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Park Plaza Cardiff

4.0 star property

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Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
Bar (on property)
Bar (on property)
In-room safe, desk, iron/ironing board, bed sheets
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • St. David's
    ‪3 min walk‬
  • Cardiff Castle
    ‪6 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 King Bed (Tree Line View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Similar properties

Exterior

Hilton Cardiff

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1002)
The price is €118
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Hilton Cardiff

About this property

Park Plaza Cardiff

Eco-certified hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a steam room are on-site.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Park Plaza Cardiff's great location. During your stay, you're just a quick walk from Cardiff Castle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Laguna Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and fitness classes
  • Guests have great things to say about the central location and the helpful staff
  • Within a 15-minute walk of Cardiff Castle and Principality Stadium
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the eco-certified Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 94 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Sunday evening - it was very good value for money and convenient for walking into the city centre
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice hotel with easy access to Cardiff city centre, The bar has a nice vibe, and staff friendly We used the pool and the leisure staff were really nice and helpful,
Stayed 1 night in Feb 2025

10/10 Excellent

Garreg

Liked: Staff & service, room comfort
Lovely one night stay.Didnt have our breakfast booking so had to show our booking confirmation.Early check in as room was ready.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nichola

Travelled with partner
Liked: Cleanliness, staff & service
Comfy bed, however the broken guttering led to a constant dripping of water which meant we had a very disturbed night sleep. Lovely pool, but the juccuzzi was switched off. As the jucuzzi was one of the reasons I booked the Park Plaza, having had a very stressful 6 months, and was looking forward to the relax; I felt let down. Lovely breakfast, staff helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed all round. Will be back for sure
Stayed 1 night in Feb 2025

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Travelled with group
Liked: Staff & service

Average, not great

3pm check in and 12 noon check out are great 👍 However, room was very dark with barely any natural light. Had ordered twin beds but we got a double. Called front desk who said they were fully booked and couldn't offer anything other than single duvets. Not ideal as were friends sharing, not a couple. One sidetable was really dusty, cleaners must have missed this many times! Also had a room that could adjoin the one next door so not soundproof at all. No robes or slippers provided in the room but available for £10 hire fee - should state this in the booking blurb so guests are aware.
Stayed 1 night in Feb 2025

8/10 Good

Haseeb

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Aaron

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room, good breakfast. The knockdown from 5 start is because the pool facilities were tired and awaiting replacing so are closed off in part.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay, would of liked to use some of the spa facilities but was informed they were closed for maintenance. Hotel was lovely and clean, room service was excellent
Stayed 2 nights in Feb 2025

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only booked the hotel for the swimming pool but to be told on arrival it was being repaired and would not be available was very disappointing
Stayed 4 nights in Feb 2025

8/10 Good

Mr William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with great location to access Cardiff. Very nice rooms and comfy beds. Spa area was not great
Stayed 2 nights in Jan 2025

10/10 Excellent

L

Stayed 1 night in Jan 2025

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious standard room with big bathroom /shower, had a safe as well Bed was very comfortable. Pool was fairly large as well as the Steam room but was disappointed that there was no sauna. In the heart of Cardiff. Recommend
Stayed 2 nights in Jan 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite a noisy nightclub with lots of very drunk and loutish people. We also had to show our room keys to bouncers to gain access to the hotel in the evening.
Stayed 1 night in Jan 2025