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Eastlake Suites Hotel & Conference Center By OYO Urbana

2.5 star property

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Photo gallery for Eastlake Suites Hotel & Conference Center By OYO Urbana

Reception
Indoor pool, pool loungers
Honeymoon Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds
2 King beds with loft | 1 bedroom, premium bedding, down duvets, pillow-top beds
Honeymoon Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
1907 N Cunningham Avenue, Urbana, IL, 61802
  • Place, Crystal Lake Park
    ‪14 min walk‬
  • Place, Carle Foundation Hospital
    ‪3 min drive‬
  • Place, Champaign County Fairgrounds
    ‪4 min drive‬
  • Airport, Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Accessible

King Bed Accessible | 1 bedroom, premium bedding, down duvets, pillow-top beds

King Bed Accessible

7.4 out of 10
Good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Honeymoon Suite

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 King beds with loft

2 King beds with loft | 1 bedroom, premium bedding, down duvets, pillow-top beds

2 King beds with loft

  • 14 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Futon

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Jetted Tub

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Kitchenette

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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About this property

Eastlake Suites Hotel & Conference Center By OYO Urbana

Family-friendly hotel with free breakfast and free local area shuttle
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Eastlake Suites Hotel & Conference Center By OYO Urbana offers 126 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Eastlake Suites Hotel & Conference Center By OYO Urbana. During your stay, you'll be within walking distance of Crystal Lake Park. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Lobby Bar, a bistro that serves American cuisine
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 13 minutes on foot from Crystal Lake Park and a 2-minute drive from Urbana Dog Park
  • Free train station pick-up, shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
Eastlake Suites Hotel & Conference Center By OYO Urbana offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5050 square feet (469 square metres) and includes conference space. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the family-friendly Eastlake Suites Hotel & Conference Center By OYO Urbana. An area shuttle within 10 mi, A shopping centre shuttle and A train station pick-up shuttle are free. Free self parking is available.

This Urbana hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Lobby Bar – This bistro specialises in American cuisine and serves breakfast and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 mi
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Bar

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5,050 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 7 buildings
  • Built in 1968
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastland Suites
Eastland Suites Hotels
Eastland Suites Hotels Urbana
Eastland Suites Urbana
Eastland Suites Hotels Hotel Urbana
Eastland Suites Extended Stay Hotel Urbana
East Lakes Hotel Conference Center
Eastland Suites Hotel Conference Center
Eastland Suites Hotel Conference Center By OYO Urbana
Eastland Suites Extended Stay Hotel Conference Center
Eastlake Suites Hotel & Conference Center By OYO Urbana Hotel
Eastlake Suites Hotel & Conference Center By OYO Urbana Urbana

Eastlake Suites Hotel & Conference Center By OYO Urbana Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 356 out of 1017 reviews
Rating 8 - Good. 247 out of 1017 reviews
Rating 6 - Okay. 165 out of 1017 reviews
Rating 4 - Poor. 107 out of 1017 reviews
Rating 2 - Terrible. 142 out of 1017 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late, took forever to get checked in. Was given a room and someone else was in it. Seemed to have a hard time keeping track of what was clean or if someone was in that room. Bed was uncomfortable and pillows… terrible. Will not go off the beaten track again.
Stayed 1 night in Aug 2025

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new carpet, big size, and spacious room. Linen and bathroom top notch. Very well-kept property. LOve it will go back again.
Stayed 1 night in Aug 2025

2/10 Terrible

Calvin

Disliked: Staff & service
Communication was frustrating Poor to no service Had to pickup clean towels daily TV had no signal Patio door did not lock
Stayed 4 nights in Aug 2025

2/10 Terrible

shilpa, Oakpark

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
O telephone in room , breakfast was not good
Stayed 2 nights in Aug 2025

2/10 Terrible

Xinlei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Now they won’t answer calls from Expedia so Expedia won’t issue a refund even though the frontdesk staff said they would issue full refund. This is a scam by the hotel and Expedia. All Expedia said was they couldn’t get in touch with the property. - we checked in 12:30am. There was a bunch of Sunflower seed peels in front of check in counter. Two people folding bath towels as we walked into the front door on a table that was part of the dining area where breakfast was to be served. - First room Rm314 was not cleaned. Trash on floor. Used towels everywhere. Bed not made. - Nathan at front desk gave me 317. As we walked up, four people with cleaning tools and supplies were leaving. - No shampoo except a half used individual sized shampoo. Called to get shampoo and conditioners delivered to the room - No sheet underneath the blanket between bed sheet and blanket. So the blanket was just flipped over. Called to get new sheets to put on the bed ourselves. - Dead fly on the floor. Live bug ran across the bathroom floor. Kitchen floor stuck to bottom of shoes. No paper towels in the full kitchen. - Black ring inside the bath tub. Grey water marks behind towel rack above toilet. - 9am on 8/21, contacted Expedia to ask for refund. They called for half an hr and no one answered. - Morning staff claimed Expedia called corporate office. Requested refund with morning staff again. Names are Sourage and Admidth. - Admidth promised he had asked corporate to issue full refund.
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Look elsewhere

The first room they gave us had not been cleaned. The second was supposed to be clean but still was lacking. The tv remote did not work and general condition was not good
Stayed 1 night in Aug 2025

2/10 Terrible

Poongodi

Disliked: Cleanliness, staff & service, property conditions & facilities
Food was bad and room smelt bad.
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey, Mt Crawford

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People at front desk do not speak much English and are terribly slow. 3 trips to the desk and over an hour waiting finally got checked in only to find no sheets on the bed and no shower curtain. Front desk was no help once again so slept in a sweatshirt with no sheets until I found a nice lady cleaning rooms who finally got me some supplies. Worst lodging experience ever!
Stayed 3 nights in Aug 2025

2/10 Terrible

Carla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not what was pictured in the advertisement. It was old, dirty and had bed bugs.
Stayed 5 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It looks a little sketchy from the outside but this place was so quiet. The only issue I really had was my key wouldn't work a couple of times and I had to go have it fixed.
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas

Travelled with group
Pool was nice, but the TV did not work and nobody came to fix it after notifying the front desk. Could not contact the hotel by phone, nobody ever answered.
Stayed 2 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Sarah, Three Oaks

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty nasty stained towels and sheets. Smelled of smoke, wet dog, stains in the carpets. Floors sticky. I definitely overpaid for the service I received and husband said the breakfast there was no coffee, milk was going
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort

Horrible service

Got there and my reservation was not correct at all then the guy at the counter was not helpful at all i spent almost a hour at the check in desk. The customer service was horrible. The room was clean but the bed and the pillows were super hard. I had to get the key card for the door programed 3 times. So i would stay away from this place...
Stayed 2 nights in Aug 2025

4/10 Poor

Diane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Bad choice

Long, long check-in. Apparently one of the managers staff quit that day. Run down, visible garbage outside. Not a pleasant stay.
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service
They ignored me for 10 mins at the front desk while answering their cell phone and walking away. In total it took me almost 40 mins to check in. The room had a strong smell and hairs all over the bathroom in the sink and the floor around the toilet. None of the bedside tables looked wiped with oily handprints everywhere.
Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

GERALDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Barbara

Stayed 1 night in Aug 2025

4/10 Poor

christa

Disliked: Staff & service, property conditions & facilities
Paid for a double king w/loft and got a double queen regular room. Was told that is what I reserved and refused to drop price or give me what I reserved. Very rude staff and took 45-1 hour to check in and over an 1 hour to check out.
Stayed 1 night in Aug 2025

2/10 Terrible

Buhm

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Derek

Disliked: Cleanliness
Overall: 6.1/10 (Ok with some caveat) Room Features: 8/10 Cleanliness: 4/10 Housekeeping: 3/10 Breakfast: 3/10 Location (Bus Line/Distance): 8/10 Staff Service: 8/10 Price Range: 8/10 The room (King Bed, Accessible) comes with 1 set of desk, wheeled chair, fridge, TV, microwave, drawer, and a safe. The quality of those furniture are neither good or bad, but the variety of options is good. Considering the price point (roughly $85 a night for early/mid August), these were a pretty solid plus for this hotel. Location is also quite good, with several businesses nearby within a 10-minute walking distance. The university is about 10-minute drive away, but for those without a car, MTD Bus 10 Gold takes you directly there, while 11 Ruby drops you off at Lincoln Square, which you can transfer to 5W Green, 6W Orange, or 13S Silver to get you to campus. Breakfast is quite limited. While one should note that this is complementary and thus not expected to be "good," even then, you have basically 3 things to eat (scrambled eggs, tater tots or french fries, and sausage patties) along with some cereal and a single type of small muffins. Fruits/vegetables were usually not present, and only an apple may be seen on an occasion. Desert is a rotation between biscuit & gravy or pancakes with maple syrup. Housekeeping is on-request, and unless a request is made, they will not restock towels or toiletry. Sheets had some stains and floor not vacuumed. Cleaning staff seems limited.
Stayed 18 nights in Aug 2025

6/10 Okay

Christine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service and I saw a small cochroach in the bathroom sink!
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, bad plumbing, toilet did not work, sink clogged, had to go to the gas station to use bathroom. Called front desk many times, no don’t response at all…. No towels, no shower curtain, dirty towels, no soap, dirty carpet Pick a different place, if you in the same area…. I travel a lot, but this was one of the top worst hotels I have been in my entire life.
Stayed 1 night in Aug 2025