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Home2 Suites by Hilton Chelmsford Lowell

3.0 star property

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Photo gallery for Home2 Suites by Hilton Chelmsford Lowell

Lobby
Lobby
Indoor pool, outdoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
10 Independence Drive, Chelmsford, MA, 1824
  • University of Massachusetts Lowell
    ‪6 min drive‬
  • Tsongas Arena
    ‪6 min drive‬
  • Lowell Memorial Auditorium
    ‪7 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪40 min drive‬

Room options

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites by Hilton Chelmsford Lowell

Suburban hotel connected to the convention centre in Chelmsford with free breakfast
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Home2 Suites by Hilton Chelmsford Lowell offers 214 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 45-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Home2 Suites by Hilton Chelmsford Lowell, you'll be connected to the convention centre and close to Lowell Heritage State Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Independence Grill
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • 5 minutes by car from Cambodia Town and 5 minutes from Lowell Heritage State Park
  • Free local-area shuttle service
Home2 Suites by Hilton Chelmsford Lowell offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Chelmsford Lowell. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Chelmsford hotel is smoke free.

Guests are served a free buffet breakfast daily.
The Independence Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Independence Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0007090560
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Hotel Lowell
Radisson Hotel Chelmsford Lowell
Radisson Lowell
Radisson Chelmsford
Radisson Chelmsford Lowell
Radisson Hotel Suites Chelmsford / Lowell
Radisson Hotel Suites Chelmsford Lowell Hotel
Radisson Hotel Suites Chelmsford Lowell Chelmsford
Radisson Hotel Suites Chelmsford Lowell Hotel Chelmsford

Home2 Suites by Hilton Chelmsford Lowell Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 134 out of 542 reviews
Rating 8 - Good. 203 out of 542 reviews
Rating 6 - Okay. 100 out of 542 reviews
Rating 4 - Poor. 71 out of 542 reviews
Rating 2 - Terrible. 34 out of 542 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Lovely would come again! Room was enormous and front desk were friendly.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Teresa, Lowell Ma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, my family and I where greated with a warm welcome, a smile, and a hot coffee...She was kind, intuitive, and accommidating! So we hope to see Annisian (pregnant or not) again. Later that evening we met a 3rd shift receptionist Becky. Whos accuracy shows her knowledge of working in all different hotels through out her yrs. Becky good luck with working ur way up the ladder to owning ur own hotel. I see passion in ur eyes. U deserve it! And then the sweet breakfast host was very personable we really enjoyed conversading with her. We will bring Monkey with us next time.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointing, But Little Choice

I often stay in Radisson Hotels around the US and this was definitely the most disappointing experience I’ve had. The staff was barely professional and dour (other than the friendly maids). And, though the room I stayed in was spacious and comfortable, the decor is very drab and the entire property is quite outdated. I appreciated the fairly well-equipped fitness room, as is true at most Radisson Hotels, but there aren’t any other particularly special amenities. All that said, there aren’t a lot of hotel choices near Chelmsford, so perhaps this property survives on its location. rather than its service and offerings. If I can find another hotel next time, I will.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool closed it was not in the report before we booked
Stayed 1 night in Jan 2020

6/10 Okay

ANDREW

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

Best value for the money in that area. Big suite. However bed was very uncomfortable and the tub needed some major re-caulking, Pity as it could be a really wonderful place if they would put some money into refurbishing it. It's very old and tired looking.
Stayed 4 nights in Dec 2019

2/10 Terrible

Dan, Billerica,MA

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It just a big name only, it is like an independent hotel !!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find and the room is nice. The shower pressure is a little low and the gym could update some of their equipment (reattaching cables to machine, a few more weights would be fantastic).
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Breakfast was great, no dinner though.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
Rooms were great and clean. Lobby needs some work.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property looked great on the outside but as my review stated the room was dirty.
Stayed 2 nights in Sep 2019

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here when visiting my granddaughter,who lives in areas,so she can utilize the pool.We were initially told pool hours were from 8 AM to 10 pm. When we went to use pool at about 7 PM,we were told pool was closed due to staffing..Hours of pool should be posted on website if changes are to be made.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was great, but my stay happened to coincide with some events going on at the hotel, and they seemed understaffed.
Stayed 2 nights in Oct 2019

8/10 Good

JB, Boston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The facility itself is nice, and the room was comfy and spacious. The staff member at check-in was very pleasant and helpful. I think the morning crew less so -- didn't get my statement under my door, no staff at reception at first. No place to get food at the hotel, which is inconvenient. But on balance, I'd be happy to stay there again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Maria Gabriella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The check in clerk was confounded by customers reserving through third party providers (expedia). It took almost 30 minutes to check in
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was ok set up like an apartment... I am disabled and reason for booking this particular hotel is it stated restaurant and bar on site... on check in discovered it was closed for renovations!!! They should of mentioned this on their website... very disappointed
Stayed 2 nights in Jul 2019

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019