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Hyatt Place Chapel Hill / Southern Village

3.0 star property

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Photo gallery for Hyatt Place Chapel Hill / Southern Village

Lobby sitting area
Exterior
Outdoor pool
Cocktail bar
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3690 S. Columbia, Chapel Hill 27517, Chapel Hill, NC, 27517
  • University of North Carolina
    ‪3 min drive‬
  • UNC Medical Center
    ‪5 min drive‬
  • Franklin Street
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

TV

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed with Tub)

TV

Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed with Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor,2 Queen and 1 Sofa Bed)

TV

Room, Multiple Beds (High Floor,2 Queen and 1 Sofa Bed)

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

TV

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and 1 Sofa Bed)

TV

Room, Multiple Beds (2 Queen and 1 Sofa Bed)

9.4 out of 10
Exceptional
(54 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(95 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Hyatt Place Chapel Hill / Southern Village

Hotel with free breakfast, near University of North Carolina
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Chapel Hill / Southern Village offers 110 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with twin sofa beds. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hyatt Place Chapel Hill / Southern Village gets good marks from our customers. During your stay, you're just a quick walk from Southern Community Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes on foot from Southern Community Park and a 3-minute drive from University of North Carolina
  • Pets welcome for a fee
Hyatt Place Chapel Hill / Southern Village offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. The business-friendly Hyatt Place Chapel Hill / Southern Village also features a terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served a free buffet breakfast daily.
On-site venue – This cocktail bar only serves light fare. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Tennis

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hyatt Place Chapel Hill Southern Village Hotel
Hyatt Place Southern Village Hotel
Hyatt Place Chapel Hill Southern Village
Hyatt Place Southern Village
Hyatt Place Chapel Hill / Southern Village Hotel
Hyatt Place Chapel Hill / Southern Village Chapel Hill
Hyatt Place Chapel Hill / Southern Village Hotel Chapel Hill

Hyatt Place Chapel Hill / Southern Village Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jaeyi

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to walk to Southern Village shops and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this site several time. Always a great experience
Stayed 1 night in May 2025

10/10 Excellent

Jack

Excellent!
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice oversized rooms. Decent fitness center and the breakfast was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very clean rooms, enough room for our medium sized family (2 adults and 4 kids) with the two queens and pullout couch. Staff was very friendly and accommodating. Awesome restaurants within walking distance of the hotel. Was a pleasure staying here on our way to our vacation.
Stayed 1 night in May 2025

10/10 Excellent

Soumitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the UNC campus and close to the highways. Very well maintained facility. Breakfast selections are ok and friendly staff makes everything easier. There's ev charging available too.
Stayed 1 night in May 2025

10/10 Excellent

Ebony

Liked: Amenities
Paul exhibited exceptional customer service skills! I enjoyed the stay. The hotel was clean and comfortable. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Parker, DPO

Stayed 1 night in May 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this hotel very much.
Stayed 3 nights in May 2025

6/10 Okay

Twyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for one night to get some rest since we had a long travel. The staff was very nice but as soon as we walked into the building it had an odd smell as if it was humid. We stayed on the third floor. The bed was not comfortable at all nor the pillows and it felt as if the AC did not work in the room. We brought the temperature down to the coolest and we still were hot. The room had just a musky humid odor to it that as clean as it looked, it still did not feel comfortable. It felt as if the AC filters have not been changed for a long time or the system needs to be serviced. I know I sound ridiculous 😂 but the room truly did not feel comfortable and just muggy so needless to say, we did not get the rest we hoped to continue on our travels but we checked out the next morning and if I need to get some rest, I will sleep better in my pickup truck. Once again, clean and great night staff but the bed was uncomfortable and the AC was just not working right. We both left with our noses stuffy.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Guenther Schuldt

Stayed 9 nights in Apr 2025

8/10 Good

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The staff was friendly, helpful+ organized Greeted us each time we came in thru the door. The hotel was clean, lots of sitting areas inside + outside. It was easy for uber to find. The location was close to campus. the drive was about 12 minutes away. We would stay here again
Stayed 2 nights in May 2025

10/10 Excellent

Raymond, Carol Stream

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Excellent Guest Service.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
There is an occasional moldy smell Room 508
Stayed 3 nights in Apr 2025

10/10 Excellent

Karna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Khirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025