DoubleTree by Hilton Cherry Hill Philadelphia

3.5 star property

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Photo gallery for DoubleTree by Hilton Cherry Hill Philadelphia

Exterior
Lobby
Terrace/patio
Indoor wedding
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available

Explore the area

View in a map
2349 Marlton Pike W, Cherry Hill, NJ, 08002
  • Place, Marketplace at Garden State Park
    ‪16 min walk‬
  • Place, Cherry Hill Mall
    ‪4 min drive‬
  • Place, Adventure Aquarium
    ‪10 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, Multiple Beds

  • River view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

7.2 out of 10
Good
(13 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(10 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Bathtub (Mobility and Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

DoubleTree by Hilton Cherry Hill Philadelphia

Hotel with free parking, in the vicinity of Adventure Aquarium
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Cherry Hill Philadelphia offers 400 air-conditioned accommodations with video game consoles and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Cherry Hill Philadelphia. During your stay, you're just a quick walk from Cooper River Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Adventure Aquarium and 9 minutes from Freedom Mortgage Pavilion
DoubleTree by Hilton Cherry Hill Philadelphia offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 42000 square feet (3780 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Cherry Hill Philadelphia. Self parking is free.

This 3.5-star Cherry Hill hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Cherry Hill Philadelphia has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.95 to 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 42,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 to 21.95 per person
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 28 June and close on 02 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cherry Hill Crowne Plaza
Cherry Hill Philadelphia
Crowne Plaza Cherry Hill
Crowne Plaza Cherry Hill Philadelphia
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Hotel Cherry Hill
Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill Hotel
The Cherry Hill Hotel
Crowne Plaza Philadelphia Cherry Hill
Crowne Plaza Philadelphia Cherry Hill an IHG Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Hotel
DoubleTree by Hilton Cherry Hill Philadelphia Cherry Hill
DoubleTree by Hilton Cherry Hill Philadelphia Hotel Cherry Hill

Reviews

DoubleTree by Hilton Cherry Hill Philadelphia Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 380 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 119 out of 1002 reviews
Rating 2 - Terrible. 110 out of 1002 reviews

Reviews

2/10 Terrible

Keith

Stayed 1 night in Aug 2025

2/10 Terrible

Keith

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Liz, Nutley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although the rooms are clean and it’s a great location, I requested conditioner for the room because it was empty and it never happened. Also, the room next to me was smoking and I told the front desk and not sure if anything was done about it. Seems like communication isn’t great amongst the staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come here the front desk agent Paula is so nice . Check in is always swift. She also always informs me on all the different events that goes on at the property.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Disappointed

Hot water took 2 minutes to warm up and when I asked about, their engineer said that’s just how it is. Run it and wait. Very inconvenient and wasteful. Restaurant was a disappointment too. Sat at bar and ordered a sandwich. Didn’t seem particularly busy, but 10 minutes later they told me it would be 45 minutes (for a sandwich) as there were orders ahead of mine. And, to cap things off, AC went down on my third night with temps outside in the 90s and humidity above 80%.
Stayed 3 nights in Jul 2025

8/10 Good

Johanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome stay… The staff was extremely friendly and helpful, and the locationwas extremely convenient to our activities.
Stayed 2 nights in Aug 2025

8/10 Good

Chantele Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the location we had to be at early in the morning. Easy and plenty of parking. Room was clean and spacious enough.
Stayed 1 night in Aug 2025

10/10 Excellent

Kahli

Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Tinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paula helped me with my stay. She was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying here. We came around 12:30 (way early for check in) but the front desk was nice enough to let us use the pool (which was huge and clean) until our room was ready. We also took advantage of the hotel restaurant and bar beforehand. The bartender was great, she had good conversation with us and the food was plentiful and tasty. (Menu is on the smaller side), but at least we had food options we didn’t have to leave for. Our room was clean and comfy, and I loved the pillows! We only stayed one night as we were there for a concert but we would 100% stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Jul 2025

8/10 Good

Eber

Travelled with family, Business traveller
The air conditioning was difficult….you were either hot or freezing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marshall

Stayed 1 night in Jul 2025

4/10 Poor

Brennan

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

A beautiful experience that makes me want to come there everytime I come to NJ. Plenty of parking, friendly staff. The only issue I had was one of the elevators stopped working and it scared me but other than that a nice ambiance.
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hvac stayed on loud the entire time even when switched to off. It was so hard to rest. Disastrous! The hvac vent was filthy and had a bunch of filters laying in there along with trash. They were not installed in any holder. The bottom of the furniture was chipoed up. The ironing board was unsteady and the iron fell on my arm and burned me. I stayed there 2 years ago, and it was so much better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing

My stay was amazing and refreshing! We initially booked at a different hotel, but had to cancel due to the condition of the hotel. Arriving at the Doubletree was refreshing and the customer service from the front desk was superb!
Stayed 2 nights in Jul 2025

8/10 Good

Dana

Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Middle of the alarm sounded off, after alarm was secured, light strobe kept blinking and unable to go back to sleep. Electrical outlets didn’t work. Lights didn’t turn on in rm. 1405. Old and dirty iron stained my shirt, bathroom sink light didn’t work. Not a great experience
Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be redone
Stayed 3 nights in Jul 2025