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Sleep Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,006 reviews
The price is €78
includes taxes & fees
11 Sept - 12 Sept
Comfort Inn Matthews - Charlotte

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, a meeting room and laundry facilities. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Sleep Inn Matthews - Charlotte. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • 14 minutes by car from Spectrum Center and 14 minutes from Queen City Quarter
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 903 reviews
Rating 8 - Good. 268 out of 903 reviews
Rating 6 - Okay. 163 out of 903 reviews
Rating 4 - Poor. 90 out of 903 reviews
Rating 2 - Terrible. 75 out of 903 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don’t mind looking at a dirty ceiling while laying on dingy white sheets and comforter, unfriendly breakfast person, I said Good morning multiple times and her only words were “don’t overfill waffle maker”. Shady people in parking lot not staying at hotel! If you don’t mind all this Thisis your place!
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Staff & service
I would not stay here again. I hate staying in a room that smells of cigarette smoke.
Stayed 1 night in Jun 2025

6/10 Okay

Cinda

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and beds comfortable. The bathroom door latch was broken and one of the outlets on the lamp between the beds did not work. The hot breakfast was difficult to know what it was. It was shaped like a dollar pancake, but had an egg color. Tasted it , but still could not decide what it was.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Stayed 1 night in Jun 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well insulated. 4 noisy kids in the room next to me and I didn't hear a sound in my own room! Pool was not filled though, but nothing about it on the website.
Stayed 1 night in May 2025

8/10 Good

ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel for a weekend Lacrosse tournament. However, they do not offer shampoo or conditioner. Also the pool was empty and we were looking forward to taking a swim.
Stayed 1 night in May 2025

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in rooms. Rooms not ready when assigned, had to ask for new rooms. No hot water in room. Dank smell
Stayed 2 nights in May 2025

8/10 Good

ted

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just okay

It was fine for what we were staying for. Not the cleanest. The pool was not open and no bar/restaurant. Close to a lot of shopping and food though!!
Stayed 3 nights in May 2025

10/10 Excellent

Thomas J

Stayed 1 night in May 2025

8/10 Good

john

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Maybe another hotel next time

Location is good. Property and rooms outdated and furniture as well. No USB outlets in the room. Limited shampoo suply, you need to ask more. I think it is overpriced. Though, they pet-friendly.
Stayed 3 nights in May 2025

8/10 Good

Tammy

Stayed 1 night in May 2025

6/10 Okay

Maribel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need FRESH breakfast, everthing was good but the breakfast that looks old (reheated). Locatiin was clean but hotel has a little funny smell. But I will stay again.
Stayed 3 nights in May 2025

4/10 Poor

graham

Travelled with family
Disliked: Cleanliness, room comfort

Not good

Would not stay again
Stayed 3 nights in May 2025

10/10 Excellent

Hakeem

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025

2/10 Terrible

Mykola

Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Angelo

Liked: Cleanliness
Stayed 10 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Cars stolen
Stayed 1 night in Apr 2025

8/10 Good

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

graham, Hilton Head Island

Bathroom is lacking.
Stayed 1 night in Apr 2025

8/10 Good

Lekeya

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is near a major highway, surrounded by a lot of stores, food, and gas. Easy to get to near highway. In room is a little outdated compared to updated chains. Most staff looks very sad there.
Stayed 2 nights in Mar 2025