassonne Sud. During your stay, you're just a quick walk from Basilica of Saint-Nazaire. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. Built in 2008, this comfortable aparthotel has 76 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a dining area and a sitting area
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Amenities include free newspapers in reception, 4 meeting rooms and laundry facilities
  • On-site recreation includes a steam room
  • Within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal
  • Pets welcome for a fee
Cerise Carcassonne Sud offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include 4 meeting rooms and coworking spaces. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Cerise Carcassonne Sud. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Massage
  • Pool loungers
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's games
  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.90 for adults and EUR 6.95 for children
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Books
  • Flat-screen TV with cable channels
  • Games

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Coworking space
  • Desk

Comfort

  • Fan

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 3 buildings
  • 76 units
  • Banquet hall
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.90 for adults and from EUR 6.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne

Reviews

Cerise Carcassonne Sud Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 1110 reviews
Rating 8 - Good. 538 out of 1110 reviews
Rating 6 - Okay. 186 out of 1110 reviews
Rating 4 - Poor. 50 out of 1110 reviews
Rating 2 - Terrible. 18 out of 1110 reviews

Reviews

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, room comfort

Great location, comfortable if a little basic.

We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat. Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue. The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road. Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liette

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elsie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Road noise. Apartment, pans, cups, cutlery all dirty. On the positive side, apartment close to Carcassonne Cite.
Stayed 7 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Would consider staying again

The members of staff in reception didn't speak much English but I very much appreciated that they were trying their best as much as I was with my French. The property was clean and comfortable and access to the pool was a great plus. Breakfast was adequate but on the expensive side. Close to the Cite' (around 10 minutes walk) and the area felt safe to walk even at night. Bus no2 which takes you to the newer part of town is just round the corner and no3 is just outside the Castle wall
Stayed 3 nights in Jun 2025

4/10 Poor

Huseyin

Travelled with family
Disliked: Room comfort

Really bad smell in the room

The property is in need of repair or modernisation and there was a terrible smell both in the room and throughout the property.
Stayed 1 night in Jun 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Établissement sélectionné pour sa localisation, à distance de marche de la cité médiévale. Stationnement sécuritaire et vaste. Appartement qui ressemble à une résidence universitaire sans décoration . Très grand balcon mais ameublement très fatigué. Correct pour une nuit.
Stayed 1 night in May 2025

6/10 Okay

Claudia

Travelled with family and small children
Liked: Cleanliness
This apartment hotel in Cerise, France offers a practical and comfortable stay, especially for travelers looking to explore nearby attractions like Le Site Carcassonne, which is conveniently close by. The rooms are spacious and air-conditioned, providing a cool and restful environment, and the inclusion of on-site laundry facilities and free parking adds to its convenience. The balcony space was a pleasant surprise—private and roomy enough to relax or dry clothes naturally. The staff were welcoming, helpful, and bilingual, making check-in and communication easy for non-French speakers. While the hotel is very clean overall, some areas show wear, such as scuffed doors and elevators, and the furnishings are quite minimal. That said, it’s a solid choice for a short or extended stay if comfort and practicality are your priorities.
Stayed 1 night in Jun 2025

6/10 Okay

Tiffany

Stayed 1 night in Jun 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities
Excellent location for visiting Old city. Really appreciated the upgrade. Good breakfast. Friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Angeline

Travelled with family
Liked: Cleanliness
This is a basic aparthotel, it was clean but in news of refurbishment. Comfy beds and quiet, also close to medieval walls. Only get 1 towel for whole stay, 1 teabag and 1 toilet roll!!
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great hotel unfortunately only stayed one night , safe parking easy walk to castle .
Stayed 1 night in May 2025

10/10 Excellent

Maxim

Travelled with family
Liked: Cleanliness, room comfort
Good location, only 10 min away from the castle. Staff is extremely helpful.
Stayed 1 night in May 2025

10/10 Excellent

Elsie

Liked: Cleanliness, amenities
My husband and I stayed on an apartment with a balcony overlooking the gardens and car park but the view of the beautiful trees was perfect for us. We also found the apartment quite spacious with adequate facilities.
Stayed 7 nights in Apr 2025

6/10 Okay

Xavier

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Robin

Liked: Cleanliness, room comfort

Good Value

This property though simple was an excellent value. Rooms were clean. Parking was plentiful. Included breakfast was very good. Easy walk to the fortress. The only downside was the laundry. With only one machine with a very small drum and many long-term residents, I would not count on the machine's availability. If you need to do laundry, there is a very good commercial one about a half-mile from the hotel.
Stayed 1 night in Mar 2025

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a find! What the accomodation lacks in modernity, it more than makes up for in size of rooms, cleanliness, the MOST comfortable beds, facilities (including a pool and steam room) and self catering amenities. But what sets this place apart, is the most incredible breakfast - we have never had such choice and quality!!! The friendliness and helpfulness of the staff also deserves a big mention. Would definitely look at returning!
Stayed 1 night in Feb 2025

6/10 Okay

Erika

Travelled with partner
Liked: Amenities
Rooms are big, beds are comfortable. Shower wouldn’t be great for anyone with mobility issues. Shower wall did not appear very clean and water went on the floor. Close to the castle and there is a good bakery walking distance. Staff were friendly. Breakfast was alright with eggs, bacon and pastries.
Stayed 3 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Basic accommodation but clean and great location. Very friendly staff. Great value for your money.
Stayed 1 night in Nov 2024

10/10 Excellent

Manon

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Amenities
Stayed 7 nights in Sep 2024

4/10 Poor

Robert

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Since 40 years we travel in France, but we never saw a poorly maintained vacation place like this.
Stayed 7 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness
We received a phone call from the Cerise
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, amenities
Lovely stay
Stayed 2 nights in Aug 2024