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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property

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Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Daily full breakfast for a fee
Front of property – evening/night
Reception
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Place, Walks With Hawks
    ‪4 min drive‬
  • Place, Cheltenham General Hospital
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Single Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family King Room

Bathroom amenities | Combined shower/bathtub, free toiletries, hair dryer, towels

Family King Room

  • Sleeps 2

King Room

  • Sleeps 2

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe King Room With View

  • Sleeps 2

Deluxe Queen Room With View

  • Sleeps 2

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About this property

DoubleTree by Hilton Cheltenham-Cotswolds

An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree by Hilton Cheltenham-Cotswolds offers 148 air-conditioned accommodations with laptop-compatible safes and a safe. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Cheltenham-Cotswolds. During your stay, you'll be close to Cheltenham Racecourse. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Lakeside Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Cheltenham General Hospital and a few minutes from Cheltenham Playhouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of DoubleTree by Hilton Cheltenham-Cotswolds, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2874 square feet (267 square metres) and includes conference space. DoubleTree by Hilton Cheltenham-Cotswolds also features a terrace, a garden, and a picnic area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lakeside Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Lilleybrook Bar – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self-parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14492104
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 343 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Natalie

Nice large clean room.
Stayed 2 nights in Nov 2025

6/10 Okay

Rosie

Travelled with partner, Travelled with group
Liked: Amenities
The staff were very friendly at check-in, the chocolate chip cookie was a nice little extra too! The reception area was lovely and overall the hotel looked nice however, unfortunately our room and bathroom were quite small with a few cleanliness/hygiene issues (e.g., hairs on towels) and some repairs needed in the room (bottom of the shower was coming away from the wall, paint peeling etc). Overall, it was a fine stay for one night as we were attending an event nearby but not sure I’d stay for much longer and do think it was quite expensive for what you get.
Stayed 1 night in Nov 2025

6/10 Okay

Nour

Liked: Cleanliness, staff & service, amenities
The room was under the parking, no sunlight, and the hotel was old. The pool was very good and the spa.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Jorden

Liked: Cleanliness, staff & service, amenities
The room was perfect amd the staff couldn't have been more helpful
Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean apart from the mould around the window. Staff were lovely. Breakfast was ok for people who ate full english and pastries. My gluten free station was just beige. The downfall was that it is advertised with room service and says 24hour. On the Friday I wasn't well so my partner stayed in with me and wanted something brought to the room but we were told that they had no staff for room service. He was then offered a bar snack but he would have to go and collect it and then he was told he only had twenty minutes to decide. He decided not to. He ended up ordering a deliveroo which really wasn't what he wanted at all.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Rana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was great , but the breakfast was atrocious. Queuing up to get coffee with one machine broken and the staff in the restaurant with dinner serving was so appalling that we waited 45mins to an hour to get served. We had to rally around them but the fact that they wiped the bill was a nice bit of compensation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nika

Liked: Cleanliness, amenities, property conditions & facilities
We had very good time, nice spotless room, good food, really loved it. Spent really nice weekend
Stayed 1 night in Nov 2025

10/10 Excellent

Katrina

Stayed 1 night in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time-and what really stuck out was the reception staff and the massive help with how to stay
Stayed 2 nights in Oct 2025

8/10 Good

Kay

Clean comfy room. Spa could do with an upgrade, changing rooms were worn and a bit dirty
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 3 nights in Oct 2025

8/10 Good

Phil

Stayed 1 night in Oct 2025

8/10 Good

Eyub

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious
Stayed 1 night in Oct 2025

2/10 Terrible

YUEN SUM

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The car parking arrangement is the most terrible as it carried out some work and requested customers to move their car out before 9am the next day. And there is no parking lot around that area. The hotel room shower enclosure is loose and almost fell down. No one goes to check before assigning the room to guests. And it's a bit noisy as the next room was drilling something. The swimming pool is very crowed, one lane closed for swimming lesson, water is not very hygiene. Very unlikely to choose to stay this hotel again and recommend to others. It also affects my impression to all hotels under Hilton group. It's terrible experience
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was dog-friendly , as requested, very clean and spacious. No complaints at all. The staff were all very polite, friendly and efficient. Really good!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
A good stay, the reception staff were attentive and our dog was made to feel welcome. The room was large, far larger than most hotels. We stayed in October the room was rather warm at night, we tried to get the air conditioning running but no luck. I was told the following morning that it was only available in the Summer. Parking on site was good, no issues finding a space in the weekend we stayed. All in all a very good value stay.
Stayed 2 nights in Oct 2025

8/10 Good

Satnam

Travelled with partner
Liked: Staff & service, amenities
Breakfast and staff very good
Stayed 2 nights in Oct 2025

8/10 Good

Jacque

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, staff are friendly and room is very clean.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Premium rooms spacious and quiet. Good breakfast choice. Swimming pool, hot tub no control and off more than on), steam room , sauna, spa treatments. Good spot for Cotswold trip
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Oct 2025

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