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WoodSpring Suites Chattanooga

2.5 star property

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Photo gallery for WoodSpring Suites Chattanooga

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby sitting area
Fridge, microwave, stovetop

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
7710 Lee Highway, Chattanooga, TN, 37421
  • Place, Amazon.com Fulfillment Center
    ‪2 min drive‬
  • Place, Hamilton Place Mall
    ‪4 min drive‬
  • Place, Tennessee Valley Railroad Museum
    ‪10 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

WoodSpring Suites Chattanooga

Suburban hotel in Chattanooga with free parking
Laundry facilities, express check-out and free self-parking are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available once per stay.
WoodSpring Suites Chattanooga offers 124 accommodations. Flat-screen televisions are featured in guestrooms. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

During your stay at WoodSpring Suites Chattanooga, you're just a quick walk from Silverdale Confederate Cemetery. You'll find features such as free self-parking and laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Steps from Silverdale Confederate Cemetery and a 5-minute drive from Hamilton Place Mall
As a guest of WoodSpring Suites Chattanooga, you'll find a vending machine, laundry facilities, and express check-out. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This Chattanooga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open from Monday to Friday (9:00 AM to 8:00 PM), Saturday to Saturday (10:00 AM to 4:00 PM) and Sunday to Sunday (3:00 PM to 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
  • Sunday to Sunday: 3:00 PM to 8:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

WoodSpring Suites Chattanooga Hotel
WoodSpring Suites Chattanooga
WoodSpring Suites Chattanooga Hotel
WoodSpring Suites Chattanooga Chattanooga
WoodSpring Suites Chattanooga Hotel Chattanooga

WoodSpring Suites Chattanooga Reviews

Reviews

5.2
Rating 10 - Excellent. 31 out of 180 reviews
Rating 8 - Good. 27 out of 180 reviews
Rating 6 - Okay. 25 out of 180 reviews
Rating 4 - Poor. 29 out of 180 reviews
Rating 2 - Terrible. 68 out of 180 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.
Stayed 1 night in Jun 2025

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smoking

Couldn’t wait to check out…
Stayed 8 nights in Jun 2025

10/10 Excellent

Sandile

Liked: Cleanliness
Good a great place to stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandile

Liked: Cleanliness, property conditions & facilities
It’s a great place to stay in
Stayed 4 nights in Jun 2025

2/10 Terrible

Michelle, North Vancouver

Disliked: Cleanliness, property conditions & facilities
The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter The front dest closed at 8pm. The smell was very strong, the keys did not work to the room. Not clean. We couldn't stay at all However the 1 staff member that attended us was very polite and did her best to accommodate us.
Stayed 5 nights in May 2025

10/10 Excellent

Gregori

Stayed 9 nights in May 2025

4/10 Poor

Adian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Bridgett

Stayed 1 night in May 2025

2/10 Terrible

Jill

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newer building….. many transient people living there … no vending, ice even cups in room. A bar of soap …. Was not impressed but clean and half way acceptable after going to Days in where I was greeted with bed bugs…. 🐜.
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Charged twice. Booked 2 queen room, got single queen. Place is used for short term housing
Stayed 1 night in Apr 2025

4/10 Poor

sean

Business traveller
Disliked: Amenities
I like the way they've remodeled the place, and the room seemed okay when I first came in, there was a faint smell but over the course of the evening it turned into an ashtray -maybe smoke from an ajoining room, I'm not sure but I couldn't stand it. I left at 1:00am in the morning and sleep in my car😑
Stayed 1 night in Apr 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room smelled horrible.

My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.
Stayed 1 night in Mar 2025

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning! Stay at your own risk

This was definitely the worst hotel I’ve encountered in my entire life. The staff person was frazzled and stressed at checkin. She couldn’t make the computer work to check us in. There were several men in the lobby who were trying to enter without a key fob. One had a dog. No pets allowed in this hotel (not sure why, not it was so filthy) but she let him in - oh that’s why it’s filthy. And then several construction workers did not have key fobs but she said they had to show her their ID or passport. She made a copy of 3 of them and the rest (about 6-8 of them) just ran in once the door opened by another patron. How do I know this you ask?? This all occurred while she was trying to check me in. She was a poor manager-of-time. Once we were registered I opened the door to our room and was assaulted by a disgusting odor. As I walked in the light was on and glanced in the bathroom (see pictures) and made an about face and went back to the lobby to tell her we were leaving. Greeted by a closed roll up shade, I vigorously rapped on it to get her attention and told her we were leaving due to the repulsive conditions. I showed her the pictures. Found a beautiful Fairfield Inn nearby that was sparkling clean.
2 dead bugs in toilet
Dead bugs on the floor
Moisture rotted walls
Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Gabriel, oviedo

Business traveller
Disliked: Amenities
Not a safe place very load people can barely sleep at night bad people staying there do not recommend anything find some other place to stay
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs

Very dirty . Bugs ( roaches ) in room and in hall. Did not stay
Stayed 1 night in Nov 2024

2/10 Terrible

Nelson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had, had two beds. One was turned down and had hair and possibly body fluids in it. Looked like it had been rented for an hour. Pillows were a mess. The person on duty warned us that the bed had been turned down, but the other bed was clean. Incredibly sketchy... we took pictures. We would have changed hotels, but to tired to deal with it and took our chances with the clean bed. Worse hotel experience I have ever had and I have stayed in 100's of them.
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run far away

I did not check the previous reviews before I booked and I should have. Smells very strongly of stale cigarettes. Cigarette burns all over the “comforter” but it was really just the quality of an airplane blanket. One towel. One. In a room for 4 people. When I asked for more they said they didnt have more than 1 more to give me & the lady suggested we share. THEN came the bugs. We saw 8 within the time we were picking up our bags after seeing the first and the front desk clerk was very rude and told us that they would not return our money. I wasn’t trying to be a b* so I said I understood since we’d booked third party we’d request a refund through them and she said no, you won’t get one because we wont issue it. Filthy; gross and I still feel the creepy crawlies all over me. Run far away.
Stayed 1 night in Nov 2024

4/10 Poor

michel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I won't be back

Never been at an extended stay before. Front office is not 24/7 and Room service was once a week. The only positive was that the room had a full kitchen.
Stayed 7 nights in Oct 2024

4/10 Poor

Jean-Luc, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
I couldn’t check in because of the system
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

gerry

Stayed 7 nights in Jul 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Got there and they had no rooms.
Stayed 2 nights in Jun 2024