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New Inn Hotel by Greene King Inns

3.0 star property

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Photo gallery for New Inn Hotel by Greene King Inns

Exterior
Bar (on property)
Bar (on property)
Reception
Family Room, 1 Double Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Chepstow Road, Langstone, Newport, Wales, NP18 2JN
  • Place, International Convention Centre Wales
    ‪3 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪3 min drive‬
  • Place, Coldra Woods
    ‪3 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪41 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

New Inn Hotel by Greene King Inns

Hotel in Newport with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
New Inn Hotel by Greene King Inns offers 34 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Newport hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at New Inn Hotel by Greene King Inns, you'll be close to International Convention Centre Wales. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station and a vending machine
  • On-site recreation includes a playground
  • Just a 4-minute drive from Celtic Manor Resort Golf Club and a few minutes from Coldra Woods
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. New Inn Hotel by Greene King Inns also features a vending machine and a garden. Free self parking is available.

This 3-star Newport hotel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Playground
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 7 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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New Inn Hotel by Greene King Inns Newport
New Inn Hotel by Greene King Inns Hotel Newport

New Inn Hotel by Greene King Inns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 309 reviews
Rating 8 - Good. 124 out of 309 reviews
Rating 6 - Okay. 36 out of 309 reviews
Rating 4 - Poor. 13 out of 309 reviews
Rating 2 - Terrible. 12 out of 309 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent hotel with lovely staff

2 night stay while touring Wales lovely staff - the whole place is a little tired but is well used by lots of different people. Also well used by locals it seems.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Super clean. Quiet. Convenient for Newport. Attached to Hungry Horse. Thoroughly recommend.
Stayed 1 night in Sep 2025

2/10 Terrible

Hannah

Travelled with family and small children
Disliked: Amenities
I really would recommend this hotel to stay in. The beds are absolutely dreadful. They are harder than concrete. We had to stay here 3 nights because of work, and I’m going to need back physio. Every team member had a dreadful nights sleep. The rooms were absolutely boiling hot for no reason. The hallways and outside were cool. The bathroom was dirty and had snot up the wall. Hair from someone’s shaving all around the sink. Everything about it was just awful. Would not return or recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

The whole place looked down at heel. Cleanliness was poor, most of the fittings in the bathroom were broken. The bath didn't have a plug and the plug for the sink didn't fit. The rear carpark made me feel it wasn't safe to leave my car there so I parked at the front. We went to the Groes Wen Inn down the road for our evening meal and that was lovely. If only the New Inn was more like that place. We couldn't wait to get out of there so didn't have breakfast at the New Inn. Definitely not a place you can relax in. The pub side of things was just noisy, kids running everywhere, we just couldn't stay in there to eat or drink. Needless to say, we won't be coming back.
Stayed 1 night in Aug 2025

6/10 Okay

Graham

Liked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Toni

Liked: Staff & service

Would stay again.

Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all round hotel

Clean, comfortable, good location, staff very friendly and helpful!
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, nice sized bathroom. Useful having drinking and eating opportunities on site, although the breakfast menu was different to that online. Internet connectivity was sporadic and tv choice was limited.
Stayed 2 nights in Jul 2025

6/10 Okay

Charles

Stayed 2 nights in Jul 2025

6/10 Okay

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room basic, it was very hot and fan not very powerful. Staff friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

JJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rooms at a pub, 5 mins from Celtic Manor

Lovely rooms at a pub, 5 mins from Celtic Manor. Helpful staff, good breakfast and good setting. Will certainly return next I'm in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great, friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with family

cardiff concert

Really good
Stayed 1 night in Jun 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, good, spacious room, great shower, loads of parking, will rebook if in the area again 👍
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good food, excellent reception. Unfortunately only one cup, one glass and one bath towel in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in May 2025

6/10 Okay

Trina, Chambersburg

It was ok
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness
Nice size room friendly staff & part of the hunger horse pub restaurant
Stayed 1 night in May 2025

8/10 Good

Alexander

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Staff are wonderful - very friendly, attentive, and professional. I've seen lots of other reviews saying the same. Room was very pleasant, clean, and spacious. Just looks a little dated, as does the whole building. Breakfast was a good experience, with plenty of options in the continental buffet (cereals, fruit, pastries etc.) and decent cooked food. Overall a little expensive for what it is, but perfect for night's stay while working nearby. Staff were great, room and breakfast were also good.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were a bit tired, but the staff were fantastic, food and drinks were really good.
Stayed 1 night in May 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

neil

Liked: Cleanliness, room comfort
Disliked: Staff & service

Service not great

Had to wait a few minutes before we was even acknowledged by staff who were awaiting another customer was looking for something…just a hello I will be with you soon
Stayed 1 night in May 2025