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Quality Inn & Suites Airport

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Airport

Desk, laptop workspace, soundproofing, iron/ironing board
Lobby
Lobby
Front of property
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3100 Queen City Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Airport

Hotel in Charlotte with free breakfast and free airport shuttle
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities. Change of towels is available on request
Quality Inn & Suites Airport offers 127 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites Airport. During your stay, you'll be within walking distance of Village Oaks Shopping Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn & Suites Airport also features a fitness centre, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 19 May 2025 to 26 May 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quality Inn & Suites Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Quality Inn & Suites Airport.

Property is also known as

Quality Inn Airport Charlotte
Quality Airport Charlotte
Quality Inn Suites Charlotte Airport
Quality & Suites Charlotte
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Charlotte
Quality Inn & Suites Airport Hotel Charlotte

Quality Inn & Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 867 out of 2232 reviews
Rating 8 - Good. 562 out of 2232 reviews
Rating 6 - Okay. 381 out of 2232 reviews
Rating 4 - Poor. 202 out of 2232 reviews
Rating 2 - Terrible. 220 out of 2232 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pleasant so far.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Stayed 1 night in Mar 2025

8/10 Good

Tonya Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Leroy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property and 15min from the downtown (uptown) area
Stayed 2 nights in Mar 2025

8/10 Good

Jhonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Sabrina

Stayed 3 nights in Mar 2025

2/10 Terrible

Beck

Stayed 1 night in Mar 2025

8/10 Good

Roxy

Liked: Cleanliness, staff & service, property conditions & facilities
According to locals who knew where I was staying, it wasn’t the best area but it was convenient. I felt safe and I didn’t mind it too much
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with airport shuttle
Stayed 1 night in Mar 2025

6/10 Okay

Lopaul

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

2/10 Terrible

Montserrat, Bradenton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors were dirty the bathroom floors where dirty rusted poor work on sealer in the bathroom make looks dirty not a very pleaser building stairs unstable some of the are moved as you step on
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Cheryl

Liked: Staff & service
Great price but also old motel. It served the purpose for our layover in Charlotte and shuttle service was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith, Pittsburgh

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
lovely venue
Stayed 1 night in Mar 2025

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NASTY

The room was disgusting. I had to throw away my socks and just wear shoes the whole time. Floors were filthy, stuff spilled all over it, walls had stuff splattered on them. The mirror says its been cleaned with special attention to detail lmao. My room on booking was just $77 then they tacked on another $50 at check in for fees. Not worth it at all!!! Also the water doesnt get above luke warm in the shower. Dont book here
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie, Malden

Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Amenities
Clean and safe
Stayed 1 night in Feb 2025

2/10 Terrible

TERESA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering your establishment there were two men smoking at the front doors, the front clerk was rude toward me and my driver I requested a room up high at the front of the building and asked if there were elevators he said yes I went ahead and booked using g my Avion points upon receiving the keys my driver came I. With all my bags two suit cases and a bag as I just arrived I. Charlotte NC from Toronto Canada a long drive of 15 hours and I needed a good night sleep for my morning meeting I court from 9-12 he asked for a credit card even after I already paid for the room he said it’s for no. Smoking I mentioned yes we don’t smoke. When my driver walked in with my bags the clerk rudely said you have to go out side and the room is at the side of building we put all our bags back I. The car and drive to the back where here was no parking near a bottom floor room 210 and the numbers were not clear very dirty at the back many trucks and upon opting he door to the room it smelled like cigarettes and another terrible odour and the bed was on the floor sunken in not a sleep able mattress I walked out locked the door and went back to the front and said we can not stay here everything is dirty the room smells like smoke I want my money back and cancell my booking he handed my driver the receipt with the -$50 refund however o. My credit card it is still there charged and the room has not been refunded either he was rude and said he can not cancell, I went back to the car.

8/10 Good

Alexandria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Marie-Pascale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a night between flights! It was clean and the shuttle was convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Art

Stayed 1 night in Mar 2025

6/10 Okay

Kellie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was incredibly too soft and uncomfortable. Neighborhood is not inviting and doesn’t look safe to walk around.
Stayed 1 night in Feb 2025