See all properties

Hampton Inn by Hilton Charlotte/Matthews

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Reception
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪6 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Doubles Refrigerator Microwave Non-Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Courtyard by Marriott Charlotte/Matthews

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1001)
The price is €137
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Courtyard by Marriott Charlotte/Matthews

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn by Hilton Charlotte/Matthews. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 14 minutes by car from Spectrum Center and 11 minutes from Bojangles' Coliseum
  • Cats and dogs welcome for a fee
Hampton Inn by Hilton Charlotte/Matthews offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. The business-friendly Hampton Inn by Hilton Charlotte/Matthews also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This Matthews hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 646 reviews
Rating 8 - Good. 199 out of 646 reviews
Rating 6 - Okay. 89 out of 646 reviews
Rating 4 - Poor. 53 out of 646 reviews
Rating 2 - Terrible. 44 out of 646 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Raelene

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This site was close to where I needed to be for my class. This property looks like they are doing repairs from a water leak problem in the bathrooms. They did not take out my trash from my room, but I guess I was to ask for that. I am surprised as when I worked for the Hampton Inn that was my job. I was told to take out the trash, make the bed, and wipe down the bathroom. I did not get that service.
Stayed 2 nights in Feb 2025

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!
Stayed 1 night in Feb 2025

2/10 Terrible

Peggy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Donald

Liked: Amenities
Dirty, blood on the sheets
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Stayed 2 nights in Feb 2025

10/10 Excellent

Dannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious room. Clean. Comfortable bed and pillows!
Stayed 1 night in Jan 2025

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ernie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad bed

The bed was very bad every time you moved a spring would stick in your body the worst stay ever,
Stayed 2 nights in Jan 2025

4/10 Poor

Tameshia

Disliked: Property conditions & facilities
The property is in a nice area and staff there seem professional and friendly.Breakfast had a great selection. However the rooms are dates, furniture needs to be upgraded, the bathroom had cracks and holes. The bottom of toilet is rusted. This room has a cost of $169 and is certainly not worth that much.
Stayed 1 night in Jan 2025

8/10 Good

Samantha

Stayed 1 night in Jan 2025

8/10 Good

Sean, Swannanoa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sean, Swannanoa

Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service

Fine/good for cost

Mostly fine customer service. Loved bedding. Sheets crisp and comfortable. Bathroom dates. A bit dusty on dresser/tv.
Stayed 2 nights in Jan 2025

6/10 Okay

Nina

Business traveller
Decent. Staff attentive and pleasant. Bathroom fixtures in need of repair. Towel rack and toilet loose. Breakfast mediocre.
Stayed 1 night in Jan 2025

8/10 Good

Brigid

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Not up to Hampton Inn standards.

Shower control needed attention, shower didn't drain well, bed was worn out. 1 working ice machine for a 4 story hotel. Plenty of weed being smoked in a non-smoking hotel. Breakfast was poor for a Hampton Inn..cold powdered eggs, greasy sausage patties and cold potatoes. Outside grounds were unkept and full of trash.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of things.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Stayed 1 night in Nov 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although the hotel was clean, the shower in our room wouldn't drain properly. I had to keep turning off the water so it would drain and cover my feet. The sink also drained slow. I will say that the front desk lady was very welcoming and kind to us. We only stayed one night so we didn't make a fuss about the slow drains.
Stayed 1 night in Nov 2024

8/10 Good

Jack

Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Stayed 2 nights in Nov 2024

4/10 Poor

Seth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, one of the dirtier hotels I've ever stayed in. Was not expecting Ritz quality for $160/night, but my restroom had a patch in the ceiling that was never taped and painted over (exposed screws and seams), the bathtub had a hole smashed in it with a bunch of caulk to conceal it. The toilet had a lose bolt and would rock on the wax seal (surprised it didnt leak on the floor). Overall, it did what it needed, but will never be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Peggy

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No longer free bottles of water for regular Hilton Honors members, you need Diamond status. Had a sign up about a fire drill where inspectors would be coming into rooms the day I arrived. When I asked if I would be disturbed since I arrived at 8 pm the person at the desk said maybe but she did not know. Did not like feeling like people may be coming into my room that late at night.
Stayed 1 night in Nov 2024