Tru by Hilton Mooresville

2.5 star property

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Photo gallery for Tru by Hilton Mooresville

Free daily continental breakfast
Lobby
Terrace/patio
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
117 Alcove Road, Mooresville, NC, 28117
  • Place, Lake Norman
    ‪6 min walk‬
  • Place, Lowe's Corporate Headquarters
    ‪3 min drive‬
  • Place, Davidson College
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

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About this property

Tru by Hilton Mooresville

Hotel with free breakfast, 8-minute walk to Lake Norman
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Mooresville offers 120 accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a combined bath/shower unit.

This Mooresville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Mooresville. During your stay, you're just a quick walk from Lake Norman. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Lake Norman and 6 minutes from Davidson College
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Mooresville also features a fitness centre, a front desk safe, and a lift. Free self parking is available.

This Mooresville hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Mooresville Hotel
Tru by Hilton Mooresville Mooresville
Tru by Hilton Mooresville Hotel Mooresville

Reviews

Tru by Hilton Mooresville Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 658 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

Reviews

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities
People were very nice and professional. Room was clean and very nice. Enjoyed Continental breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Devin

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides a variety of options for breakfast making it easy in the mornings to grab something to eat with having to leave the hotel. As well as other snacks, coffee and drinks if needed. Rooms are very comfortable, clean and comfy. Will definitely be continuing to stay at Tru by Hilton in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities, property conditions & facilities
Comfortable beds, nice staff and everything was very clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nerwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great area!
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed twice the staff is amazing and breakfast is too..: my kids loved it even tho no pool
Stayed 1 night in Jul 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t stay anywhere else but here! best value! free breakfast, comfortable bed , safe and lots of food options across from the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and building. I liked how you had to tap your room card to use the elevators to the rooms for safety. We had some issues with no soap being in the dispensers and they fixed that for me. Also, the staff had really great food recommendations that I tried and was very pleased.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was efficient, clean and quiet and reflected a business travel method.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was helpful and the room nice. The 24 hr coffee bar was nice surprise.
Stayed 1 night in May 2025

2/10 Terrible

Kevin

Should have offered refunds

Had to be escorted up elevator and into room due to Hilton Keycard system problem. Also couldn’t access building through back or side doors. Only two luggage carts for whole property made check in even worse. Staff did best they could under the circumstances. Breakfast was horrible and not worth offering. Room had very loud hvac systems.
Stayed 1 night in Jul 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Wish the breakfast was better.
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
=)
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable. It was clean. Only thing I did not like was there were no microwaves in the room. You had to go to the lobby to use it, and the TV was not a smart TV so we couldn't watch any of our streaming services. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, just as suspected
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Second time here, and I am still pleased. Only complaint was the elevators are slow and not many.
Stayed 2 nights in Jun 2025

4/10 Poor

Shivani

Stayed 1 night in Jun 2025

4/10 Poor

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff very friendly! But our room was not serviced for Four nights. Cleaning service came by before 11:00 and our do not disturb sign was out. But we left our room around 11:30 and my Husband went to the desk and ask for clean towels and our trash to be removed. We return around midnight and no one had been to our room. Very disappointed poor service! Was in room 137 we were wakened each morning before 7 with the door slamming. After night two my Husband ask to be moved to another room. The person at the desk told him she would work on it. But never bothered to contact him. So my stay wasn't very pleasant! Didn't know that the sign would keep us from getting room service 🤔
Stayed 4 nights in Jul 2025

8/10 Good

Shirlita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The hotel was clean. But the room was noisy. The pipes where loud. I was awaken a few times because it sounded like someone was coming through the door but it was just a noisy plumbing system. I would stay there again and ask for a different room. Good Stay overall.
Stayed 1 night in Jul 2025

2/10 Terrible

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025