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Holiday Inn Express Chelmsford by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chelmsford by IHG

Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8 Independence Drive, Chelmsford, MA, 01824
  • Place, Concord River
    ‪3 min drive‬
  • Place, University of Massachusetts Lowell
    ‪6 min drive‬
  • Place, Tsongas Arena
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Communications/Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Communications/Mobility Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications/Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Communications/Mobility Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(14 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 1,006 reviews
The price is €91
includes taxes & fees
31 Mar - 1 Apr
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About this property

Holiday Inn Express Chelmsford by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Chelmsford by IHG offers 131 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Chelmsford by IHG. During your stay, you'll be close to Lowell General Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from University of Massachusetts Lowell and 7 minutes from Lowell Memorial Auditorium
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Chelmsford by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Holiday Inn Express Chelmsford by IHG also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This Chelmsford hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007080560
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chelmsford Hotel
Inn Express Chelmsford Hotel
Express Chelmsford By Ihg
Holiday Inn Express Chelmsford
Holiday Inn Express Chelmsford by IHG Hotel
Holiday Inn Express Chelmsford an IHG Hotel
Holiday Inn Express Chelmsford by IHG Chelmsford
Holiday Inn Express Chelmsford by IHG Hotel Chelmsford

Holiday Inn Express Chelmsford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1008 reviews
Rating 8 - Good. 237 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 48 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ward

Great.
Stayed 1 night in Dec 2025

4/10 Poor

Kelly, Troy

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I rented a hotel with pool for my granddaughters birthday present. I was told it was a heated pool. The pool was NOT heated. The room was freezing as well. The pool was closed on Saturday, our only full day there. We tried again Sunday and the pool was even colder. Our room door would not work to let is back in so they had to put some sort of charger on it overnight to get it to work. The breakfast is okay. Nothing special. The juice machine was also broken. The room was fine. Clean, warm but the tvs are not smart so you cannot stream. Not very many channels on cable. I'll skip over Holiday Inns in the future. Not impressed 😕
Stayed 2 nights in Nov 2025

6/10 Okay

Francine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast menu was fine, parking safe and convenient. The pool room was cold, the water even colder.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
New and clean
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

The beds and linens were very comfortable. Thank you!
Stayed 2 nights in Nov 2025

8/10 Good

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Its okay.
Stayed 3 nights in Nov 2025

2/10 Terrible

Johan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had to check out a day early due to a travel alert for an upcoming winter storm. We tried to ask the hotel for a refund and they said we needed to talk to you. Then you said there was nothing you could do. Then holiday inn Express said you had the money and could give us the refund. I am out the money that neither of you earned while you point fingers at each other. Hope you enjoy the money you did not earn. I will never use your companies again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 5 nights in Nov 2025

8/10 Good

KATHRYN, Fairfield

Liked: Cleanliness, staff & service
This hotel is OK.It could be better. We stayed here a yearvor more ago changes since then. Stains on the hallway carpwt made me look closelyvat the room before settling in. Basically clean, some dust noted on the fllors. Shhets clean. Pillows like rocks. Biggest complaint was the noise from the heater. ; the fan cycles off and on all night.
Stayed 1 night in Nov 2025

2/10 Terrible

James

Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms clean. Breakfast was very good also.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Maira

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I gave it 2 stars simply because of the guests that were next door and the lack of parking. There was no parking both nights, it was full on both sides and we had to park in the parking lot at the hotel next to this one and walk. The guests next door were super loud, yelling, screaming, playing in the hallways and slamming doors late into the night. We heard them clearly both nights. It was really frustrating because we came all the way from NJ for a graduation and we couldn't even get proper rest. Additionally, the hotel room was clean and had everything you needed. The noise from adjoining rooms is my biggest complaint.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wanda

Liked: Cleanliness, property conditions & facilities
Very clean, big room
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Excellent, clean, free breakfast, and very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Greaht
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
All goid
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, easily accessible, the staff was nice, and the breakfast was good and plentiful. Not much more you could ask for. I will stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Seonho

Stayed 4 nights in Nov 2025

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Cleanliness, amenities
The front staff charged more to my card than what my booking was for and said id receive it back in 3-5 business days. The food was kinda gross which is deciving from the pictures online. Overall the property was decent, the rest of the staff were friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities
It was a clean comfortable room. Breakfast standard but plentiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

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