Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Reception
Free daily buffet breakfast
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible

7.8 out of 10
Good
(28 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.2 out of 10
Very good
(12 reviews)
  • Lake view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

8.4 out of 10
Very good
(39 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.8 out of 10
Good
(10 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

8.0 out of 10
Very good
(46 reviews)
  • City view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(51 reviews)
  • Lake view
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(42 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 84 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(173 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Corner King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

Premium Two Double Suite with City View

  • Sleeps 6

Premium Two Double Suite with Lake View

  • Sleeps 6

High Floor Two Double Suite with City View

  • Sleeps 6

High Floor Two Double Suite with Lake View

  • Sleeps 6

Corner King Suite with City View

  • Sleeps 4

Premium King Suite with City View

  • Sleeps 4

Premium Corner King Suite

  • Sleeps 4

High Floor King Suite with City View

  • Sleeps 4

Two Double Suite

  • Sleeps 6

Hearing Accessible Two Double Suite

  • Sleeps 6

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible King Suite with Tub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible King Suite

  • Sleeps 4

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6

Presidential Room

  • Sleeps 4

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(139 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Weekday breakfast is free. Other amenities include a 24-hour business centre, WiFi in public areas and a business centre.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Chicago Downtown Magnificent Mile gets good marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Michigan Avenue and State Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 65 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Self-parking fee: USD 65.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60611, 60611, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1461 out of 2795 reviews
Rating 8 - Good. 630 out of 2795 reviews
Rating 6 - Okay. 342 out of 2795 reviews
Rating 4 - Poor. 213 out of 2795 reviews
Rating 2 - Terrible. 149 out of 2795 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

eesaa saalik

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff, overall good stay
Stayed 1 night in Dec 2025

6/10 Okay

amy

Travelled with group
Liked: Amenities
The location was good and the room was fine, comfortable but dated. There was a lot of construction in the hotel, had to walk all the stairs because the elevators were under construction, and they were long lines everywhere. For the high cost, I would stay somewhere else next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerdon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Welcoming stuff. Nice room . Able to check in early. Great location .
Stayed 3 nights in Dec 2025

4/10 Poor

Steven

Chaos! Breakfast long lines, only one set of elevators working, evening reception was potato chips and dip. Daily Destination fee that they claim is mandatory by Hilton but it’s nothing more than a money grab and profit booster. Choose a different Embassy Suites or hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Great breakfast included.
Stayed 1 night in Dec 2025

6/10 Okay

Thu An, Cote Saint-Luc

Travelled with family, Travelled with family and small children
Room itself was good (spacious and clean) but servicing was very late in the day which wouldn't normally be a problem except we were travelling with kids. We were suppose to get a king bed but got a queen instead. We arrived late and the kids were already sleeping so we didn’t want to make a deal of it but that’s kinda weak I think. Over the weekend, the hallways smelled of weed. Otherwise no unpleasant smell but a lot of room services dishes and plates left in the hallways for more than 24h. Also the wait time for the elevators were excessively long on the weekend. Finally, the 2 bellmen downstairs need a refresher on professionalism as we inquired about taxi to the airport and they happily offered to call “their (embassy hotel) own driver” and quoted us a fixed price which we agreed to. A regular city cab arrived, and ride was smooth to the airport until were made to pay more once we arrived. Hard to contest any of this when we have 2 young toddlers to worry about.
Stayed 4 nights in Dec 2025

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators we’re getting worked on, took a really long time to get one
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine, Genoa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to walk to most places. Clean. Updated. Friendly helpful staff
Stayed 1 night in Dec 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Amenities, property conditions & facilities
Half of the elevators didn’t work it was impossible to get in and out. Breakfast was terrible with gross food and way over crowded. Like impossible to get a table. Sketchy characters in and out of the elevators. Bathroom needs a new bathtub and door totally broken. This was way overpriced for what we got. Also ordered room service (a warm chocolate chip brownie) was supposed to have ice cream candied cherries and pecans. It was cold, had caramel syrup and none of the things that the menu said. Basically, everything was a huge disappointment and we will never stay there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Nakeia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok bacon was fried hard space was over crowded really no where to sit the elevator was terrible took us 30 mins to get down to the main floor so we check out
Stayed 1 night in Dec 2025

10/10 Excellent

Tameria

Stayed 1 night in Dec 2025

8/10 Good

Ana

Stayed 2 nights in Nov 2025

10/10 Excellent

Urshila

Stayed 4 nights in Nov 2025

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great! I would stay there again😊
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
The ONLY Reason for the mediocre review is because after our room was cleaned, the iPad was gone. Nothing satisfactory from the desk and It’s been a long time since I’ve had anything stolen. Very frustrating. I wish we had booked a little closer to Michigan ave because of the cold. But that is nothing anyone could control!
Stayed 4 nights in Nov 2025

8/10 Good

jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and room was ready a little early
Stayed 1 night in Nov 2025

6/10 Okay

Curtis, west chester

Travelled with family and small children
Property has some challenges, we did not get the corner room that we had reserved, they upgrade us to a premium room however no premium benefits, they did not tell us about this at check in, only after i asked about the room and why things was missing, room, bathroom door was damaged and had to force to close, no vent in batherroom, short on towels and blankets sheets for the second bed, and apparently there is a destinations fee now 25.00 per night, They did give s food voucher to compensate. Two of the elevators was off line to going to breakfast or to the room tool 20 t 30 minutes to go back and fourth, better to park at airport or cheaper parking location than park at the motel, very expensive, staff was friendly,
Stayed 3 nights in Nov 2025

10/10 Excellent

Diane

Stayed 2 nights in Nov 2025

8/10 Good

Pooja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall value for money
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Trisha

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean and snacks in the room
Stayed 2 nights in Nov 2025