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Comfort Inn & Suites Chesapeake - Portsmouth

2.5 star property

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Photo gallery for Comfort Inn & Suites Chesapeake - Portsmouth

Exterior
Indoor pool
Lobby
Free daily buffet breakfast
In-room safe, individually decorated, individually furnished, desk

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3355 S Military Hwy, Chesapeake, VA, 23323
  • Place, Deep Creek Plaza Shopping Center
    ‪2 min walk‬
  • Place, Major Hillard Library
    ‪11 min walk‬
  • Place, Camelot Park
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Parking included
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About this property

Comfort Inn & Suites Chesapeake - Portsmouth

An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Comfort Inn & Suites Chesapeake - Portsmouth offers 72 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Chesapeake - Portsmouth. During your stay, you're just a quick walk from Deep Creek Plaza Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Deep Creek Plaza Shopping Center and a 5-minute drive from Deep Creek Lock Park
Comfort Inn & Suites Chesapeake - Portsmouth offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Chesapeake - Portsmouth also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Destination fee: USD 6.00 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Chesapeake
Comfort Inn Chesapeake
Comfort Inn Suites Chesapeake
Comfort Inn Suites Chesapeake Portsmouth
Comfort Inn & Suites Chesapeake - Portsmouth Hotel
Comfort Inn & Suites Chesapeake - Portsmouth Chesapeake
Comfort Inn & Suites Chesapeake - Portsmouth Hotel Chesapeake

Comfort Inn & Suites Chesapeake - Portsmouth Reviews

Reviews

6.4
Rating 10 - Excellent. 205 out of 954 reviews
Rating 8 - Good. 238 out of 954 reviews
Rating 6 - Okay. 175 out of 954 reviews
Rating 4 - Poor. 145 out of 954 reviews
Rating 2 - Terrible. 191 out of 954 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

James

Disliked: Cleanliness
It was an average stay, but I had a cockroach in my bath towel when I pulled it out to use.
Cockroach from towel.
Stayed 1 night in Nov 2025

8/10 Good

Leticia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

4/10 Poor

Amy

Travelled with family
We did not have a coffe maker in our room we asked for it a couple of times. We also did not receive clean towels daily. The pool has been down since July so we could not access that and other people staying there were loud and disrespectful
Stayed 3 nights in Nov 2025

6/10 Okay

Angela

Travelled with group
Disliked: Amenities
We were able to check in a little early so that was a plus. Soda machine on the 3rd floor had warm soda. Ice machine did not work. Light bulb out in bathroom. Staff was nice.
Stayed 1 night in Nov 2025

6/10 Okay

Janice

Stayed 2 nights in Nov 2025

2/10 Terrible

Tyrone

Disliked: Cleanliness, amenities, property conditions & facilities
Room temperature wasn’t to expectation and the refrigerator didn’t seem sanitary.
Stayed 1 night in Nov 2025

10/10 Excellent

trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was very kind and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and accommodating. Rooms were clean. Enjoyed our stay!! Would come back again.
Stayed 1 night in Oct 2025

8/10 Good

Marrio

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Pamela

Travelled with group
The room was hot when we arrived and had a strange oder.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kellee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely rude staff. Waited 20 minutes at check-in while staff stood outside and smoked. Room was in the high 90’s when we got in and extremely humid. Turned air on and went to dinner to leg room cool down. 45 minutes later still very warm. TV was not straight forward and had to switch inputs- instead of explaining that the staff begrudgingly came to my room to fix it like I was an idiot. Room wasn’t very clean. No tub stopper- for bathing my child. Exterior was filthy and littered with trash. There was a single story building on the side with people sitting outside being very loud smoking and drinking with large aggressive dogs. Wouldn’t not recommend this hotel to anyone.
Stayed 1 night in Sep 2025

2/10 Terrible

Donna

Disliked: Cleanliness, room comfort

Dump

Terrible the bed sheets were very wrinkled, the pillows look like they took 3 queen pillows cut them in half to make 6 small pillows. The chair and ottoman was so dirty have to use bath towel and 2 hand towels for the arm. Breakfast was sad sad. I could leave quick enough. I wouldn’t recommend this dump to anyone.
Stayed 1 night in Sep 2025

8/10 Good

Diamond

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Diamond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange smell in the room but nothing too crazy other than that was happy with the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Phaon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness!!!!!!!!
Stayed 1 night in Sep 2025

2/10 Terrible

NICOLE

Stayed 3 nights in Aug 2025

6/10 Okay

Angela

They charge me additional $12 for a service fee after the 1st day hotel key didn’t work saw quite a few people complaining
Stayed 2 nights in Aug 2025

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in we went to the room to check it before bringing the whole family in. We saw a live bedbug which lead to checking things over. We then found a dead bedbug and lots of stains on the mattress. The room was gross, stuff on the walls, floor, lamp, table, etc. We immediately confronted staff about the issues as we were not going to stay in those conditions. They refused to offer solutions and refused our refund. We had to cancel plans because of this and drive home. We are so upset with this situation and our kids are devastated that our trip was cut short.
This is a photo of the dead bedbug
Stayed 1 night in Aug 2025

8/10 Good

Bhaveshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Properly charge me 12 dollars just saw my statement with explanation?
Stayed 2 nights in Aug 2025

4/10 Poor

Robert

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

BAD STAY

The first night was good. The coffee & breakfast was good. The coffee great. The next night however was a night in hell. The people next to us was screaming and yelling and kids running in the hall was after 10pm. The phone in the room wasn't working for us to call and tell someone, so we had to go down stairs and let them know. It stopped for a while then started again about 11:30. and nothing was done. We left at 6am.
Stayed 2 nights in Aug 2025

4/10 Poor

Debra

Stayed 2 nights in Aug 2025

10/10 Excellent

iris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Liana

Stayed 3 nights in Aug 2025