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Comfort Suites Gastonia - Charlotte

2.5 star property

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Property amenity
Property amenity
Fitness facility
Lobby
Suite, 2 Queen Beds, Accessible, Non Smoking (Upgrade) | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1874 Remount Rd, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪11 min walk‬
  • Place, Mary Jo's Cloth Store
    ‪14 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪17 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Accessible, Non Smoking (Upgrade) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(42 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Reception
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includes taxes & fees
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About this property

Comfort Suites Gastonia - Charlotte

Hotel in Gastonia with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Suites Gastonia - Charlotte offers 108 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Gastonia hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Gastonia - Charlotte. During your stay, you'll be within walking distance of Eastridge Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes on foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee
Comfort Suites Gastonia - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Comfort Suites Gastonia - Charlotte. Self parking is free.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 22 May and close on 03 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Gastonia
Comfort Suites Hotel Gastonia
Comfort Hotel Gastonia
Comfort Suites Gastonia Hotel
Gastonia Comfort Suites
Comfort Suites Gastonia
Comfort Suites Gastonia - Charlotte Hotel
Comfort Suites Gastonia - Charlotte Gastonia
Comfort Suites Gastonia - Charlotte Hotel Gastonia

Comfort Suites Gastonia - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room business friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes absolutely
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, and clean
Stayed 1 night in Oct 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property has apparently been recently remodeled. Whoever chose the blinds did not test them for blackout properties. There are no curtains that can be closed; the curtains on either side of the window are decorative only. The rooms facing the front of the building are exposed to bright floodlights from the parking lot, which flood the room with light all night long. The staff was not helpful in finding a solution. We ended up using a binder clip that we happened to have with us to clip the two decorative curtain sides in the middle to block 80% of the light flooding into the room. The staff was friendly and check in was easy. Rooms were clean and beds were comfortable. Breakfast was good and check out was easy. The above mentioned problems give this property a single star, however. Guests should be able to sleep without outside light pouring into the room and the owners need to be made aware of the poor choice in materials they chose for blinds with no proper curtains that can be shut.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean room breakfast and many restaurants around the hotel. Excellent atmosphere
Stayed 3 nights in Oct 2025

10/10 Excellent

Artra

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 1 night in Oct 2025

10/10 Excellent

Alvarado

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled rooms and the staff was awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

10/10 Excellent

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac kept the room very good and cold
Stayed 1 night in Oct 2025

10/10 Excellent

Darlene

Stayed 1 night in Oct 2025

8/10 Good

cynthia

Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this hotel in a matter of months. Last time there was construction and this time there wasn’t any. It was a wonderful stay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jack, Greenville

Stayed 1 night in Oct 2025

10/10 Excellent

Debora

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Travelled with family, Business traveller
Disliked: Staff & service
Hotel was conveniently located but service for room was inconsistent. Had to ask several times at front desk for basic items like toilet tissue, Kleenex and fresh bed linens. Complimentary breakfast was below standard. Menu for our entire stay for over a week and a half never changed and selection of what was provided was limited. Coffee was good.
Stayed 8 nights in Sep 2025

10/10 Excellent

Barbara. A

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people, morning and night, were great. The comfort of the bed and pillow were both fantastic!
Stayed 1 night in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel met my needs. Was a little surprised the hotel allowed a ‘group’ to stay in outside common area very late into the evening (which they were pretty loud) went on well past midnight both nights I was there. Was able to somewhat drown it out using white noise in room. Breakfast was decent.
Stayed 2 nights in Oct 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service, amenities
The front staff at check in were very friendly and accommodating! Breakfast was pretty good too. The room was ok. The vent in the bathroom didn't work so there was mold on the ceiling in the shower. The beds are VERY firm. So if this is just an overnight stop for you it will do that trick. I wouldn't want to sleep on the bed more than one night though.
Stayed 1 night in Oct 2025

10/10 Excellent

Torraine

Stayed 1 night in Sep 2025

8/10 Good

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Sep 2025

2/10 Terrible

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was no hot water I had to take cold showers.
Stayed 1 night in Sep 2025

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