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Sleep Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Sleep Inn Matthews - Charlotte

Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby sitting area
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Place, Bowlero Matthews
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, SouthPark Mall
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Desk, laptop workspace, blackout curtains, iron/ironing board
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  • Air-conditioning
3.2 out of 5, 1,000 reviews
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includes taxes & fees
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About this property

Sleep Inn Matthews - Charlotte

This hotel features coffee/tea in a common area, a meeting room and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Sleep Inn Matthews - Charlotte. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • 14 minutes by car from Spectrum Center and 14 minutes from Queen City Quarter
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 967 reviews
Rating 8 - Good. 276 out of 967 reviews
Rating 6 - Okay. 173 out of 967 reviews
Rating 4 - Poor. 97 out of 967 reviews
Rating 2 - Terrible. 84 out of 967 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vladislav

Liked: Amenities
Good place for staying
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Enfinity

Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EUGENIU

Liked: Cleanliness, staff & service, property conditions & facilities
Was very beautiful and clean
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ted

Liked: Cleanliness, amenities
Nice place
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will stay here again soon
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was very satisfactory. The hospitality, the comfort and cleanliness.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, was quite satisfied with the property and its amenities.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 5 nights in Jun 2025
Verified

4/10 Poor

douglas

Disliked: Amenities, property conditions & facilities
Good price and location
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025
Verified

6/10 Okay

Christina

Disliked: Property conditions & facilities
The staff was courteous. There was a microwave and mini fridge. The room needs some paint and it had a musty smell. The bathroom could use a new door.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eats nearby
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Janicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

LARRY

One of the beds was made with dirty, maybe stained, sheets. The desk staff was lackadaisical. The hot breakfast was cold, even though I was there at 7 am.was cold
Dirty sheets.
Stayed 1 night in Jan 2026
Verified

8/10 Good

HECTOR RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean, excellent location and friendly staff
Stayed 7 nights in Sep 2024
Verified

2/10 Terrible

Kathy

Disliked: Cleanliness, amenities
Roaches everywhere
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Workers are friendly
Stayed 1 night in Aug 2025
Verified

8/10 Good

Trish

Liked: Cleanliness, staff & service
Very nice staff, room was good. Shower took a bit to warm up.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price. We needed a place to stay that allowed cats since we were having work done on our house for the weekend. Over all not a bad stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Amenities
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Leonard

Liked: Cleanliness
Disliked: Staff & service
Had problem with the toilet flushing an overflowing had to get a plunger staff was rude
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice inexpensive option while staying in or around Matthews
Stayed 2 nights in Sep 2022

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