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ibis Styles Carcassonne La Cité

3.0 star property

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Photo gallery for ibis Styles Carcassonne La Cité

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Family Room | Premium bedding, in-room safe, laptop workspace, blackout curtains
Breakfast and dinner served
Eco-friendly toiletries, hair dryer, towels
A reception area with a wooden reception desk, a blue seating area, and a wall with a coat of arms.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2 rue Darius Milhaud, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Place, Château Comtal
    ‪9 min walk‬
  • Place, Narbonnaise Gate
    ‪11 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Family Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Buffet breakfast for a fee on weekdays
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
4.6 out of 5, Wonderful, 49 reviews
The price is €69
includes taxes & fees
15 Jun - 16 Jun
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About this property

ibis Styles Carcassonne La Cité

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at ibis Styles Carcassonne La Cité, you're just a quick walk from Historic Fortified City of Carcassonne. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at Le Heaume
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes a gym and bicycles to rent
  • 9 minutes by foot from Historic Fortified City of Carcassonne and a 4-minute drive from Canal du Midi
  • Dogs welcome for a fee (restrictions apply)
Ibis Styles Carcassonne La Cité offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Styles Carcassonne La Cité. Self parking is free.

This 3-star Carcassonne hotel is smoke free.

Guests are served a free buffet breakfast daily.
Le Heaume – This poolside restaurant specialises in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Things to do

  • Bicycle rentals
  • Foosball table
  • Games
  • Gym
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (90 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 22 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides central air conditioning and heating (availability based on the season).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 434 out of 812 reviews
Rating 8 - Good. 312 out of 812 reviews
Rating 6 - Okay. 50 out of 812 reviews
Rating 4 - Poor. 9 out of 812 reviews
Rating 2 - Terrible. 7 out of 812 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff made the stay enjoyable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for what we needed
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yu Meng

Liked: Cleanliness, amenities, property conditions & facilities
funny smell in the room but the rest was ok.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff. Great location.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great family stay

Extremely family friendly. The only thing that could’ve been better was breakfast, but otherwise we really enjoyed it. Love that they had a kids area to play.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities
The room was very large which was great, but a tad worn. the decor was fun. The night desk staff person was very welcoming and a delight. There is a lovely cat outside. Parking onsite was convenient and the walkable location to La Cite was perfect!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel was fantastic facilities were well kept and maintained to a high standard. Really enjoyed the theming of the hotel in a medieval style it was a great touch. Staff were really friendly and were always happy to help.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place’
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Carcassonne

Great hotel, good basic breakfast, five mins walk to medieval city.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

rt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for kids very near old city. Great breakfast
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Its a great iption for families also, I really injoy my time there
Stayed 1 night in May 2023
Verified

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay, as expected.

Very nice stay, friendly welcome and early check in. Good breakfast as well.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel

The whole family had a great stay at this hotel, the rooms, pool and dining area were all spotless and the staff went out of their way to help whenever we had a question or a problem. My partner and I kept remarking how hard everyone was working, but still the staff were always friendly and helpful.
Stayed 7 nights in May 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and accommodation. Good breakfast.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great clean pool. Good breakfast. Clean room. Allows dogs. Perfect for us.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel near Carcassone-Cite Medievale

Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at a great location

Good hotel with a great location, Friendly staff, very good parking (secure) and an OK breakfast. The room was big and suites us well traveling 3 persons and a labrador. The bed was big and comfortable. New shower and bathroom. Just a 10 min walk to the Carcassonne old city. Can recommend it.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jeri

Liked: Cleanliness, property conditions & facilities
Place was fantastic. Location beautiful. View excellent. Owner can seem brusque but he’s a teddy bear. Spa is extra charges so we didn’t take advantage of.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location Super food
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Donald

Nice hotel with a plus for environment.
Stayed 2 nights in Jul 2023