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Holiday Inn Express & Suites Carrollton West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Carrollton West by IHG

Exterior
Property amenity
Exterior
Free daily buffet breakfast
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

View in a map
1545 U.S. Highway 27, Carrollton, GA, 30117
  • Place, The Bradley Street Train Depot
    ‪4 min drive‬
  • Place, University of West Georgia
    ‪6 min drive‬
  • Place, The Coliseum
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Carrollton West by IHG

Hotel in Carrollton with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Carrollton West by IHG offers 79 accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Carrollton West by IHG. During your stay, you'll be close to Longview Dog Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from The Bradley Street Train Depot and 5 minutes from University of West Georgia
Holiday Inn Express & Suites Carrollton West by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Carrollton West by IHG also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Carrollton hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 28 May and close on 03 September.
  • Pool access available from 10 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Carrollton West
Holiday Inn Express Carrollton West Hotel
Holiday Inn Express Carrollton West
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Carrollton Holiday Inn Express & Suites Carrollton West Hotel
Hotel Holiday Inn Express & Suites Carrollton West
Holiday Inn Express & Suites Carrollton West Carrollton
Holiday Inn Express Suites Carrollton West
Holiday Inn Express Hotel
Holiday Inn Express
Express Carrollton West
Holiday Inn Express Suites Carrollton West
Holiday Inn Express Suites Carrollton West by IHG
Holiday Inn Express Suites Carrollton West an IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Hotel
Holiday Inn Express & Suites Carrollton West by IHG Carrollton

Holiday Inn Express & Suites Carrollton West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 531 reviews
Rating 8 - Good. 108 out of 531 reviews
Rating 6 - Okay. 33 out of 531 reviews
Rating 4 - Poor. 13 out of 531 reviews
Rating 2 - Terrible. 16 out of 531 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
water didn't get hot enough
Stayed 5 nights in Jul 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay but it was very clean and conveniently located staff was great
Stayed 1 night in Jul 2025

6/10 Okay

Val

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Cleaning could have been better

The room looked mostly clean. There was a receipt for a car rental from the previous guest. Also a box of Lance's crackers. This person also left behind a hearing aid charger. Maybe this person was in a rush to check out on time, but whoever cleaned the room afterwards should have picked up those items. That didn't give me a good first impression. I also told the employees at the front desk that the toilet flapper did not seal correctly, so I had to jiggle the toilet handle every time I flushed to stop the toilet from continually running. Otherwise, the room was nice and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Syd and the rest of the staff were so helpful with our stay. We had an issue with our first room and they graciously and quickly moved us into another room. Thank you! Well run hotel!!
Stayed 2 nights in Jul 2025

6/10 Okay

David

Business traveller
Liked: Property conditions & facilities
The hotel facilities are very nice. There were minor cleanliness issues with the room (e.g., the trash can from the previous guest had not been emptied). The biggest issue was the room door did not lock properly. While I was in the room, the door could be secured with the security door stopper, but the door could not be locked when I left the room. There were no available rooms for the hotel to move me to, but they did give me some point vouchers.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathon, Carrollton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, and staff were super friendly. We really enjoyed our stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in Jun 2025

10/10 Excellent

aniqua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a cheer camp and got a room here for convenience. Ms. Monica at the front desk was the sweetest!
Stayed 2 nights in Jun 2025

8/10 Good

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We stayed for 2 nights and it was pleasant. The hotel was clean. The rooms were comfortable and nice and the pool was well kept. My only complaint is that our rooms were not cleaned up by room service after night one. We were not in the room on day 2 since early in the morning and we did not have the -do not disturb- sign on the door. So we were surprised when we came back around 5pm to find the room had not been cleaned. I asked the front desk if they could come by and they said they could not until the next day. Outside of that it was a nice stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay - there was a group of high school students that we didn't hear them. The pool was clean and pleasant, later in the evening however, there were no pool towels. We did have a misunderstanding about housekeeping but in speaking with hotel manager, all was easily resolved.
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gwendolyn J

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy and love everything about this hotel. The staff is wonderful. The rooms are clean. The room service is very helpful. The maintenance is wonderful overall ever that I’ve had there has been great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brianna

Stayed 2 nights in May 2025

4/10 Poor

Weston

Stayed 5 nights in Jun 2025

10/10 Excellent

Kelsey

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
This was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Sayuoyah

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean , cozy , and the staff had no problem making sure me and my kids enjoyed !
Stayed 1 night in May 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

It was an amazing stay, quiet and clean rooms and comfortable beds
Stayed 1 night in May 2025

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fitness center was great!
Stayed 2 nights in May 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 3 nights in May 2025

8/10 Good

Misti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights here for UWG graduation. It was a full house, but the staff was great! The hot breakfast was an added perk! Loved the Dove bathroom products!
Stayed 1 night in May 2025

10/10 Excellent

Gwendolyn J

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there is so nice from the front desk to the manager in the maintenance guy. Everyone was very helpful the room I was in needed some repairs or someone had damaged it. They were very helpful and understood. I let him know about it before I stayed in it so they wouldn’t think I’ve done anything And they said they appreciated it. I will stay there again. I think them for all their help and concern.
Stayed 2 nights in May 2025