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DoubleTree by Hilton Chicago - Arlington Heights

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Arlington Heights

Suite, 1 King Bed, Balcony | Living area | 42-inch LCD TV with cable channels, TV
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Indoor pool
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

View in a map
75 W Algonquin Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 42-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Bathroom shower

Presidential Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Chicago - Arlington Heights

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Arlington Heights offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Chicago - Arlington Heights. During your stay, you're just a quick walk from OSHA Training Institute. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Birch River Grill
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Schaumburg Convention Center and 6 minutes from Woodfield Mall
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Chicago - Arlington Heights offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 8600 square feet (799 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Arlington Heights. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arlington Heights hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Birch River Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Birch River Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (8,600 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 15 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Arlington Heights Chicago
DoubleTree Hilton Chicago Arlington Heights
DoubleTree Hilton Hotel Arlington Heights Chicago
Doubletree Arlington Heights
DoubleTree Hilton Chicago Arlington Heights Hotel
Doubletree Chicago Arlington Heights
DoubleTree by Hilton Chicago - Arlington Heights Hotel

Reviews

DoubleTree by Hilton Chicago - Arlington Heights Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1012 reviews
Rating 8 - Good. 207 out of 1012 reviews
Rating 6 - Okay. 143 out of 1012 reviews
Rating 4 - Poor. 71 out of 1012 reviews
Rating 2 - Terrible. 83 out of 1012 reviews

Reviews

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with beautiful amenities, a fantastic pool and gym, and a stylish restaurant and bar area. The property feels upscale and well-maintained, offering a comfortable and relaxing stay. However, the airport shuttle service was a major disappointment. It was unavailable both for our arrival and the following morning due to a large group reservation. The shuttle was a key reason we chose this hotel, despite its distance from the airport, so this was frustrating. Additionally, I had prepaid for breakfast through Expedia, but the restaurant staff couldn’t verify it and directed us to the front desk. Unfortunately, no one was available there to assist. Overall, this is a wonderful hotel with a lot to offer, but I wish the shuttle service were more reliably accessible to all guests, and that communication between the restaurant and front desk staff were more efficient.
Stayed 1 night in Jul 2025

6/10 Okay

Tycen

Stayed 1 night in Jun 2025

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Overall good customer service but management discriminates against customers using expedia and hotels.com
Stayed 2 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best hotel I ever stayed at and I wished I could’ve stayed here longer because of its walkable distance to the bus and Mitsuwa. They have nice facilities and got me everything I needed and more. The room was definitely clean and has every amenity I needed besides a fridge and microwave.
Stayed 2 nights in Jul 2025

8/10 Good

masayasu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Breakfast is good Very close to Mitsuwa japanese supermarket
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Porntipa

Stayed 2 nights in Jul 2025

10/10 Excellent

John Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff, nice location, clean rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Michael, Alameda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but the Expedia listing stated shuttle service from the airport, but no details. It ends at 10 pm, and with the significant issues at ORD due to the tram being closed, transportation added significant unknown costs to the trip.
Stayed 1 night in Jul 2025

6/10 Okay

marie

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Comfortable but dirty

Check in was great but there was never anyone around, or even at the desk. The Pool should be reported to the BOH, the filter was never on, the amount of hair and dirt was discusting. The carpet in the bedroom made my socks black. When you did speak to the FD (after 3) she had no knowledge of anything around or even the restaurant in the hotel. Just shrugged and said I don't know anything about that. She was dismissive and rude, even when asking if there is a local pizza place. Hours of the restaurant. Everytime I asked something she insisted on looking up my reservation and then made a face (I booked on Hotels.com; felt she treated me like a second hand citizen because of this and told me I wasn't entitled to the 2 free waters in the room that clearly say free on them because I didn't book direct and she'd have to charge me....insane...the hotel is not forced to use the site they choose to. I asked for an MOD 2x and was told there wasn't one. Waited at the desk 15 minutes for a clerk to arrive to be told "I don't know anything about the pool".
Stayed 3 nights in Jul 2025

6/10 Okay

Tiesha

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I rented this hotel for yhe pool and it was dirty,merky water
Stayed 3 nights in Jul 2025

4/10 Poor

Dustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was frigid, when we turned down the A/C the it made an awful noise all night
Stayed 1 night in Jul 2025

10/10 Excellent

Kyungbin

Stayed 1 night in Jul 2025

10/10 Excellent

Ke'Oshay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

adrienne

Stayed 3 nights in Jul 2025

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Much better than the location in Schaumburg. Amenities worked and dog friendly thank God. Will stay again next year.
Stayed 3 nights in Jun 2025

4/10 Poor

Frances

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not expect
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant the birch grill or whatever. Is absolutely terrible. Just Terrible. The hotel itself was Fantastic. But that bar is useless and expensive. The cheeseburger was terrible. Came just burger n cheese melted in the microwave on a bun mc Donald’s does better for less. 26$ I’ll never have back before a tip. Just terrible
Stayed 6 nights in Jun 2025

10/10 Excellent

barry

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Pleasant stay!
Stayed 1 night in Jun 2025