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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Lobby
Exterior
Seasonal outdoor pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
2807 Hwy 74 E, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪2 min drive‬
  • Place, Western Carolina University
    ‪12 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Hotel with free breakfast, in the vicinity of Tuckasegee River
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area's great location gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by car from Tuckasegee River and 10 minutes from Blue Ridge Parkway Balsam Entrance
  • Cats and dogs welcome for a fee
Clarion Pointe Sylva near Cherokee Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Clarion Pointe Sylva near Cherokee Area. Free self parking is available.

Smoking is allowed in designated areas at this Sylva hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Clarion Pointe Sylva near Cherokee Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 579 reviews
Rating 8 - Good. 149 out of 579 reviews
Rating 6 - Okay. 53 out of 579 reviews
Rating 4 - Poor. 28 out of 579 reviews
Rating 2 - Terrible. 25 out of 579 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy stay
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Beds were extremely comfortable. Decorations were beautiful in the rooms. And that’s about it. Toilet clogged in our first room. No maintenance available at night. After 30 minutes of trying to plunge ourselves, we were switched to another room. That room had mold growing on the wall near the light fixture. We were moved to a third room and that toilet also had issues. It took no less than 3-4x to successfully flush. Power also went out around 2am during our 1 night stay. Breakfast was sparse so we went elsewhere. Location was convenient for our trip but that’s about it.
Stayed 1 night in Jul 2025

10/10 Excellent

Kasey

Stayed 1 night in Jul 2025

4/10 Poor

Annette

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
The room was not very clean. We found trash under the beds and fuzz balls around the room. There was a couple of long hairs in the bathroom floor and short hairs around the inside of the tub as if someone had given their dog a bath. The refrigerator had been turned off or down to where the freezer section had defrosted and there was water dripping everywhere inside the refrigerator. They only served biscuits and sausage gravy for breakfast. I was at least expecting some eggs. They did have a waffle maker, yogurt, cereal, etc. They were low on everything when we got there and had to wait on them to bring out some more breakfast items.
Stayed 2 nights in Jul 2025

2/10 Terrible

Denise

Stayed 2 nights in Jul 2025

6/10 Okay

Gerardo

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Difficult driving entrance. Trash from previous customer under the bed (subway empty bag), super slow check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - excellent cleanliness - enjoyed the 3 night stay very much.
Stayed 3 nights in Jul 2025

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice quiet room. Just right for m y recovery from some medical procedures.
Stayed 3 nights in Jul 2025

10/10 Excellent

Olav

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to Sylva and the university, beautiful scenery, with comfortable and clean accommodations.
Stayed 4 nights in Jul 2025

2/10 Terrible

DAGOBERTO

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there to find unattended front desk and a line to check in, one staff member showed up 15 minutes later. Room provided wasn’t properly made or cleaned so had to get another, and other couple had same issue checking in. Heard other guests complain about odd smell on 4th floor the last couple of days without resolution. Toilet and shower showed signs of poor cleaning line water line mark and hairs on shower walls.
Stayed 1 night in Jul 2025

4/10 Poor

Brooke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The manager in the morning, hat and beard, was the best thing about this hotel, very kind. The rest was ridiculous. I paid over $400 and drove 13 hours only to get to a dirty room, dirty rags, pee on floor, hair all over, smelled like rot, then we open a towel and a cockroach had been wrapped up in it. They did kindly offer a new room but it smelled like mildew and beds were super old, with stains on bedding that I had to ask to change. I never complain about anything or leave a bad review, I think it’s usually unkind to do so but this needed to be said.
Stayed 3 nights in Jul 2025

2/10 Terrible

Vincent

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Clear- Find a nicer place

Homeless people to welcome you as you pull up the drive, a woman loitering all over the lobby wearing next to nothing, bad spot. Just wanted to check in and go to bed and pull back the sheets and it looked like a hairy man rolls around and brushed his dang body hair into the bed. Was not cleaned. Absolutely aweful!
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Property conditions & facilities, room comfort

Rail-Road in the Smokies Trip…..

It was okay. I wish the breakfast hd been a little better. I’ve stayed in better and I’ve stayed at worst. Folks were nice. That part really makes all the difference.
Stayed 4 nights in Jul 2025

10/10 Excellent

BRIAN, WINTERVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found the staff to be kind and helpful. Room was clean and the breakfast was hot and on schedule. The fireworks in Sylva were excellent too.
Stayed 4 nights in Jul 2025

8/10 Good

Tamara

Stayed 5 nights in Jul 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Breakfast was average. We didn’t have pets but the neighbors did and the dogs barked a lot. Laundry facilities were out of service and it was inconvenient to have to find a laundry mat. We came in on a motorcycle and luggage was limited so we booked a room with laundry facilities. It was a great hub to travel out to see the Smoky Mountains!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms were clean and beds were comfy
Stayed 2 nights in Jul 2025

2/10 Terrible

Hector

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Barry

Stayed 3 nights in Jul 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only bad comment would be not enough parking for guests.
Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities, room comfort

4th of July weekend

Nice location if you want to stay near Asheville but still have the Smokies nearby. We had a couple of issues with this stay, there was still hair all over the bathroom floor from the previous guests and there was (hopefully) chocolate or something still on one of the nightstands, so they obviously weren't too concerned with the cleaning aspect of our stay. Also, the girl working at the desk during the evenings was either on her phone or sitting in the lobby watching tv. Never looked at us or greeted us anytime we walked by. Went down to get towels, she never looked up from her phone. However, the girl checking us in was terrific, we arrived much earlier than normal check in and she was able to accommodate us, and the gentleman at checkout was super friendly as well. If they would do better on the cleaning this would have been a really great trip.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025