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Quality Inn Cleveland North

2.5 star property

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Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Hallway
Front of property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪15 min walk‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Place, Lee University
    ‪6 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Upper Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non smoking (Upper floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non smoking (Upper floor)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Cleveland North

Hotel in Cleveland with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Quality Inn Cleveland North offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cleveland North. During your stay, you're just a quick walk from Cleveland Towne Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn Cleveland North. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn Cleveland North.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Reviews

Quality Inn Cleveland North Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 221 out of 609 reviews
Rating 8 - Good. 218 out of 609 reviews
Rating 6 - Okay. 97 out of 609 reviews
Rating 4 - Poor. 33 out of 609 reviews
Rating 2 - Terrible. 40 out of 609 reviews

Reviews

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Unpleasant smell when we arrived…beds were uncomfortable and building doesn’t look like it is well maintained. It was good for the price but when we stay longer than a day in this area we will stay elsewhere.
Stayed 6 nights in Jul 2025

6/10 Okay

Sabapathy

Stayed 1 night in Jul 2025

8/10 Good

Anirban

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 4 nights in Jul 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Stayed 1 night in Jul 2025

6/10 Okay

Krista

To elevator to carry luggage. No fan in bathroom. Room smelled moldy.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight place to stop and rest - economical
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wont stay again!

Hotel.was not as advertised. Very dated and reviews read were not at all accurate. Staff was very kind and considerate, but not a welcoming place to atay. Breakfast left a lot to be desired and the room was very small. Our room for the evening had a musty odor when we arrived not much room.between beds and walls. Woild not stay again. But kudos to the staff for their consideration and helpfulness
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Travelled with family, Business traveller
Disliked: Cleanliness
Had a very bad moldy smell coming from the a/c. Bright side breakfast was very good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel/motel ever

I was not able to stay at that hotel it was more of a motel — it was dirty stinky— as soon as I walked in I could smell the stench — the front desk was rude — I asked to see the room and went in still smelly creepy covers dirty with stains — I look like truckers stayed there— not fit for a lady - it was located in a bad area and a red roof inn
Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Stayed 3 nights in May 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible STAFF

The service was terrible, housekeeping didn't come around and provide towels nor sheets all 3days unless u had them sitting outside that morning. The front desk were very rude,and the policy states $20 per pet,per night. Which would add up to $120 if they stayed a full 3nights,bc I had 2pets in my room ! But only stayed for 3hours then pets left. But they still kept my deposit $120 plus are trying to charge me an extra $ 50 for having 2dogs for only 3hours . The room was a smoking room and already smelled like mold, air conditioner leaked and didn't blow out air nor cool room off like it should have.
Stayed 2 nights in Jul 2025

8/10 Good

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe

The hotel did not have an elevator but I knew that prior, so it wasn’t a big deal. The breakfast was good, the hotel was clean, and we would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was peaceful and quiet. Nice area. Would recommend if staying in the area!!
Stayed 2 nights in Jul 2025

8/10 Good

Rickey

Stayed 1 night in Jul 2025

8/10 Good

Judy, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay while passing through the state, arriving late checking out very early. Typical hot breakfast buffet, clean facility. Didnt pay attention to neighborhood. Motel style so was able to back car almost to the door. Room ac was a little noisy. Very close to I 75 but didnt hear much road noise. Bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Jun 2025

6/10 Okay

Beth

Travelled with partner
Liked: Staff & service, amenities
Typical motel. But had a good breakfast. Staff was really friendly. Good for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Quality Inn while traveling to Florida, and I couldn't be more pleased with the experience. The owner went above and beyond to make sure our stay was comfortable and stress-free. From the moment we checked in, he was welcoming, helpful, and truly accommodating to all our needs. The price was incredibly reasonable, especially considering the level of service we received. It's rare these days to find that kind of genuine hospitality, and it made all the difference during our trip. The room was clean, the environment was quiet and safe, and we left feeling genuinely appreciated as guests. I highly recommend this location to anyone traveling through the area—they truly deserve recognition for their hard work and dedication to making guests feel at home.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only downside was no elevator
Stayed 2 nights in Jun 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, recently updated.
Stayed 2 nights in Jun 2025

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