Sheraton Charlotte Airport Hotel

3.5 star property

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Photo gallery for Sheraton Charlotte Airport Hotel

Lobby
Lobby
Property amenity
Indoor pool, outdoor pool
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 24.7 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Charlotte Airport Hotel

Hotel in Charlotte with free airport shuttle and fitness centre
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Charlotte Airport Hotel offers 222 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Charlotte Airport Hotel. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, a free round-trip airport shuttle and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Spectrum Center
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Todd, Athens

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs upkeep but staff are nice
Stayed 1 night in Mar 2025

10/10 Excellent

Mariah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility, amenities are exactly as described, staff is extremely friendly and attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Liked: Staff & service
So close to the airport and hotel food delicious
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Stayed 1 night in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Selva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kristine

Needs renovation
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good transport to the airport. Restaurant was good. Staff was helpful and friendly.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Adrienne

Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

stephen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We first got a room that was an absolute chaos… ladder, trash bags, food everywhere, beds undone. Second room they gave us had the loudest AC unit. It was very noisy. The hotel is old and outdated. You would expect something better from Sheraton!
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Rooms were clean and convenient to airport
Stayed 1 night in Feb 2025

8/10 Good

Casey

Stayed 1 night in Feb 2025

2/10 Terrible

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived at 4pm they said they had rebooted the computers and it would be about 15 minutes until we could check in. We finally got to check in an hour later.
Stayed 1 night in Feb 2025

6/10 Okay

MITCH

Travelled with family, Business traveller
Place needs a facelift asap.
Stayed 1 night in Feb 2025

10/10 Excellent

Lori, West Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food, room needed updating

Great reception from Ms. Chase. Friendly & professional. Restaurant was surprisingly great. Our waitress great also. Our room smelled Dusty. I think the carpet needs to be shampooed, or ducts cleaned?
Stayed 1 night in Feb 2025

8/10 Good

Lois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay stay

It was fine. Room was nice. I was not there long enough to make any judgments. I did have a drink at the bar and the red head server was rude. Front desk person was nice
Stayed 1 night in Feb 2025

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Charlotte and booked the Sheraton Charlotte in a pinch. Nothing remarkable or wrong, perfectly fine and no drama or issues, just like I like it. Hope to be back for a visit another time soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean, safe, conveniently located near the airport and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Chaquella

Travelled with partner
Liked: Amenities
Nice property very close to the airport
Stayed 2 nights in Feb 2025