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Aparthotel

Comfort Aparthotel Carcassonne

3.0 star property

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Photo gallery for Comfort Aparthotel Carcassonne

Lobby
Restaurant
Eco-friendly toiletries, hair dryer, towels
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪3 min drive‬
  • Place, Place Carnot
    ‪4 min drive‬
  • Place, Maison des Memoires
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Appartement twin 1 chambre

Appartement twin 1 chambre | Desk, iron/ironing board, free WiFi, bed sheets

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio twin

Studio twin | Desk, iron/ironing board, free WiFi, bed sheets

Studio twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Appartement 1 chambre 4 personnes

Appartement 1 chambre 4 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Appartement 2 chambres 6 personnes

Appartement 2 chambres 6 personnes | Desk, iron/ironing board, free WiFi, bed sheets

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio double

Studio double | Desk, iron/ironing board, free WiFi, bed sheets

Studio double

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Terrace/patio
Campanile Carcassonne Est La Cite
Carcassonne
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,000 reviews
The price is €73
includes taxes & fees
16 Jun - 17 Jun
Campanile Carcassonne Est La Cite

About this property

Comfort Aparthotel Carcassonne

Along with a fitness centre, this smoke-free aparthotel has a snack bar/deli and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and a garden. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dining table. Housekeeping is available on request.
Comfort Aparthotel Carcassonne offers 115 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.
During your stay at Comfort Aparthotel Carcassonne, you'll be within walking distance of Canal du Midi. You'll find features such as free WiFi in public areas and free self-parking, plus a gym. Built in 2008, this comfortable aparthotel has 115 apartments over 4 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from Canal du Midi and 10 minutes from Historic Fortified City of Carcassonne
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. Comfort Aparthotel Carcassonne offers its guests a fitness centre and a seasonal outdoor pool. A terrace, multilingual staff, and a garden are also featured at the business-friendly Comfort Aparthotel Carcassonne. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10:00 AM and at the weekend from 8 AM to 11:00 AM.

Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 18 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 187 out of 589 reviews
Rating 8 - Good. 249 out of 589 reviews
Rating 6 - Okay. 99 out of 589 reviews
Rating 4 - Poor. 35 out of 589 reviews
Rating 2 - Terrible. 19 out of 589 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Neill

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Courtney

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Wenguang

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, communication
Tres bon rapport qualité prix .personnel avenant et agréable. Chambre spacieuse et la hauteur de nos attentes. Bel expérience nous reviendrons.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ewan

Liked: Cleanliness, room comfort, communication
Hôtel bien situé. Personnel très accueillant et serviable. Logement bien équipé
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, communication
Chambre propre bien chauffée bel espace Plaques et ustensiles de cuisine pour déjeuner dîner sur place. Pas de sèche cheveux ni de télé ds la chambre.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Morgan

Liked: Cleanliness, amenities, communication
Le personnel a été très gentil avec nous et compréhensifs malgré le désagrément que nous avons eu à notre arrivée
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Oliver

Liked: Communication
Disliked: Property conditions & facilities
Gebuchtes Zimmer war nicht sauber Hundehalter und sehe Nikotin belastet. Nach Beschwerde wurde uns ein anderes Zimmer überlassen. Akzeptabel für eine Nacht
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ophélie

Liked: Cleanliness, amenities, communication
Mobilier usé, moquette usé, bruit au niveau des grilles de ventilation.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

JOSE ALFONSO ANTON

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Horrible, no me contestaron al escribir. Hemos llegado muy tarde, pir los cortes de carretera debidos a las protestas de los gsnaderos. Hemos llamsdo y nadie nos ha atendido.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Santiago Collazos

Liked: Cleanliness, amenities, communication
Todo correcto. Lo único que me llamó la atención es el horario de cierre de la recepción y el aparcamiento. Pero es algo normal en Francia. Te dan unos códigos y sin problemas
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Cathy

Liked: Cleanliness
Disliked: Property conditions & facilities
Lit pas confortable moquette complétement défraichit il faut se lever du lit pour rapprocher la télé commande de la TV pour qu'elle fonctionne petit déjeuné à 12€ ????? il n'y avait rien, plus de jus de fruit, plus de viennoiserie, le salé on le cherche encore, pas de fruits vraiment décevant dommage parceque les chambres sont spacieuses et bien équipées
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alexandra

Liked: Communication
Disliked: Cleanliness
Pas pris option Petit déjeuner. Arrivée tardive. Salle de bain très limité niveau propreté ( photos à la demande). Un bon coup de nettoyage, des joints propres et blanc feraient du bien ... Moquette au sol idem. Chambre très calme. Personnel très sympathique. Plusieurs séjours dans cet établissement et je vois le déclin de cet établissement.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

frederick

Liked: Room comfort, communication
Het personeel was vriendelijk en professioneel behulpzaam
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nelly

Liked: Cleanliness, room comfort, communication
Très bien 👍🙂
Stayed 1 night in Oct 2025
Verified

8/10 Good

Virginie

Liked: Cleanliness, room comfort, communication
Parking fermé
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Genevieve

Liked: Cleanliness, room comfort, communication
Accueil très professionnel et agréable.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Stéphanie

Liked: Cleanliness, room comfort, communication
Le sourire des personnes qui travaillent dans cet hôtel est dès plus agréable
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Gilles

Disliked: Room comfort
Correct. L’accueil est par contre de très bonne qualité. Les appartements mériteraient un rafraîchissement… Attention à la literie également qui laisse à désirer.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, room comfort, communication
Très bon accueil. Appartement propre. Quelques dégradations sur le mobilieret sur la porte de salledebain. Il manque un peu de couverts. La literie est un peu fatiguée.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, room comfort, communication

Au top

Excellente nuit dans un studio et l’accès à la salle de sport et à la piscine était parfait. Le petit-déjeuner était vraiment bien copieux aussi.
Stayed 1 night in Aug 2025