Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG

2.5 star property

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Free daily buffet breakfast
Room, 2 Queen Beds, Accessible (Mobility) | In-room safe, desk, soundproofing, iron/ironing board
Property amenity
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
4820 Hixson Pike, Hixson, TN, 37343
  • Place, Northgate Mall
    ‪6 min walk‬
  • Place, Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Place, Tennessee Aquarium
    ‪11 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Mobile Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed (LEISURE)

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG

Hotel in Hixson with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG offers 70 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Hixson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG. During your stay, you'll be within walking distance of Northgate Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from University of Tennessee at Chattanooga and 11 minutes from Tennessee Aquarium
Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG. Free self parking is available.

This Hixson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires the listed breakage deposit at check-in for guests whose residence is within 100 miles of the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Hixson
Holiday Inn Express Hotel Chattanooga-Hixson
Hixson Holiday Inn
Holiday Inn Express Hixson
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Hixson
Holiday Inn Express Hotel Suites Chattanooga Hixson
Inn Express ChattanoogaHixson
Holiday Inn Express Hotel Suites Chattanooga Hixson
Holiday Inn Express Hotel Suites Chattanooga Hixson by IHG
Holiday Inn Express Hotel Suites Chattanooga Hixson an IHG Hotel

Reviews

Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 744 reviews
Rating 8 - Good. 221 out of 744 reviews
Rating 6 - Okay. 88 out of 744 reviews
Rating 4 - Poor. 72 out of 744 reviews
Rating 2 - Terrible. 42 out of 744 reviews

Reviews

4/10 Poor

George

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I did not use any food service. What I did not like and found to be unsafe and disgusting was black mold in several places on the bathroom ceiling and rust on the bathroom fan. I brought the mold issue to someone at the front desk. Outside my window on the first floor there was a large pile of debris. Refrigerator, cabinets, all types of construction debris like it was from a renovation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was recently renovated and very clean. Staff at the front desk were friendly, competent and polite. Our room was very spacious and clean. We often stay at Holiday Inn express and they are always excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was at the heart of the many adventures we went on.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing, considering the price.

The staff was friendly and helpful and the free breakfast options were good. The location is sketchy, in my opinion. I didn’t fear for my safety, necessarily, but it’s the kind of run down commercial district that is too common in middle America. I booked here because the downtown hotels didn’t have free parking. As it turns out, I wish I had spent the extra $20/night because we went downtown every night (about 15 minute drive) and had to pay for parking anyway. By the way, the downtown area is full of attractions, nice restaurants, and is generally lovely. Bottom line is this hotel could be a decent option for 1/2 the price, but for what it is — and where it’s located — it was disappointing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall my stay was excellent just needed more parking spots
Stayed 1 night in Jul 2025

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property location Good. Each night we were there, the hotel seemed to be full. Compliments to management for excellent staff training, including room service staff. However they could not overcome a facility that has clearly seen its better days. The furniture in the dining area was well worn and stained. Carpets were stained despite them attempted to be cleaned while we were there. One of our rooms had a broken toilet seat. The other, the toilet paper holder was broken and just dangling. the Brand image of Holiday Inn Express takes a serious hit at this location. The only saving grace was the attentiveness of excellent people. From check in to check out, they made that part of the stay good. Holiday Inn Express should be embarrassed for this location.
Stayed 3 nights in Jul 2025

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I had to clean the bathroom toilet before i used it as it had old dried urine on the seat.
Stayed 1 night in Jul 2025

10/10 Excellent

Bailey

Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Stayed 2 nights in Jul 2025

10/10 Excellent

Antwan

Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Stayed 1 night. It was a great experience. Staff was great, room was clean, and the hotel was clean. Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Ashley

Stayed 2 nights in Jul 2025

2/10 Terrible

Regina, Fairfield

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms smelled, carpet was stained and looked bad. Bathroom tub not cleaned broken floor tiles toilet was stained and the back tank lid was broken.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall services was great and the staff was very friendly. Id recommend the establishment to anyone of my family memebers.
Stayed 2 nights in May 2025

8/10 Good

Jennifer, Shawnee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and the facilities were clean. The bed and couch were worn out and needed to be replaced.
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tami

Stayed 1 night in May 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is easy to access. The rooms are clean and the beds are very comfortable. The employees at the front desk and working the breakfast buffet were helpful, courteous & friendly. We have stayed at this hotel on multiple occasions while visiting family, and will continue to do so.
Stayed 2 nights in May 2025

10/10 Excellent

Dena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025