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Hilton Garden Inn Chattanooga/Hamilton Place

3.0 star property

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Photo gallery for Hilton Garden Inn Chattanooga/Hamilton Place

Terrace/patio
Exterior
Reception
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2343 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪17 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪1 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Roll-in shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | In-room safe, desk, blackout curtains, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hilton Garden Inn Chattanooga/Hamilton Place

Hotel with free parking, near Hamilton Place Mall
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Chattanooga/Hamilton Place offers 112 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Chattanooga/Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Seasons Local Fare
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Hamilton Place Mall and a few minutes from Silverdale Confederate Cemetery
  • Cats and dogs welcome for a fee
Hilton Garden Inn Chattanooga/Hamilton Place offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn Chattanooga/Hamilton Place. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Seasons Local Fare – This restaurant specialises in American cuisine and serves breakfast and dinner.
Pavilion Lounge – On-site lobby lounge. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pavilion Lounge
  • Pavilion Pantry Market
  • Seasons Local Fare

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 13.00 for adults and from USD 7.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chattanooga/Hamilton Place
Hilton Garden Inn Hotel Chattanooga/Hamilton Place
Hilton Garden Inn Chattanooga/Hamilton Place Hotel
Hilton Garden Inn Chattanooga/Hamilton Hotel
Chattanooga Hilton Garden Inn Chattanooga/Hamilton Place Hotel
Hilton Garden Inn Chattanooga/Hamilton Place Hotel Chattanooga
Hilton Garden Inn Chattanooga/Hamilton Place Hotel
Hilton Garden Inn Chattanooga/Hamilton Place Chattanooga
Hotel Hilton Garden Inn Chattanooga/Hamilton Place Chattanooga
Hotel Hilton Garden Inn Chattanooga/Hamilton Place
Hilton Chattanooga Hamilton
Hilton Chattanooga Hamilton
Hilton Garden Inn Chattanooga/Hamilton Place Hotel
Hilton Garden Inn Chattanooga/Hamilton Place Chattanooga
Hilton Garden Inn Chattanooga/Hamilton Place Hotel Chattanooga

Hilton Garden Inn Chattanooga/Hamilton Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Stayed 2 nights in Oct 2025

4/10 Poor

Ashley

Liked: Room comfort
Disliked: Cleanliness, staff & service
Customer service was horrible. Had a 2 night stay. Asked for our bed to be made and new towels and they never did it. Asked for our iron board to be switched out because it was horribly dirty and nothing. Kindly complained and they said again they would take care of it and they did not. Black mold on window seal.
Discusting
10pm night one. Bed still not made
Wet towels that we asked to be picked up.
Mold
Stayed 2 nights in Oct 2025

10/10 Excellent

Lanell

Stayed 1 night in Oct 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Everyone was kind, and the pool was nice. They made us feel welcome with our pet. The night bartender, and daytime server both were kind and gave great service. Front desk was very welcoming.
Stayed 2 nights in Oct 2025

8/10 Good

Lonnie

Liked: Cleanliness, property conditions & facilities, room comfort

Poor staffing at breakfast

The breakfast was not free and know one manning the area to even ask about the food choices. Some dude said help your self to a buffet which was poor! Was like typical quality inn mediocre breakfast. I did tell the front desk. She didn’t offer to take the 13.50 per person off my bill. Only said there was a lady over there somewhere and we could have had some different options. Ok when?
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful the rooms were clean and beds were so comfortable. The staff was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth and easy. The hotel was clean and beautiful and the beds were super comfortable!
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Angie the bartender was phenomenal. Excellent service and very pleasant.
Stayed 2 nights in Oct 2025

8/10 Good

April

Stayed 1 night in Oct 2025

10/10 Excellent

Kelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bathrooms were so dark I was unable to get ready for the party I was in town for and had to go to a friend's house to do so. The mirror is completely in shadow--why?????
Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Unacceptable

My room had mouse droppings and my bed was caved in an very worn.
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jacque

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Christen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean. So pretty when you walk into the lobby. Staff was very attentive. Our rooms were very clean, comfortable and tended to. There are several good restaurants very closely. It’s a really nice hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Garden Inn

Two nights to attend a family affair. Hotel was convenient to I-75. Facility was clean and well maintained. Staff was consistently friendly and accommodating. Nice stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very comfortable room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erin

Stayed 2 nights in Sep 2025

10/10 Excellent

Rashaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great
Stayed 2 nights in Sep 2025

4/10 Poor

Thomas

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

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